18185 doesn't work with BT Basic!! ANNOYED!!

r.a.i.n.b.o.w

I did my research before applying for BT Basic and 18185, all seemed to be fine, until today when I get the message "if you're on BT Basic you can only use BT to make your calls"

ARGH! What a waste of time!! :mad:


Are there ANY "18185" type services that works with BT Basic, or should I just switch over to the Unlimited Weekend (£13+ a month) package?

Heinz

Any service like 18185 would be:

• a phone service provided by another company

and, would therefore be one of the specific prohibitions.

http://www.bt.com/includingyou/assets/downloads/BTBasic.pdf

BT knock £10 or so a month off the line rental and give a £4.50/month calls allowance (albeit charged at 10.2p/minute) so it's not unreasonable to require users to make their calls via BT IMHO.

r.a.i.n.b.o.w

Heinz wrote: »

Any service like 18185 would be:and, would therefore be one of the specific prohibitions.

http://www.bt.com/includingyou/assets/downloads/BTBasic.pdf

BT knock £10 or so a month off the line rental and give a £4.50/month calls allowance (albeit charged at 10.2p/minute) so it's not unreasonable to require users to make their calls via BT IMHO.

I totally understand that. I'm just annoyed because having done my research, and asked my questions, I find that it was for nothing. I did suspect it wouldn't work, but was reassured all the way until today's switchover.

Stephen7372

Can't you use the 0800 number for accessing 18185 ?

john1

Get a Gmail account and then you should see the (new to UK ) google voice option Get £10 credit, a headset and mic you can then use your computer to dial out at these rates per min


United Kingdom - Landline £0.02

United Kingdom - Mobile £0.07
United Kingdom - Mobile - Hutchison3G £0.07
United Kingdom - Mobile - O2 £0.07
United Kingdom - Mobile - Orange £0.07
United Kingdom - Mobile - T-Mobile £0.07
United Kingdom - Mobile - Vodafone £0.07
United Kingdom - NGN - 870 £0.11
United Kingdom - NGN - Local £0.11
United Kingdom - NGN - National £0.15
United Kingdom - Other £0.11
United Kingdom - Personal £0.15



plus most other overseas countries


or get a VOIP account like sipgate who offer similar rates

jhp

john1 wrote: »

Get a Gmail account and then you should see the (new to UK ) google voice option Get £10 credit, a headset and mic you can then use your computer to dial out at these rates per min


United Kingdom - Landline £0.02

United Kingdom - Mobile £0.07
United Kingdom - Mobile - Hutchison3G £0.07
United Kingdom - Mobile - O2 £0.07
United Kingdom - Mobile - Orange £0.07
United Kingdom - Mobile - T-Mobile £0.07
United Kingdom - Mobile - Vodafone £0.07
United Kingdom - NGN - 870 £0.11
United Kingdom - NGN - Local £0.11
United Kingdom - NGN - National £0.15
United Kingdom - Other £0.11
United Kingdom - Personal £0.15



plus most other overseas countries


or get a VOIP account like sipgate who offer similar rates

http://mail.google.com/support/bin/answer.py?answer=188269

Jo4

Stephen7372 wrote: »

Can't you use the 0800 number for accessing 18185 ?

Do you dial a 0800 number and then 18185 before the actual number you are calling? If so, what is the 0800 number?

Heinz

Jo4 wrote: »

Do you dial a 0800 number and then 18185 before the actual number you are calling? If so, what is the 0800 number?

Stephen7372 is probably referring to 18185's cable access number 0808 1 703 703.

BT will probably see that being used and charge standard prices for such calls.

john1

Are BT subject to this directive as having significant market power?


Directive 98/61/EC of the European Parliament and of the Council of 24 September 1998 amending Directive 97/33/EC with regard to operator number portability and carrier pre-selection

'7. National regulatory authorities shall require at least organisations operating public telecommunications networks as set out in Part 1 of Annex I and notified by national regulatory authorities as organisations having significant market power, to enable their subscribers, including those using ISDN, to access the switched services of any interconnected provider of publicly available telecommunications services. For this purpose facilities shall be in place by 1 January 2000 at the latest or, in those countries which have been granted an additional transition period, as soon as possible thereafter, but no later than two years after any later date agreed for full liberalisation of voice telephony services, which allow the subscriber to choose these services by means of pre-selection with a facility to override any pre-selected choice on a call-by-call basis by dialling a short prefix.


I'm no lawyer, some one else may be able to check if this applies to BT Basic

macman

Why on earth did you think that BT would subsidise your line rental just so you can use an override service for your calls?
If they allowed that, everyone who qualifies would be doing that on BT Basic.

Heinz

r.a.i.n.b.o.w wrote: »

I totally understand that. I'm just annoyed because having done my research, and asked my questions, I find that it was for nothing. I did suspect it wouldn't work, but was reassured all the way until today's switchover.

Sorry, but your research was flawed. End of story. There's no kind way to say that.