How do I find out what BT contract I have left?

Wkdwill

I will be moving house soon and have found out that the house im moving to is in a cabled area, so I want to change over to Virgin.

I am currently with BT for phone and broadband and was wondering how I find out what contract I have left with them.

Also what sort of costs will I be looking at to get out of the contract?

Im assuming that if I did take BT with me to the new address I would be likely to be started in another contract anyway.

girl-in-a-hat

Wkdwill wrote: »

I am currently with BT for phone and broadband and was wondering how I find out what contract I have left with them.

Their usual contract is 12 months - if you're not sure how long you have left then a quick call (if there's any such thing with BT?) should confirm.

Wkdwill wrote: »

Im assuming that if I did take BT with me to the new address I would be likely to be started in another contract anyway.

If you took BT with you then there's no need for a new contract.

HTH

Wkdwill

girl-in-a-hat wrote: »

Their usual contract is 12 months - if you're not sure how long you have left then a quick call (if there's any such thing with BT?) should confirm.



If you took BT with you then there's no need for a new contract.

HTH

I was trying to avoid a phone call tbh, the main problem is, I changed my calling plan a few months back and believe they usually restart your contract when you do this.

I know they shouldn't start a new contract if I move but BT are crafty bar stewards and I know chances are they will.

BT_company_representative

Hi Wkdwill,

If you drop me a PM I will be able to check out what term is left on your account.

Thanks

Shane.

mrtom21

girl-in-a-hat wrote: »

Their usual contract is 12 months - if you're not sure how long you have left then a quick call (if there's any such thing with BT?) should confirm.



If you took BT with you then there's no need for a new contract.

HTH

Wrong. When you move home your line rental starts a new 12 month contract the call plan just carries on. So if you are on a 12 month rollling contract your call plan will be on a different 12 month contract to your line rental .

girl-in-a-hat

mrtom21 wrote: »

Wrong. When you move home your line rental starts a new 12 month contract the call plan just carries on. So if you are on a 12 month rollling contract your call plan will be on a different 12 month contract to your line rental .

Thanks Mr Tom. I'd been advised differently by someone at BT so thank you for clarifying.