Is it a scam?

Kim_kim
Kim_kim Posts: 3,726 Forumite
Ninth Anniversary 1,000 Posts Name Dropper
I changed my phone provider today. I was issued a new number.
I got a call this evening & it was an automated voice asking to speak to Laura someone. They said if it was Laura press one, if not press two.
I'll be honest I thought it was junk calls or maybe people chasing money & I didn't want them calling again, so pressed two.
Then it gave another three options - the third was hang up so I did.

I have caller display & call blocker, so I thought I'd block the number, but oddly, it doesn't show on the call log????

The two calls from new provider today did, so it's working fine.

Is it some sort of scam?
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Comments

  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Sounds like it could be a debt collection company. I had a few of those type of calls in my last property and it turns out the previous occupant had owed quite a bit of money.
  • Kim_kim
    Kim_kim Posts: 3,726 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    mije1983 wrote: »
    Sounds like it could be a debt collection company. I had a few of those type of calls in my last property and it turns out the previous occupant had owed quite a bit of money.

    That was my first thought - my new phone number.

    But I thought it was really odd how the call didn't log as an incoming call - not even private/withheld number.
  • Could be absolutely anything without more information. Make sure you've not signed up to something that costs £4.50 a week or whatever. You should have just dropped the call of course (presuming you're not called Laura?)

    Mobile numbers are recycled nowadays so it's possible it's just a roll over from the previous owner of the number.
  • Kim_kim
    Kim_kim Posts: 3,726 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Could be absolutely anything without more information. Make sure you've not signed up to something that costs £4.50 a week or whatever. You should have just dropped the call of course (presuming you're not called Laura?)

    Mobile numbers are recycled nowadays so it's possible it's just a roll over from the previous owner of the number.

    That's as much info as I have, it's a landline number.

    How do I make sure I've not signed up to anything? Wait for the bill to arrive....
  • Kim_kim wrote: »
    That's as much info as I have, it's a landline number.

    How do I make sure I've not signed up to anything? Wait for the bill to arrive....

    Pretty much I'm afraid unless certain charges come off your bank details or card immediately. I'm not meaning to worry you I might add but these scammers play dirty. Have you checked your online account?

    Can you put the number up or at least do a search yourself?

    Try - who called me from xxxxxxxxxx in Google.
  • Cornucopia
    Cornucopia Posts: 16,440 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    There's no mechanism for scam billing to a landline, is there?
  • Cornucopia wrote: »
    There's no mechanism for scam billing to a landline, is there?

    Ahh, I was thinking it was a landline calling their mobile but I think you're right, it was to their landline. My bad.
  • Kim_kim
    Kim_kim Posts: 3,726 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    Pretty much I'm afraid unless certain charges come off your bank details or card immediately. I'm not meaning to worry you I might add but these scammers play dirty. Have you checked your online account?

    Can you put the number up or at least do a search yourself?

    Try - who called me from xxxxxxxxxx in Google.

    I don't mean to be rude by I don't think you're reading my post.

    On the call log there was nothing, as if the call hadn't happened.

    The last call recorded was one earlier in the day from my phone/tv provider.
  • Kim_kim wrote: »
    I don't mean to be rude by I don't think you're reading my post.

    On the call log there was nothing, as if the call hadn't happened.

    The last call recorded was one earlier in the day from my phone/tv provider.

    I don't think you read my previous post :D
  • mklister
    mklister Posts: 35 Forumite
    10 Posts Second Anniversary
    When I was at a debt collection company in I.T, and also managing the automated call system, the boss had a company come in trying to sell us a service that sounds like that. Think it was back in 2008, and they gave us a free trial.

    It was a hassle as you needed to upload a file of names and numbers to a separate portal. I wasn't convinced as I thought;

    "They'll all just press 2 for no"
    "They'll think it's a scam where pressing a number will charge them"
    "The voice won't pronounce some names correctly"
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