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BT took £170 without permission - help!
Can anyone help me get in touch with someone at BT who can help?! Last month BT took £170 without permission, when I spoke to them they admitted they had made a mistake - I called a month earlier and asked them to change the billing date by a few days - this resulted in me being switched onto quarterly billing. Without any…
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Nuisance Phone Calls!!! Is it REALLY the CPWW?
They keep calling the home phone, when I answer........... its just weird bleeping as if someone is trying to dial! I googled the number up- and many are claiming its the Carphone Warehouse, although with alot of people being asked for bank/billing details and that their main office is now in Africa, would suggest its a…
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New build flat, BT connected master socket but....
......the other two sockets don't work in my daughter's flat. She rang the developers who said that they only connect the main socket and it's up to her to get the others connected. Is that something anyone can do, or just BT?
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Best DECT Home/Office 'Phone?
I need to buy a good DECT 'phone for my home and home office. The qualities needed are: 1 base station with total of 4 handsets. Ability to enter details to one phone and have the details easily shared with the other 3. Ability to enter SIM card details from a mobile. Any suggestions?
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bt driving me insane!!!
having recently moved house 6 weeks ago, we asked bt to supply broadband and landline. the house we moved to has a bt line and previous tennents had a working landline.. ( i checked this when we viewed the house and also with the owner of the house.). anyway 25th of sept was when the line would be on... and broadband a few…
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Pipex trouble
Hi, I'm just about to recieve a phone call later today from a reasonably high up member of Pipex customer relation staff later today concerning a long running dispute.We've been with them for years.Originally I believe they were called "Homecall".When we started with them we had free evening and weekend calls.At some point…
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MSE News: Most popular X Factor act revealed (& how to vote for free)
This is the discussion thread for the following MSE News Story: "Find out which star polled the most votes last weekend, and how to support your favourite for nothing next time ..." Read the full story: Most popular X Factor act revealed (& how to vote for free)
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talktalk line rental
can talktalk charge you for an engineer when you report a line fault. They are trying to charge me but the fault was on the line and not my equipment ,thanks Elfy
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Reconnection charge
A few months ago I accidentaly cancelled my DD so we were late in paying our BT bill, before we had chance to pay it they disconnected my phone, I still had use of the broadband though, after paying the bill they reconnected it back again, so this month I got my bill and it said I had a one off charge of £17.25 after…
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How do I find out what BT contract I have left?
I will be moving house soon and have found out that the house im moving to is in a cabled area, so I want to change over to Virgin. I am currently with BT for phone and broadband and was wondering how I find out what contract I have left with them. Also what sort of costs will I be looking at to get out of the contract? Im…
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18185 increase calls to UK Mobiles at Weekend To 7p a minute.
18185 have sneakily increased their calls to UK Mobiles at weekends to 7p a minute,without telling customers. They still show they are 6p a minute weekdays !!! www.18185.co.uk Work around. It appears that you can still use their FreePhone 0808 1703703 access number to make calls at 6p a minute at weekends.
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Beware BT (un)fair usage policy
BT are presently advertising their new call plans one of which is called "Unlimited Anytime Plan" which gives free calls anytime - fair enough! In fact the following comments affect ALL plans. When you look at the BT fair usage policy you will see that you are only allowed to make a maximum of an average of 5 calls per day…
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BT Charged Four Months Rental In One Go?!
bt has charged me 4 months rental on this bill why? which means with line rentaland broadband an extra £32 on bill amount which was not expected - just wondered if anyone else has had the same thing on bill ending end october?
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do bt have a retentions department for landlines??
im interested in moving to primus £9.49 a month deal i was wondering if bt would match this deal?? or just let me go and not be bothered also if i moved to primus i suppose it wouldnt affect my broadband? im going to be with bethere when i change my landline provider?
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Warning - BT sneaky extra charges on bill
Just wanted to warn everyone.... I got my BT bill yesterday and noticed I had loads of extra charges for BT Answer 1571 low use charge BT Caller Display low use charge Now I had never even asked for either of these services on my account... I called up and disputed the charges and without any argument whatsoever they…
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Are online printed phone bills acceptable as proof of address
Hello, Do banks accept online printed phone bills as proof of address, when opening new bank accounts. I just went for a 12 month contract (with reduced bill ) with bt. BT stated that they will knock of 1.25 of the phone bill if i go for a paperless online billing. was not sure which subforum to place the question in
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1pminute, can anybody explain ??
I have tried a dozen times to use this service for calls from my land line to UK mobiles. I am always told the call cannot be connected. Yes I have used the country code 0044 !! Any advice please ?
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Well done BT
Thumbs up for BT for a change!! I moved house & had phone & broadband connection transferred on the same day free of charge. Well done BT!!!!:j
