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Help with harassing calls
We are getting calls from a number and they will not stop calling. It appears to be some call centre that is looking to find someone. The person they have asked for we have never heard of. We STRUGGLE to make out anything they are saying as their accent is VERY strong, to be clear these calls are being made to my mother…
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Changing BT Call Plan From Eve/WE to Anytime
I'm asking this question on behalf of a friend. He is currently with BT for line rental and is on their automatically renewed free evening and weekend call plan. He uses an Orchid dialler for daytime calls and mobiles. Having looked through his calling patterns over the last 12 months I can see that by switching to BT's…
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Thought I had cancelled TalkTalk, being chased by debt collectors
My 18 month contract with TalkTalk was finished on 27 October 2010, we moved house slightly before then, so phoned up to cancel it on November 1st. Cancelled with TalkTalk and with the bank. Now, I have Roxburghe debt collectors chasing me for £147. I phoned TalkTalk, they said my account was still active and they had no…
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BT 1280 to end??
Hi all, I just got a sales call from BT trying to convince me to 'come back to BT'. I am on Primus saver but using the Orchid dialler and 1280 at weekends to keep my caller-id free with a BT line rental. The salesperson told me that 1280 would stop soon and I wouldn't be able to do that. Anyone else heard about this or is…
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PRIMUS SAVER-Think Ive been scammed
Hi all I recently decided to change over to TALK TALK from Primus and separate AOL Broadband as TALK TALK package a lot cheaper on deal got and been ok so far BUT.... I just looked at my E-Billing and noticed Primus have charged me over an extra £122 in January the month when I cancelled and moved to Talk Talk. I spoke to…
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BT problems unable to contact BTs complaints Dept
I renewed our BT line rental and broadband Package in December 2010 with BT which started a new 18 months contract for us. Then about 2 weeks ago I received an email from BT informing me that the price will be increasing from April and also the T&C's are changing. The BT broadband package option 3 is already the most…
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Block Mobile Phone Calls With Sky
Before I was with talktalk and I was able to block mobile phone calls from being made from my house phone. Now I am with sky and twice I have called them and they said this option is not available but might be so in the future I have family members that when ever they come over, they just call mobile phone from my house…
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Primus Problems...again!!
:mad: I signed up with Primus Home Phone in February 2010 and have had endless problems since being with them. To try and contact Customer Service is like pulling teeth and I have had to go through agony trying to understand the foreigners when I do eventually get hold of them. After many problems I told them I would be…
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MSE News: Rollover landline contracts face the axe
This is the discussion thread for the following MSE News Story: "Home phone deals that automatically tie households into a new contract could be outlawed, under Ofcom proposals ..." Read the full story: Rollover landline contracts face the axe
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brilliant deal from aol
hi rang aol this morning to ask for my mac code as i was promised 3months internet free then £12.99 mth there after ,however i noticed i had been charged 15.97 so i rang last week to complain and had no luck getting them to waver the ex charges,the chap i spoke to ask me why i wanted to leave so i explained what had…
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Best phone deal for a pensioner who doesn't need broadband
My father is 89 and doesn't have a computer so is not interested in deals that include broadband. BT have just increased his monthly direct debit by £15 per month to £45. His average call spend per quarter is around £39.00 & he gets a percentage of free calls in his package. (I think its through BTs friends & family)…
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Ofcom Ban on Roll over contracts ?
Ofcom today set out proposals to ban automatically renewable contracts that tie consumers with landlines into repeated minimum contract periods unless they opt-out. Ofcom is concerned that rollover contracts make it harder for customers to switch providers and consequently reduce the benefits of competitive choice. The…
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Localphone issues anyone else?
Callers can hear me, but my end is silent,had this problem since last thursday e mailed them but no reply to date.Really frustrating as it has been fine up to now.Tried from landline and mobile to eliminate things my end ... thanks
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Can anyone help me get BT bill lowered?
I am currently paying £13.60 for Unlimited evening and weekend calls package (this includes line rental) and £16.40 for broadband (option 1) TOTAL £30 I was looking at the BT site to see if I could save some money by opting for another package and I found one offering the broadband and evenings/weekend package for £14 plus…
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Saga Telphone, 1280 and BT
My father-in-law has been using the Saga Telephony service (calls only, no rental) for many years. It is CPS based. Last September, Saga passed the service to the Phone Coop. Since then the 1280 CPS override has not been working. We have only discovered this when his latest BT bill arrived and he was charged for caller…
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talk.talk & 1899.com
I want to make cheap daytime calls now I am signed up to talktalk. My suspicion is I cannot use 1899.com and default to TT at 6.5ppm + the talktalk fee!!. Does anyone know if I am correct and if there is a way round it or an alternative to 1899.com?
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A phone that combines landline and mobile
Here's the problem. I recently moved to a lovely cottage in the country, but one major problem is I can only receive 02 mobile, and then only if I use the phone in the bay window of the house. My BT landline phone base station is also in the bay window. Is there any phone or device that will link the two so that I can make…
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Primus + Plusnet query
Am thinking about getting plusnet broadband which according to one of the site articles is the cheapest phone and broadband if you have Primus landline with it. However the 4 months free Plusnet deal seems to say you need a BT/Plusnet landline?? Sorry to be idiot but I thought if broadband is wireless you don,t need a…
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18185 doesn't work with BT Basic!! ANNOYED!!
I did my research before applying for BT Basic and 18185, all seemed to be fine, until today when I get the message "if you're on BT Basic you can only use BT to make your calls" ARGH! What a waste of time!! :mad: Are there ANY "18185" type services that works with BT Basic, or should I just switch over to the Unlimited…
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Primus billing
My line was changed from BT to Primus on 27th Jan 2011 as I was fed up with BT &,currently being out of work,I needed to save as much money as I can,hence the change. Anyway, it's now the beginning of March & so far I haven't received a bill,no money has been taken from my bank & I cannot access my online billing! I can…
