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Virgin Media
I know that VM have had a lot of stick on here ... but so far I have been pleased with them. Had ordered £ 3 for £ 30 to be installed next week. V+ box £ 150.00 less £ 30.00 for booking online which would show on my first bill. Checked internet on Monday and they were advertising V+ box for half price £ 75.00 !! Called…
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How to word a complaint letter help please
Hi I hope I'm posting on the correct board- apologies if not. I want to write a complaint about a safety issue but not sure how to word it. The story in a nutshell: Bought a hat for a baby from a major high street chain, the hat had 2 plaits (to keep baby's ears warm), mother nipped to loo, came back to find baby's mouth…
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Use by dates????
Can anyone confirm what the policy on "use by" dates are? Am I right in thinking that an item that has a USE BY date should be sold before that date and should usually be reduced for quick sale? Eg: A cake or loaf of bread or fresh sausages or a carton of cream etc, had a Use By date of 27th November and I am in the shop…
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What can i do? Forbidden planet half an order
I purchased the following items on pre-order from forbidden planet back on 12th oct, well aware that all items were due for release mid november. I had my card charged £18.67 on the 20/11 which was for the two angel figures and the whole postage amount £7.45! My point now is that on my invoice they state they have charged…
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Problems with Sky+ Box
Hi - is anyone else having problems with their Sky+ box? We are now on our third box in 4 months, the first lasting just under 3months, they then supplied a reconditioned replacement, which lasted 5 days. Then talking to CS people at Sky I found as I had only had the first box for less then 3 months before it went wrong,…
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kids pyjamas
I would highly recommend www.kids-pyjamas.co.uk I have ordered through them before and they have really good quality childrens clothes at great prices. I had ordered a jumper and 2 days after receiving it the sleeve came unstitched, i emailed them and they responded within 12 hours. They didn't have the same jumper, so…
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www.lowcarbmegastore.com
I don't know how many people out there are diabetic or low carb eaters, but I want to post here about the excellent customer service I received from these fab people this week. Next day delivery of bread messed up by citylink, (they couldn't find my address, morons) and http://www.lowcarbmegastore.com/ sent me 6 more…
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Warning To All Sky Customers
Hi I only found this by sheer luck received the latest copy of Sky magazine and, as usual, loads of bumph dropped out and amongst it was the leaflet stating that they were changing their privacy rules. (See below) I am extremely annoyed and I suspect the legality of these proposed changes I strongly object to this and…
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Play.com-Superb
Ordered a gift online on 26th Nov with Play.com Arrived this morning-superb service:T Elmer:cool:
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Anyone know the complaints address for B ritish Gas please..
As the title says really! have trawled the website and have lost the will to live with it tbh..many thanks Holly.
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Beware Of M &s Online Shopping
nBelieve it or not I have been crying:eek: - with total frustration. On the 19th Nov I spent hours doing a large amount of my christmas shopping online at M & S. 17 items total £153 (including £10 discount on order and free postage :money:This is MSE afterall).I received one item a few days later. Waited in for 10 DAYS -…
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Yorkshire Bank
I haven't used my debit card much recently, and hadn't ever used it online. And then yesterday, I bought a few things online: train tickets, some bits on Ebay using paypal, and some phone credit. Today, a nice man from my bank phoned, and checked it was me, as it was suspicious behaviour! He knew all the details of the…
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Oxfam won't leave me alone
In July after I moved house I finally got around to sorting out all my various bits of mail. So I told all mailing organisations either to stop contacting me or gave them my new address. Anyway I asked Oxfam to stop mailing me using the Data Protection Act and they agreed to do so within 3 months. Today again I got another…
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Generous ASDA - or is it Tesco
Bought a Ratatouille Cake and a couple of Advert calendars noticing the NSPCC logo at the top thought that's nice. Got home opened the cake to notice all over the side it says 'TESCO ONLY' so I imagine someone must have taken it back.... tasty. oh and the calendars donation is 1p out of the 2 for £3 they have donated 1p…
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Lloyds TSB phone call ****possible scam***?
Just had an automated call supposedly from LLoyds TSB referring to me by my full name which I almost never use except on official accounts etc. The caller (who sounded foreign) said it was a security alert call not a sales or marketing call. I was then told to press button 1if I was ***** button 2 if not. I just put the…
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Solar Direct UK
This company offers solar panel products to heat your hot water. It seems that the company was set up by the directors of Simplee Solar after Simplee Solar was fined £40,000 at the Bournemouth Crown Court (plus £27,000 costs). I had one a sales rep vist my house to do a 'survey' but it soon became clear he was not much…
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Parking Scam?
1st post so here goes I have just received a parking ticket on my van from a company that operate a private road( @Bristol complex) here in Bristol. The ticket is not the normal parking services type.It says that the vehicle was parked in a private road on double yellow lines.Penalty of £75 reduced to £50 if paid within…
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Bridesmaid dress - argh!!!
Bought a £150 dress from Debenhams to wear as a bridesmaid at my friend's wedding on Saturday. Half way through the ceremony I felt a weird, drafty sensation on my hip, but couldn't put my flowers down to check what was happening. Only after the ceremony did I realise the zip (which ran down the side seam from the top of…
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Littlewoods Direct
Occasionally get irritated enough to ring them. Someone has put my email address as their contact. So I regularly get emails saying 'Thank you for your order'. Littlewoods refuse to stop sending me emails, as it is obviously hotmail's fault. :rolleyes: Last call the actually very patient person (considering I was getting…
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Beware - Pre paid calling card scam
My partner was given a pre paid calling card in Watford high street, and assuming it was some sort of promotion, called the number on the card thinking he could phone his friends for free. But when i checked the phone bill, there was a call lasting 15 seconds which was the number on the card, and it cost over £20 before…