Dyson - a big thumbs UP !

asharon

I advertised my Dyson on ebay for spares as it wasn't picking up so well and they said they worked for Dyson and I should try phoning them and asking for advice. I forgot and then when I did the girl I spoke to sent out a new central bit which should make it work free of charge and I thought that was really nice of her.

I had been thinking of changing from Dyson but that is great customer service. My machine is over 2 years so it was especially nice of her.

Jummy

Well done:)
Another thumbs up for dyson from me as well!
I managed to break the stair tool from my 4 month old Dyson ( i admit i was a bit too rough with it).
I gave them a ring and they are sending me out a new one.
Well done Dyson!!

jamborino

Dyson customer service is without a doubt the best I have ever come across.
A year or two back our Dyson packed up for no apparent reason - we rang them and they sent a service engineer out within a couple of days. He turned up at precisely the arranged time. He gave the cleaner a really good going over, took it completely apart, and although it was out of warranty he still gave it a free service (as we hadn't had one before).
He diagnosed a worn cable rewind mechanism and replaced it (and the cable). It came to about £28 all in. He could have stitched us up for all sorts of unneccessary repairs and replacement parts but he didn't.

trademark

agreed about dyson customer service ... its excellent .....

anyone know where i can pick up a dc14 allergy by the way ... discounted i mean

seen them for 219 ... at comet so far

medical

Pls which of the dyson hoover is the best
medical

divadee

Jummy wrote:

Well done:)
Another thumbs up for dyson from me as well!
I managed to break the stair tool from my 4 month old Dyson ( i admit i was a bit too rough with it).
I gave them a ring and they are sending me out a new one.
Well done Dyson!!

my stair tool broke a couple of days ago, i called them up and they said its on its way, i had an email the same day to say it had already been dispatched (yesterday) all this and i got my dyson in the bargain argos sale for £63 te he

divadee

well my bit arrived the other day and i am well chuffed with their customer service. big thumbs up to dyson

DSR

I'm looking at purchasing a Dyson all floors DC14. The best price I have found so far is on Tesco.com.
Doe anyone know of any promotion codes if I purchase via Tesco's.
Many Thanks
DSR.

bluenose1

I agree that Dyson have marvellous customer service.
Ours recently broke.
I telephoned them and the girl was able to tell me what to do to fix it.
Absolutely brilliant.
Wouldn't buy a different make of vaccum now.
Regards
Anne

justpaper

yup have to agree dyson to have a great C/S,. my aunt paid the 1st dyson broke down alot i always used to callthe C/S and they used to send out parts for free even filters,.

as for ebay theres alot of ppl selling parts at rip off prices, dont get sucked in too it call dyson 1st!

asharon

Got my part so very nice of them. A big thumbs up to dyson