do bt have a retentions department for landlines??

stokefan

im interested in moving to primus £9.49 a month deal i was wondering if bt would match this deal??

or just let me go and not be bothered

also if i moved to primus i suppose it wouldnt affect my broadband? im going to be with bethere when i change my landline provider?

mrtom21

If you are out of contract with BT renew for 12 months on evening and weekend calls 12 month rolling contract their COT team could knock £2 off ur line rental so if you have paperfree billing, DD your monthly charge will be £9.25.

stokefan

mrtom21 wrote: »

If you are out of contract with BT renew for 12 months on evening and weekend calls 12 month rolling contract their COT team could knock £2 off ur line rental so if you have paperfree billing, DD your monthly charge will be £9.25.

ill be out of contract on the 9th of december so i will ring them on the 9th of this month
and see what they will do thanks

JustPassingBy

mrtom21 wrote: »

If you are out of contract with BT renew for 12 months on evening and weekend calls 12 month rolling contract their COT team could knock £2 off ur line rental so if you have paperfree billing, DD your monthly charge will be £9.25.

Would it possible for you to expand on this? How would someone go about maximising the possibility of obtaining a £2 reduction in line rental when talking to Customer Options?

mrtom21

Just call in and ask for it lol... It appears as a £24 credit.

stokefan

just rang them to see, apparently they dont do discounts, im not trying again sick of the barefaced lies that BT constantly tell, im moving to primus in december,

for such a big company bt are a farce im sure they couldnt organise a drunken outing in a brewery, ill get researching customer reviews with primus - pronto

stokefan

dunno what to do now, seems like lots of people aint happy with primus

JustPassingBy

mrtom21 wrote: »

Just call in and ask for it lol... It appears as a £24 credit.

Ah, I see. Phone. Tell them I've a telephone service only. Ask for a £24 discount. They give it it to me without a quibble. If only everything was so easy!

Cheers.

BT_company_representative

Hello stokefan,

I have just sent you a PM about your account.

Fionnuala

stokefan

BT_company_representative wrote: »

Hello stokefan,

I have just sent you a PM about your account.

Fionnuala

thanks i have replyed