McVities Customer Service

I thought I had to say how helpful McVities customer services have been. Two months ago I bought some McVities White Choc Chip & Raspberry Cookies, only to find a small piece of metal in one. I was more in shock because my 18mth old son had nearly eaten this particular one.
I made contact with McVities and aranged to send the metal and cookies back. A couple of weeks later I received a detailed letter of what they thought had caused the problem and a £20 postal order for my inconvience.
I also made sure I rang up to thank the lady I spoke to personally, as a thankyou can go a long way.
A woman is like a tea bag. You never know how strong she is until she gets into hot water.:D
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.2K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.2K Spending & Discounts
  • 243.1K Work, Benefits & Business
  • 597.5K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.