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Mobiles

Archives for February 2019

Better to upgrade early or cancel contract and buy new
I've had an EE contract for years (Back when they were Orange) I decided not to have insurance (Yes, my fault) and lost my phone in Grecce. Brought a cheep-o replacement. Now back and I can't upgrade for another 6 months I've asked how much to upgrade early and they say £200. I'm still paying the £30 a month for this awful…
3 mobile help
cancelled my 3 mobile account 18 months ago at end of contract recently found that 3 were still taking money out of the account ,contacted them and they stated that as the phone has obviously not been used that they would refund the full amount , now they say that they will only pay back 3 months due to the fact that no…
Mobile Phone insurance and "connected contracts"
We decided to look into our household mobile phone costs and discovered that we had been paying for mobile phone insurance since 2015 on two of our mobiles. Both contracts were "taken out" at the same time but with different cover levels. My husband and I have never required any mobile phone insurance as we both bank with…
Moving number whilst still in contract
Hello, techhie question here I'm currently on a sim-only contract with virgin until June and I have a great deal for a new contract phone. If I move my number from virgin mid-contract what would happen? Would it automatically try and cancel my contract? I am planning to move to the cheapest deal with virgin and pay out my…
EE Upgrades - 'swapping' upgrades?
Hello all. I currently hold 2 contracts EE. I am eligible for a standard upgrade on contract 'A', but the phone is in great nick and it doesn't need to be upgraded. I am not eligible for a standard upgrade on contract 'B' until September, but the phone is on it's last legs. On the basis that I could take the upgrade on…
Fitbit notification issues
My Fitbit (Charge 2) used to vibrate and display when I received a call or WhatsApp, but it won't any more :( I've switched bluetooth off and on several times. Uninstalled and reinstalled the App Restarted the Fitbit All to no avail. The bizarre thing is that when I try to 'pair' it in 'settings', 'bluetooth devices' it…
Vodaphone - liquid damage...warranty issues.
Hi guys and girls, Was just after a bit of advice and as to whether I’m wasting my time. (Sorry for long post, please bear with me) Basically, IPhone X suddenly stated Face ID wasn’t working, so I thought best get it checked out. So I take it into Apple for them to examine and test. Apple report:- Issue :the devices Face…
Price hikes announced for 250,000 Virgin Mobile customers - MSE News
About 250,000 Virgin Mobile customers will see their bills rise from April as part of a tariff shake-up, with some reporting hikes of up to £150 – but if you're affected, you can leave penalty-free or haggle down your bill...Read the full story: 'Price hikes announced for 250,000 Virgin Mobile customers' Click reply below…
What's the cheapest PAYG SIM .. for old phone
I have just upgraded my phone, to a super shiny larger phone :j My previous phone was faulty, not possible to turn off apps without switching phone off / on again. I can still use this old phone while out n about, getting my 10,000+ steps a day .. to count steps and listen to podcasts. Just in case my wife wants anything,…
iphone models. 8 X XR
When apple stopped the simple numbering system, it not so easy to know what is better. (and I lost interest too) I'm looking for a used one to upgrade from my 6S, to have 64Gb memory. I don't want one of the large plus models. So there is... 8 X XR ? ? DO they all have sims slots still ? Any experts tell me what the…
Samsung Galaxy S10 range now on-sale: how to find the cheapest deals - MSE News
Samsung has launched its latest flagship range, with the introduction of four new handsets for 2019 including the Galaxy Fold and Galaxy S10 – but they're certainly not MoneySaving, with the most expensive S10 costing £1,399...Read the full story: 'Samsung unveils new Galaxy S10 range – how to find the cheapest deals'…
Rolling contract rip-off
I took out a two-year mobile contract with EE in 2014. This was for an iPhone 5S with unlimited data, texts and calls and it cost me about £50 a month, which included paying off the cost of the phone itself. After the two years, in 2016, I had paid off the phone and would have been free to go onto another contract, except…
Virgin Mobile price hike!!
Hi, I have just received an email from Virgin Mobile staying that from April my monthly contract will increase to £13 a month. I currently only pay £4 a month! We’re writing to let you know that we’re updating our mobile plans and, from your April bill date, the plan you’re currently on will no longer be available. Don’t…
Is this the right o2 sim?
Just picked up from tesco and wanted just for payg top up when needed for texting, not heavy use. Feeling its the wrong one and before i take it back to swap. Its this one…
Price rise on pay monthly contract
I have just been informed that O2 my service provider, are putting up my monthly contract by the annual rate of inflation. I have 6 months left on my 2 year contract, my question is, do I have the right to cancel because of this. I have had a live chat with them last night and they are saying that I can't, just need some…
Intermittent local cell transmitter
I’m on Plusnet mobile that piggybacks on the EE network. For going on 3 months the local transmitter that serves the area where I live has been having intermittent signal outages at all times of the day so that I can’t make/receive calls/text or use the internet on my mobile. There is a ‘Network service checker’ on the EE…
Duo direct
Hi all, a company Duo direct in the UK are selling some top range phones significantly cheaper than the major UK retailers. The phones are designed for he Asian market , I have researched the differences and it's almost identical in specs, although it's dual SIM and therefore a Exynos processor instead of Snapdragon. The…
Group/ Family Contract Deals?
Hi all, Was wondering how worthwhile family/ group mobile contracts being on the same network are? I heard of some good deals in the Black Friday sale at Vodafone but haven't found many since. Many thanks, Alex
Problems changing Iphone se screen
I have just removed my cracked screen from my phone which still worked but was getting very jagged edges and I tried to replace it with another SE screen which i had on my other sE which is locked and no use,,The problem is that now i can't seem to get a display from either of them. I removed and replaced all cables as…
Quidco / Virgin Mobile 45GB/m £10 - YES £10
I have just switched to Virgin Mobile from PlusNet. I get 5GB data with PlusNet (and recently had to top up £15 extra as I ran out when I was in Europe). Now I can get 45GB monthly (with monthly rollover if ever I need it with that much data) for £18 on a 12 month SIM contract. BUT.... with QuidCo, I get £96 cashback, so…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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