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Praise, vent & warnings

Archives for June 2004

BRITISH GAS SERVICE
Well i bet this surprises a few of you. :o Programmer for heating went faulty,rung BG approx 11.00am to check if it was covered on our service contract. Answer yes, we can get an engineer out to you,is there someone at home this afternoon? Engineer arrived at 2.30pm and completed repair. I was well impressed. WELL DONE…
Suspicious dvd supplier
I'm right in assuming that this is a suspicious supplier, aren't I? There is no way that you could get something that cheap, legally. Besides they are not selling the items in dvd cases. It is most likely a copy of dvd or a copy of the film that is taken from the cinema using a camcorder. I pointed this out on another…
vodafone live - downloading games
I've already posted a message on the Telephone, mobile and internet access board. As it was quite long, could you go to that section and look at it. To summarise, because of my son downloaded games from vodafone live, unsupervised, I have been landed with charges to date of £310. Still another week to look forward to as I…
IR Architectural Hardware
I would like to sing the praises of IR Architectural Hardware, particularly their security and safety division, Walsall, West Midlands. Frankly in this day and age I have been amazed by their good old-fashioned service. They must be one of the few remaining companies who understand that their present customer is their…
Picstop (online camera shop)
Just thought these deserved a mention for competetive price & the fastest delivery ever. I ordered a 128mb Olympus XD picture card for £29.80, the cheapest I could find on the internet. Placed the order at 4.59pm on thursday & received the card 9am the next day. Now that's what I call service :) https://www.picstop.co.uk
Ebay & Fake Designer Goods II
Armani clothing is openly being sold on Ebay as IMITATION ARMANI. Shocking and illegal http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&category=3076&item=3489241064&rd=1 K ;D
Mobile Phone Scam
I have had a number of calls from Mobile Phone Companies telling me tat I can have a new phone when my one year contract is up. Sometimes they say something like: 'Could we speak to the Orange Account holder?'. I reply 'I am the Orange account holder'. They then ask 'For security reasons could you please tell me your full…
Beware ATM's That charge
Beware of the ATM machines in service areas. I recently visited the services on the M18/M180 near Doncaster. I went into fuel up and whilst paying I noticed a cash Machine, I was going to draw some cash from it and when it said the transaction would cost £1.75 I cancelled the transaction. I then went over to the Main…
My Local Lunch Shop
I got a free cup of tea today by the Italian owner of the shop I always get my lunch from - his reason - to cheer us both after Italy and England being knocked out of Euro 2004.
Holday VIPs
Has anyone heard anything about this organisation? I got a letter from them saying I could go on a free holiday if, in return, I wrote a "short truthfull letter ...telling us about your holiday. We will then use this as feedback to promote our company." They then go on to ask for an admin fee of £35 and you also have to go…
Scam on the Royal Bank of Scotland
I had an email purporting to come from the RBS asking me to click on a link to confirm my details as their database had been upgraded. I faxed this to RBS who confirmed it was a fraud. The strange thing is I don't have any accounts with RBS in any of its various guises. RBS theory was that it was just being sent out on a…
BT muppets
I recently ordered broadband from BT which was to be set up today. The modem was to be deliver today but as no time could be given I had to take a day off work. Now as it turns out after further tests broadband is not available to me after all which is fair enough. But despite being a telephone company and having 2…
M and M sports
Hi all. Has anybody ever purcahsed from this site. I was just about to purchase some good and was about to enter my bank details when i noticed that the little padlock doesnt appear in the bottom corner of the internet explorer to such the site is secure? Any advice would be appreciated. Thanks, James
SPEED CAMERAS
I am becoming afraid of these speed cameras.I do try to stay within the legal speed limit.However,at times when I am on an unfamiliar road and see the warning of a speed camera I am often not sure what the speed limit is at that point! I much prefer it that a speed limit sign is put with the camera warning sing. Then I…
BEWAR : try this perfume
just got this email from friend. I've not idea if it's real but not worth taking chances : ============================ It was about 3 weeks ago, I was at the Shell station in London getting diesel. It was about 11:30 pm. I was approached by 2 men and 2 women in a car. The man that was driving asked me 'What kind of…
screenselect customer service
Been a member of SS for a fewmonths now, and must say i find their customer service getting slow, slower and ever slowerer. In means of when one sends a dvd title back, one expects another to be selected and posted the same day. i have been on trials with Lovefilm and Blockbust, and dvd365, and had no problems with their…
The British Press and Football Violence
Its that time of year again when England FANS are given a bad name by the mindless (and drunk) few!Today I've read the newspapers and seen the News and it says that England Fans went on the rampage in Portugal last night - the truth is these were not fans they are HOOLIGANS - there is a difference. If you are a true…
Chelsea Building Society
Recently applied for 2 year fixed rate mortgage with chelsea building society. had tight deadline of 28 days to meet to receive a formal mortgage offer so that i could exchange contracts with the developer of the property i am going to buy. was kept up to date with regular phone calls from Chelsea and they managed to get…
Tesco Travelling Cooking Demo Van
Was at a local fair last week where a Tesco cookery demo van was in attendance. Lovely lady running the demos with one for the kids to join in with making healthy sandwiches, fruit kebabs and decorating fairy cakes. They also had several different selections of recipe books using Tesco products that you could take away. If…
Virgin Net - bad experience
Has anyone else had experience of trying to cancel a Virgin Net account? I cancelled mine 3 months ago and they are still taking money off my credit card. I have emailed them 4 times, but never get a reply. Am I the only one receiving this poor service? I would love to know if other have had bad experiences with Virgin Net.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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