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Halfords Ridiculous Delivery Charges to Northern Ireland
HALFORDS - charge £4.99 delivery in UK but wait for it buy from Northern Ireland and they charge an extra £14.99 to deliver - making it a grand total of £19.99. All this to receive a small satellite navigation system. They blame it on courier charges, but I can't understand how other companies don't penalise customers for…
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Cadbury's Whole Nut chocolate bar, my ar*e!
I should have complained to Trading Standards. Really fuming. I used to eat these a few years back and they contained roughly around 6 whole nuts (which wasnt much). Over the years, the nut content has been reduced to around 2-3 nuts. Theres around 8 block approx. went through 7 of them with pure chocolate alone before…
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newish van in fords for countless repairs
Hi hope someone can help we bought a ford transit van in 2003 ,has had to go back 3 times for a new EGR valve The last time the warrenty had run out and after many phone calls they gave us 70 % discount now it needs 2 new fuel injector at a high price the van has played up whilst we have had the kids in it and could cause…
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02 what's going on??
Just called 02, pressed 0, through to an operator instantly, fast, efficient... helped me with three things within a few minutes. Told him I was very impressed and he was very grateful.. what's going on?? Has something changed in the last few months. He told me staffing levels were really high atm.
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Abbey National – bad customer service for bereaved people
I want people who have accounts with Abbey to know just how difficult it’s going to be for their families to get money after their death, especially if that money is needed to pay funeral expenses and the funeral director is chasing them for payment. Here I am more than 2 calendar months since Abbey received the required…
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HSBC Bank fast service
When we got married, my husband’s account became our joint account, for paying bills. Most of the bills were already coming out of that account anyway. As I was trawling through the online statements trying to work out why we were so skint, I noticed a payment of £17.99 to ntl going out monthly in addition to the payment I…
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Tesco grocery deliveries from Kettering - argh!
Is anyone else outside of Kettering, having problems getting their deliveries made from this store? :mad: 2 deliveries in a row now have been cancelled - ok, so last week it was snowing - but Sainsburys and Ocado both managed to get out, whereas Tesco could only ring up an hour after the slot (which was a lunchtime one…
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Monitor delivered wrong way up
have just received delivery of a monitor from Amazon.co.uk. I am concerned with how it came packaged and would like your opinion on whether the monitor could have been damaged. It was delivered in a plastic green catalogue type bag with no labelling on the outside to identify what was inside. The delivery driver handed it…
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Tesco Clearance TV - not available?? Can I do anything pls?
Hi, I'm not sure where to post this (I've searched the forums!), but.... On Tesco Direct's Clearance site they are advertising a Goodmans 14" DVD Combi TV along with a list of stores that stock it. I have telephoned 5 stores (so far) and visited 1 who all claim that they either don't stock Goodmans or the deal doesn't…
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easycar scam
I booked two weeks' car rental in Florida with alamo through easycar. The terms posted on the easycar website were clear: "included in your booking cost Roadside assistance: 24 hour roadside assistance is provided" On taking delivery of the car from alamo I was told that I had to pay an extra $69 if I wanted roadside…
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No right of cancellation at Boots
Any advise on this would be gratefully received. Early last week my OH thought she'd lost her glasses so she called Boots to order a replacement pair & paid a £49.99 deposit (50%). The glasses would take 10 days to arrive. Two hours later my son came home from school & lo & behold the glasses were in his school bag! She…
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Buy as you view help please
I am stuck as to what to do next and could do with some much needed advice please. I had a door to door salesmen offering me a fridge/freezer where i could buy from them instead of renting without being credit checked etc etc and as my fridge/freezers shelves had all broke and being on benefits was pretty desperate and…
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Dorothy Perkins and Home Delivery Network
Ugh!!! Trust Arcadia to think of profits before customer service. I made an order with Dotty Ps over a week ago and was meant to receive my goods on Thursday. Zoom (Arcadia) sent me an email with a tracking number for Home Delivery Network so I could track online. Big mistake for HDN! Every day I have checked their…
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Royal Mail and Recorded Delivery
I have sent approx 9 letters and sent them RD however 4 are showing as unsigned for. 2 posted 10 days ago to Barclaycard and Shop Direct (Catalogue Company) and 2 which were posted Friday to Virgin One and GE Money. Has anyone esle had probs with letters not being signed for?
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Cash Machine Charges
Now there is something I am very unhappy about and find that it has not been dealt with yet. NAMELY - CASH MACHINE CHARGES. My son has managed to rack up, almost unknowingly, charges of £22.75 in the last two months. He is in officer training with the RAF and they get moved all over the place for their training exercises.…
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tRANSPORT FOR LONDON LEGALSIED EXTORTION OF THE PUBLIC
HAPLESS PASSENGERS IN BENDY BUSES ARE CRIMINALISED AND FINED VARIOUSLY £260, £460, £10,000, DEPENDING ON WHETHER THEY APPEAL THE INITIAL CONVICTION. THE PROSECUTION IS BROUGHT BY LONDON FOR TRANSPORT IRRESPECTIVE OF THE AMBIGUITY IN TWO PROVISIONS OF THE PUBLIC TRANSPORT REGULATIONS 7(2) AND 7(4). THE LATTER STATES THAT A…
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spent £300 on car & now problem back
I need your advise on what to do, My cars engine management light came on so telephoned the RAC to come out and they couldnt find a problem so advised us to take it to garage but the day before it was due to go in the light went out, about 2 weeks later it came back on so again telephoned RAC who said that 2 sensors had…
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Complaint ignored by SKY - who to go to next
My written billing complaint has been ignored by SKY for 2 months now - the second letter (recorded delivery) demanded a response within 14 days or I'd forward the correspondance straight to their regulatory body. The question now is - who is that? I thought OFCOM, but it looks from their website as if they only deal with…
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Grrrr Currys Grrrr
Hi all, I bought a Hoover Pet Peformer vacuum cleaner from Currys on 22 Dec 2006, so it's less than 2 months old, well husband bought it and got conned into taking out an extended warranty for £9.99 for 3 years. Anyway, the stupid thing broke last week, just wont's switch on and when it does, it goes on for about 3-4…
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NHS Mental Health Care
I really need to vent about this & was undecided as to whether to put it here or in the Depression thread ... apologies if it's in the wrong place & please feel free to move it elsewhere I feel that mental health care is extremely important & the waiting lists & access to care are disgusting, at least where I live. Now, as…
