Lloyds TSB phone call ****possible scam***?

Just had an automated call supposedly from LLoyds TSB referring to me by my full name which I almost never use except on official accounts etc. The caller (who sounded foreign) said it was a security alert call not a sales or marketing call. I was then told to press button 1if I was ***** button 2 if not. I just put the phone down and tried 1471 but it was number witheld.

I rang TSB call centre who confirmed they had not contacted me and then I rang CC services who confirmd the same thing. Both agents however took the opportunity to try to sell me PRIVACY PROTECT INS @ £6.99 per month per person :rolleyes: in case I was ever the victim of identity fraud......which I felt was playing on my "fears" and making money out of a bad situation.

Is this insurance needed? or in cases of fraud are you not already comprehensively covered by the banking code? I would be interested to know other peoples thoughts on this. I declined the offer but should I have :confused:

However every cloud has a silver lining because whilst I was on the phone the CC services dept asked if I was interested in BT....so they offered me 12 months at 0% which cheered up my afternoon!!!:T .

So be aware someone is out there purporting to be Lloyds TSB.....:mad:

Comments

  • katepnlo
    katepnlo Posts: 391 Forumite
    we had one too, my daughter answered it, she said it asked the smae thing. It asked for me..but it cant be lloyds for me as i dont have any accounts, the only lloyds account we have is in husbands name only.
    she hung up
    very odd stuff
  • MKwife
    MKwife Posts: 787 Forumite
    I am getting up to 5 calls a day from these too - what is really strange is that they are asking for the guy who previously lived in our house over 3 years ago?
    Our dream has come true... :D
  • Possibly a debt collection agency trying to trace a debt?
    "You were only supposed to blow the bl**dy doors off!!"
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Any so-called security call that doesnt leave its contact number has to be suspect.As above,do you have any old debt going back 5 or six years you thought had been forgotten about?

    I seemed to get several iffy/annoying phone calls(including lloyds insurance sales) after I used insurance comparison sites -I think you give your permission to being contacted as a condition of using them-i presume they just sell your details on,and on.
  • pinkpong
    pinkpong Posts: 247 Forumite
    I had one today, don`t know which bank. It asked me to press buttons and answer questions or something like that. I don`t listen to it. We have lots of sale people ringing us all the time with the usual YOUR POSTCODE CAME UP Hmm, I don`t thing so mate we , are exdirectory. Obviously my bank sold them my number! They are B******s. I usually chat to them sweetly as though I am interested this relly P*** them Off ha, ha. Or put my kids on an tell them to talk their second lamguage, prettend it`s grandma. The sales put it down in no time. They are paying for it!!!
    Remember never answer any questions. My rule is if I want something I will get it , I will ring them.
    If your bank wants they will eventually wright to you if they can`t get hold of you.
    I declined lots of offers like free lg phone, new kitchen , holidays etc... If offer is too good to be true then it brobbaly is.
  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Sounds like an auto dialer ... I hate nuisance calls and junk mail.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    Obviously my bank sold them my number!

    Why do you think that or did you mean to say you assume?
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