Ordered a TV from Currys and need urgent help

Legacy_user

I made an order this evening for a Samsung TV, but had decided last minute it wasn't for me and looked for one with better specs and couldn't cancel or exchange due to the customer contact centre being shut .

It's being delivered tomorrow from 7:30am-7pm, so when the Customer Service Call Centre opens at 8am tomorrow, will I be able to exchange it for a different television on day of delivery, or maybe inform the delivery guys I don't want it and therefore exchange it for another TV?

McKneff

Just refuse delivery...

Sort it later. Ie cancel the sale .

teddysmum

McKneff wrote: »

Just refuse delivery...

Sort it later. Ie cancel the sale .

I would imagine that they could charge for the aborted delivery as the product isn't faulty or the incorrect model.

teddysmum

Richer Sounds will beat Curry's prices,provided that the tv isn't a Curry's special model. eg They did a cheaper version of our Panasonic, but the screens of each model were slightly smaller and the 3D system was active instead of passive, so no price match or beat. (I found a small retailer within 50miles of our local Richer Sounds shop and they beat his excellent price).

Swipe

himynameisaaron So what did you do ?