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Praise, vent & warnings

Archives for August 2006

25% Council Tax Discount Letter!!!!!!
Today I received a letter from my Local Council stating they have reason to believe that there is more than one adult living at my address so my 25% discount could be stopped. As I have lived alone for 16 years I rang them and they said Experian had given them this info. I rang Experian and they said that my Daughter has…
when breaking TPS
when a company cold calls you and you are registered with TPS how do you go about reporting them? weve been plagued by silent calls (automated diallers calling a veriety of numbers) and tonight had a call from 'cool new mobile'.
Butlins & Tesco Clubcard Deals!!!! Watchout!
Watch out if you intending to use your tesco clubcard deal vouchers to buy butlins holidays. They are higher prices than normal. 4 day break to minehead on the internet = £168 So we ordered £170 of clubcard deals vouchers. Then rang Butlins to book it. We did not mention the vouchers and were quoted a price of £185 for…
Quick question on buying by phone and distance selling regulations
A quick question, with apologies if this has been answered already (did a quick search.) Are concert tickets bought by phone covered by distance selling rights? Last Friday I bought 2 tickets for a gig (this Sat, 2nd Sept.) I paid over the phone and arranged to collect the tickets at the box office on the evening of the…
Monster Webste Job Scam
I'm registered with Monster.com for jobs and according to them, you can post your CV onto the site and only registered/verified companies have access to those CV details. I use a 'special' email address only for my CV posted on monster so that I don't get a load of junk-mail. Anyway, have had this email today offering me a…
Boots!
Sorry must share, placed a very large order with boots. Arrived today and everything was there, all advantage points had been added, all two for ones correct. Also recieved a few freebie samples, I just want to say how nice it is to recieve such a complete , well packed order with added bonuses lol. (The freebie nail…
Sky Digital Are Kr@p
six months we have had an ongoing battle with sky can somebody please help me with an email address to somebody higher up than a telephoneist who doesn't speak english
Do Sainsbury's care:
This letter I sent explains some of what happened: On Friday 4th August 2006 around 6pm I entered your store via the escalator. There were no trolleys available and I went to the help desk to tell them as there were other people also waiting for trolleys. After a while three of us enquired again about the trolley situation…
Morphy Richards
My sister bought me a MR breadmaker on Sunday, it worked fine for a couple of runs then started tripping the electricity. I called MR customer services who are sending me out a replacement, even without the receipt, and the woman on the phone was lovely! So very happy with them!(And the bread was lovely as well!)
Fast React Plumbers - Kent
Beware of this company based in the Kent region. Have rung them up twice now for various plumbing work for my house. On the first occasion they quoted £75 an hour for call outs, I declined as I knew I could get it cheaper only to be called back by this company 5 minutes later stating that they could do the work at their…
anyone got an email address for tesco?
their website doesnt give any email contacts and mr mob wishes to make a complaint. their food has really gone down hill recently. and after another spoiled dinner hes angry.
Austrian Airlines excess baggage charges
A lot of time has passed since this incident in July 2005 and I gave up on it a while ago, but it might be useful to put this down in writing... My brother made the incredibly foolish mistake of taking 84kg (yes, 84kg!) of luggage with him in total when he was taking Austrian Airlines' flights to Mediterranean with transit…
Vodafone - Grrr
So, I'm trying to set up my phone that I can access my google.mail. I've done it for Hotmail, and yahoo, why should this be any different? Grrrrrr - because Vodafone have decided that googlemail lives behind the 'content control bar' designed to protect under 18's. My options -use a credit card to verify I am over 18…
Pipex Broadband , what a dreadful bunch!!!
My sad story begins in June. I was moving and needed a broadband connection in my new home. I decided after looking on these forums to try Pipex. I went to their website and ordered online, giving the phone number I was living at then as the contact and the phone number at the new place as the one to install the internet…
Anybody getting bombarded with mail by supposed clairvoyants and Astologers?
My husband has been receiving letters that all say he's going to win loads of money but only they can help him get it. For anyone out there who might be thinking of responding to any of these - DON'T!! You just get more and more letters.
Need advice about items purchased
We ordered £106 worth of wholesale jewellery from a website (i won't name names at the moment) on the 17th August and it and the money came out of our account pretty much the next day. The order followed in the next few days and is riddled with problems. Rusty bent earrings, wrong items being sent, items substituted and…
Goldsmiths
My wife purchased a £500 diamond ring from Goldsmiths late last year. She recently noticed that 2 of the diamonds had fallen out of the ring. Goldsmiths have quoted £280 for the repair claiming the damage was natural wear and tear. The ring has only been worn for 5 months as my wife was pregnant and her fingers were…
Tesco worked told me to F-OFF!!!!
I honestly cannot believe what happened to me tonight. I finished my grocery shopping at Tesco around midnight (work shifts) and pulled into their petrol station. I put my card into the fuel pump and started getting fuel but after about a pounds worth the pump seemed the run empty and no more fuel would come out. I moved…
burger king
and no im not moaning about cheese burgeras this time. me and my sister popped into the small BK at east croydon station and she brought some chips for her youngest. as he is only 2 years old she asked if she could have one of their paper cups (like coffe or coke cup, whatever was available) to put the chips in so he could…
Tesco charging for imaginary items..
Hello, This is my first post, so forgive me if there is a thread I should have posted to rather than starting my own (I wasn't convinced my problem should be categorised as overcharging). I've just returned from my trip to tescos - not long before closing so can't return today but I will be seeing them tomorrow - and…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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