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BT Broadband - customer service
I've been with BT Broadband for over 18 months. Before that I was with BT Anytime and BT Surftime (dial-up). The service has been very reliable - no technical problems. The issue I have with them is their diabolical customer service. Ever since I upgraded to broadband they have been double-charging me, for both dial up and…
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www.mp3players.co.uk
Now this is what one calls excellent service. Answered all my (many) questions promptly and then went and ordered. Ordered 3.30pm and mp3 player arrives before lunch the next day, and shipping is free!! This is who online ordering should work.
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Caribbean Cruise
Got home and found a message, automated, telling me I'd won a free cruise:D No catches:rolleyes: apparently. Eargerly waiting to ring them on Monday.:rolleyes: TPS still working then:mad: :beer:
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British Airways
why do they take so little care with baggage? my brand new case has clearly been thrown about so much that it has cracked all round the edge :mad: the stitching has come away on my workmate's case, who was on same flight am furious have filled out a compensation form - does anyone know where I stand?
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Labour Party email spam
Fed up of receiving every other day some propaganda drivel from the labour party Anyone know how I can make it stop? Have tried the "block mail" facility but it keeps coming from different email addresses...! :mad:
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Data Protection Act
Im not sure if Im posting in the correct area, so please inform me if Im wrong.. I Have just found out that a telesales book company 'Mango' has been recording phone conversations without the knowledge of there customers. When I asked if the calls were being recorded they exclamed, "yes, all calls are recorded." But would…
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Tickets to see Springsteen ???
Been trying all day to get tickets for his show at the royal albert hall, but all sold out.Went on e-bay and low and behold there are tickets for man and dog , but at astranomical prices, 250 - 800 plus :eek: How do these people get these tickets :mad: , they just sell them on at massive profits,( i don't even know how…
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Free Toshiba Insurance as compensation???
Here's a good one: I recently received a letter from Toshiba regarding the end of my warranty for my laptop computer, and offering their insurance "peace of mind" at approx £150 (alot huh?), covering breakdown, theft etc,. How ridiculous then that my "peace of mind" was shattered by the fact that the front outside face of…
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VODAPHONE sent me hardcore !!!!!!
Once upon a time 2 weeks ago. My trusty contract Samsung E710' screen failed. I contacted Vodaphone direct and they offered me a factory recon replacement under the guarantee (they don't make new 710 anymore). It came free by courier. I tried it but the keypad locked up. Called Voda. they sent me another. This time the…
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Texting
My daughter 12, regularly gets upset at her failings in spelling. Having just looked at some of her emails to and from friends, call me paranoid, I'm not F%c&ing surprised. I know I've looked previously, but not one single word spelt correctly or un-shortened. I have a sneaking suspicion the next time she says, "I can't…
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Who to complain to about OneTel
I've been battling with Onetel since the beginning of February to get their free Voicemail service working on my BT line. So far, despite numerous emails and phone calls they have failed to sort out whatever the problem is that prevents it from working. I've got so p***ed off with calling them and emailing them, only to be…
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Possible Paypal phish?
I recently received an email from Paypal (or purporting to be from them anyway), asking me to confirm my details with them as part of a periodic review. Being a bit wary, I emailed Paypal and asked them specifically whether this was genuine or whether it was a scam - and have not received a reply. I haven't clicked the…
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Car clamped - where do we stand?
My girlf and her friend were at uni today and both got clamped even though they are registered on the parking system! They were told they have to pay and will be sent the invoice - the person there wouldn't budge! When they receive the invoce they have 28 days to appeal but if they don't pay will end up increasing the fine…
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Virgin took my money
Virgin was my ISP but in January I swapped to another ISP. They have kept taking payments from my account (I didn't notice until the 3rd month) at £24.99. There is no way of getting hold of them to get my money back. Their customer services by email said they can't deal with it and gave me two phone numbers, neither of…
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Dyson - a big thumbs UP !
I advertised my Dyson on ebay for spares as it wasn't picking up so well and they said they worked for Dyson and I should try phoning them and asking for advice. I forgot and then when I did the girl I spoke to sent out a new central bit which should make it work free of charge and I thought that was really nice of her. I…
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McVities Customer Service
I thought I had to say how helpful McVities customer services have been. Two months ago I bought some McVities White Choc Chip & Raspberry Cookies, only to find a small piece of metal in one. I was more in shock because my 18mth old son had nearly eaten this particular one. I made contact with McVities and aranged to send…
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Vintage Plastics
Earlier this week i had two men call at my house offering to put 'fachia boards' on my house. They gave a price of £2600 of which i refused. They then lower this price to £1600 which i agreed to consider with my partner later that evening. After being out the following afternoon, i arrived home to find the same men had…
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PC world and old PC's - interesting article
http://www.channelregister.co.uk/2005/04/20/dsg_sold_old_computers_as_new/ Watch out when buying from PC World!
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car insurance quote
My car insurance is due soon and naturally, as a mse'r, have begun getting quotes from as many different sources as I can, using websites. Endsleigh RANG ME UP today, asked me if I'd consider a quote off them - I <very kindly I thought> agreed. They couldn't beat the best price I've had so far but offered to put me through…
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Beware 1899 Misinfo On Us Calls
1. 1899's itemization page notes that calls are billed based on rates published on its website. 2. The front page of its website carries an announcement (and encourages site visitors to send this to friends) from 26 January, stating: "26.01.2005: Canada, Germany, USA for only 3p per call !!! 1899.com has more super deals…
