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Phone ringing fault - possible BT £130 charge
My phone will not ring properly when connected to the normal socket. When I plug it into the test socket it rings perfectly. So I assume that the fault must be in the Openreach master socket and I reported this to BT via their chatline. The BT guy suggests that the problem could be "my wiring" and that they would charge…
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When do LineRental prices increase
When do suppliers typically increase the LineRental ? I know they tend to do it yearly. I'm specifically thinking of Virgin. Just considering paying Line Rental Saver if I do a 12 month deal with my existing supplier Thanks
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MSE News: Some EE and BT Mobile customers unable to use free EU roaming
Some EE and BT Mobile customers who fail credit checks can't use their UK minutes, texts and data when travelling in Europe - despite new rules coming in earlier this summer aimed at letting you use your UK allowance for free elsewhere in the EU...Read the full story: 'Some EE and BT Mobile customers unable to use free EU…
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Cancelling Sky:choosing new
Hi Looking for advice from anyone who has done this: Sky contract up in October, definitely elbowing them. I have the Q box, Box Sets, Line rental, Bband, phones and calls. I intend to move to Plusnet for FTTC Bband, line rental, phone and Anytime calls. I am a previous Plusnet customer and have checked out the package I…
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Lack of BB - should i go mobile
Moving to new house - middle of no where. Going from superfast speed to 1-5mb download if lucky! should we ditch main stream provider ie bt and opt for mobile? mobile coverage appears reasonable but what does that mean for internet access? so confusing. Is there independent advice available ? Thanks.
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Whoe phone number is it that keeps making spam phonecalls to me?
They are coming through at a rate of several a week from: 0001235943946 I've tried a couple of the "who called me?" websites and that number didnt come up. Obviously a spam caller - as it sounds a bit far away (like it might be coming from abroad and they are never speaking in British accents). Also it takes a while of me…
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What TV package should i get?
Hi I am looking at what tv/internet/phone bundle to get having moved into a new flat which only has virgin lines. I need sky sports the rest is optional virgin full package comes to £71pm. Not interested in sky cinema etc. Sky q apparently i can get now without an outside aerial (not allowed in the block). Their package is…
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Ordered a TV from Currys and need urgent help
I made an order this evening for a Samsung TV, but had decided last minute it wasn't for me and looked for one with better specs and couldn't cancel or exchange due to the customer contact centre being shut :( . It's being delivered tomorrow from 7:30am-7pm, so when the Customer Service Call Centre opens at 8am tomorrow,…
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BT - Moved house charged twice.
Hi. I renewed with Bt for 18 months in june this year. We then moved house at the start of this month. I gave them 3 days notice of move. They asked if we wanted a new number - i said yes and what they've done is cancel our old contract that was about two months in and started us up again - or that is what I think they've…
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Bill Haggling Website
Hi, I am a software developer and I thought of a service which may be of use to you... How about a website which does the bill haggling for us? Not everyone has the time to spend ages talking to people on the other end of the phone. The website would take any details required by sky/bt/etc and would do the negotiations on…
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Virgin Media- Switching comparison in Price
We are with Virgin Media and are very unhappy with the continued problems we are experiencing with the Broadband connection in our area. Customer services are very unhelpful and have only give us a odd £5 refund for the time the broadband is down. What they do not allow for is the occasions when it goes down for 3 or 4…
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power bars
Hi i am after a power bar for my mobile phone as i attend airshows so want to keep my phone charged whats a good one to buy under £20
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BT 1572 nonsense
Please can some one in a position to be a BT customer tell me is their 1572 crap an opt in or opt out service? I being poor have to use skype, so am increasingly meeting this turd One of my friends who is clever and rich enough to have BT insists that he did not sign up to it, but it took three attempts to get a connection…
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Plusnet's cease fee
While planning ahead for October, I followed a link to Plusnet then moved to this page about cessation fees. The page no longer specifically mentions LLU as exceptions to the free to move possibilities; just cable, so have they reverted tonot charging to go to LLU as BT have ?…
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Tranfering photos
Hi. I have an old Nokia phone which has been in a drawer for many years. I charged up the phone which has many pictures on it. I'd like to transfer these pictures to an iPhone but after messing around I cannot seem to find a way to do it. The phone had been idle and after looking through the contents I realised there were…
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Is it a scam?
I changed my phone provider today. I was issued a new number. I got a call this evening & it was an automated voice asking to speak to Laura someone. They said if it was Laura press one, if not press two. I'll be honest I thought it was junk calls or maybe people chasing money & I didn't want them calling again, so pressed…
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MSE News: O2 Priority to axe £1 lunch offer
O2 Priority customers will no longer be able to grab a £1 lunch after next Monday (28 August)...Read the full story: 'O2 Priority to axe £1 lunch offer' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Virgin Media Box as Freeview box?
Hi all, I am coming to the end of my contract with Virgin Media. After a great deal of going between Sky and Virgin to see who had the best deals, I must say I wasn't particularly impressed with either! The man from Virgin Media is phoning me back in around an hours time to confirm the deal he is offering me (I wanted to…
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Sending a fax to Luxembourg
I need to get a document to a company in Luxembourg. They only accept instruction by fax or letter (no email permitted, don't ask why, I've exhausted this with them in the past). It there any way of cheaply sending a fax to Luxembourg online? I don't have a fax machine and my computer doesn't have a dialup modem (that's…
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Cancelling Vigin Media and partner signing up - Fraud?
I've recieved a letter from Virgin Media stating that my price is increasing for my phone and broadband. They've offered to fix it at the current rate moving forward, however new customers get a further £10 discount applied for 12 months. I questioned why they wouldn't do this for me, a customer of 14 years to which I was…
