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Ordered a TV from Currys and need urgent help

Legacy_user
Legacy_user Posts: 0 Newbie
edited 29 August 2017 at 9:12PM in Phones & TV
I made an order this evening for a Samsung TV, but had decided last minute it wasn't for me and looked for one with better specs and couldn't cancel or exchange due to the customer contact centre being shut :(.

It's being delivered tomorrow from 7:30am-7pm, so when the Customer Service Call Centre opens at 8am tomorrow, will I be able to exchange it for a different television on day of delivery, or maybe inform the delivery guys I don't want it and therefore exchange it for another TV?

Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Just refuse delivery...

    Sort it later. Ie cancel the sale .
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    McKneff wrote: »
    Just refuse delivery...

    Sort it later. Ie cancel the sale .
    I would imagine that they could charge for the aborted delivery as the product isn't faulty or the incorrect model.
  • teddysmum
    teddysmum Posts: 9,533 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Richer Sounds will beat Curry's prices,provided that the tv isn't a Curry's special model. eg They did a cheaper version of our Panasonic, but the screens of each model were slightly smaller and the 3D system was active instead of passive, so no price match or beat. (I found a small retailer within 50miles of our local Richer Sounds shop and they beat his excellent price).
  • Swipe
    Swipe Posts: 6,061 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    himynameisaaron So what did you do ?
This discussion has been closed.
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