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Mobiles

Archives for August 2021

PAY AS YOU GO FOR OCCASIONAL USE
My mum is in a care home and I have an old phone with big buttons I would like to give her. Is there such a thing as a sim card where I can put say £10 on but which does not need topping up monthly. That way I can call her regularly using my mobile minutes? Thanks
Genuine warning for anyone moving to Lebara (UK): tethering issue
Hi folks, I know there have been a few warning threads that have been more personal experience/dislike than a genuine issue that could affect everyone. This one shocked me & I would have doubted it if I had not seen it myself. Just a little background, I have worked in an IT support role & bought my own first mobile in…
02 - Tesco and Virgin ?
I have a Tesco SIM - Which IS 02My wife has a Viirgin SIM - Which, I understand is NOW 02Why is my wifes signal so much better than mine - in (near) identical phones - in the same location ?
Virgin Mobile - Called Failed Message
Hi all, I have started getting a call failed message when I'm trying to dial out on my iPhone 11. I can text, receive calls and browse the web without any problem. I've tried calling on 3G/4G WiFi & WiFi calling and its exactly the same no matter who in my phone book i attempt to call. I've even tried my sim in my partners…
Migrating to a new Android phone
A friend of mine has ordered a new Motorola Moto G30 to replace her Moto G5 Plus and I'm going to organise the transfer of all her stuff to the new phone. I looked online and found an app by Motorola called Motorola Migrate which looked like it would do the job but then on searching on Google Play and further research I…
Premium rate text without opt in - Red27Mobile/Infinity Games
Has any one had issues recently with unsolicited premium rate texts from an outfit called Infinity Games/Red27Mobile? Ive had to make start a county court claim to make any progress towards getting a full refund. Wondering if this is affecting many people enough to make a group action Had made a complaint to pdsauthority,…
S20 fe notifications
Recently got myself a Samsung s20fe after having my s8 , my one disappointment is if I miss a call/txt/WhatsApp/messenger on my s20fe I don't know until I activate the phone whereas on my s8 it used to flash a light in different colours depending on what I had missed so I knew I'd missed something. Is there anyway to set…
MSE News: Vodafone to bring back mobile roaming charges in Europe from January
Vodafone is to start charging new and upgrading customers roaming fees of £2 a day to use their monthly allowance in Europe from January 2022 – though some will be able to cut the cost to £1 a day by paying for a multi-day pass. Read the full story: 'Vodafone to bring back mobile roaming charges in Europe from January' If…
Smartmobi.io
Has anyone successfully got their money back from smartmobi.io? My husband paid £1 to find my phone & apparently signed up for nearly £30 a month. The app didn't even find my phone!
Old mobile locked to Orange
Hi, I've just found my old mobile and it was locked to Orange network.....Is it useless now or will it work on another network? tia sx
Smarty internet speed
Hi, I recently ported my sister’s O2 and my wife’s EE numbers to Smarty due to their generous data allowance(30 gb for £10) and I did check their coverage in our postcode before switching and it was supposed to be great indoor and outdoor coverage but it’s been more than a week for both of them and they both hardly get 1…
Are Asda Mobile really completely hopeless?
I'm in the process of moving my number from Vodafone Basics to Asda Mobile and, rather too late it could be argued, I've been reading all sorts of bad reviews about them. I suspect it all went wrong when they moved their underlying network from EE to Vodafone and that most of the negative reviews relate to that move, so…
Lebara, Vodafone or Talkmobile
I am ready for a new contract & have decided I like the Vodafone signal at home/work, plus find the value offered good. Which brand is the killer Q. VeryMe gets me a few £ off at Tesco every few months - nice, but not crucial. 5G is nice to have (not at my home on any network despite the coverage checkers :/ saying…
[Solved] O2 - put mum on a £5 bundle, min top-up is £10
I wonder if anyone with experience of this could help. My mum uses O2 and I always top up her phone £10 a month, but recently she got a text offering a £5/month bundle, which suited her needs. I put her onto that package online, start date being today. I login in to her account, and it's not possible to pay less than £10.…
Mobile issue
hi for the past 2 years i have been backwards and forwards with my mobile company with issues with a handset. It sounds to everyone that is called on it that you are speaking a mile away from the speaker making calls extremely difficult! We have sent it to apple repair, the the mobile companies repair centre, to apple…
Apple APP Scam
I received an email from Apple today stating an APP had taken a payment. There was NO NOTICE given! I cancelled the APP immediately, I contacted Apple immediately, I contacted my credit card immediately. I then contacted Apple support. They said there would be an 'automated' response. I asked to speak to a human being who…
Lebara via MSE deals warning.
I have been having bad signal problems with my current provider, so looked on MSE for deals to change to. Saw the great 8G data Lebara sim 3 months half price, so I ordered one. Sim arrived yesterday and unfortunately was not getting as good a signal as my original and another payg from another provider. Had checked…
Hollies Guard app
Just wondering if anyone has downloaded and used the Hollie Guard app for kids or themselves.. its an app that allows you to contact others you are in danger by shaking your phone
Virgin mobile ringing Republic of Ireland
Hi, I have the oomph virgin bundle which gives me virgin mobile as well. I live in Northern Ireland and need to ring the Republic of Ireland - is this included in my monthly allowance? I can find lots of lovely information about calls, data and texts coming out of my allowance when I am in ROI but nothing about ringing a…
Number obtained without knowledge
Had text saying owe money and previous correspondence ignored. Link and phone number in text. Did not click link but googled and took me to a solicitors website. Not had any correspondence and not dealing with any firm of solicitors. Just curious how, if genuine, they obtained my number

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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