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Mobiles

Archives for February 2019

TPO Mobile goes into administration - what you need to know - MSE News
Small network The People's Operator (also known as TPO Mobile) has entered administration - if you're a TPO Mobile customer, you won't be able to make texts or calls, or use data, after Tuesday 26 February...Read the full story: 'TPO Mobile goes into administration - what you need to know' Click reply below to discuss. If…
The People's Operator / TPO goes into administration
Morning all, I received an email and letter yesterday saying that TPO had gone into administration, and that service would cease on 26th Feb. Just bringing it to the board's attention in case it affects anyone else. From their website: "TPO Mobile has entered Administration and will cease trading from 26th February 2019.…
Virgin contract with no working (software) handset help
my daughter has an iphone 7 that is out of apple warrenty by two months and the phone has stopped working and apple have confirmed its a software issue but it will cost her to fix but did say that its my daughters service providers (virgin) problem to solve but virgin have looked at the phone and have said they will not…
EE to Vodafone
I'm getting a new company phone next week. Current one is a Microsoft Lumia 640 on EE; new one will be an iPhone 6S on Vodafone. (I've just found out that the company will be migrating all accounts to Vodafone). What experience do my fellow forumites have with Vodafone? (As a network provider - I'm not concerned with…
Apple warranty after one year
Hi, I'm in the process of purchasing an apple iPhone at an apple store and was wondering what your advice would be about how to get 2 years of manufacturing warranty. It seems I would need applecare+ to extend from 1 to 2 years warranty at the additional cost of 149. but isn't an iPhone purchased at Apple uk covered by…
30 days MINIMUM notice loophole
I am at the end of my contract in just over a month so contacted Vodaphone to give notice have I g checked my contract that states a minimum of 30 days notice. To be told I had to contact them on 30 days exactly to end my contract on that date. Not beforeunless I want to face early termination charges. Apparently there…
iPhones not connecting to _EXT
Hi all. We have 2 iPhones in our house that won't connect to the extender but the Android phones and laptop do. Does anyone know why this might be an issue? Have looked around online but it's a minefield. Thanks if you've read this far.
Aerial / O2 Early Termination Dispute
My partners mum has been in a lengthy dispute with Aerial (a third-party company operating through O2 billing) and I wanted to get the take of a few people on this forum on it. The contract had been operating for more than a year when I first heard about it, initially with extortionate rates. This was also a ‘business’…
Old T-Mobile pay monthly sim - When to request PAC code?
Hi there, I have an old T-Mobile SIM that's been on a rolling monthly contract since 2014. The billing period is 13th of the month to the 12th. Anyone please know that if I was to ask for my PAC code today (first day of billing) and use it by the 12th of March, will I be charged an extra month? I'm not even sure how to…
Is it worth getting 8GB RAM on new OnePLus 6T
My current phone has finally packed in, after over 4 years great service (Sony Z3 Compact) I've been looking at specs. etc and think the Oneplus 6T is my preferred replacement. However, it comes in two speeds the 6GB RAM and the 8GB RAM, the latter £30 more expensive (John Lewis) Obviously, the 8GB model is faster, but for…
Millions of pay-monthly mobile customers face mid-contract price rises - MSE News
O2, Three and Vodafone are set to increase prices for their pay-monthly customers, after EE confirmed it would be hiking prices by 2.7%...Read the full story: 'Millions of pay-monthly mobile customers face mid-contract price rises' Click reply below to discuss. If you haven’t already, join the forum to reply.
Samsung J3 storage full
Hi, I have a Samsung J3, keep getting a pop up says storage is full, I've gone through smart manager and "clear all" however, still says storage full. Can I increase the storage capacity rather than buy a new phone, if so, how? Please forgive me, I'm not good with techology!
new to smartphones - advice please
Hi. As the title suggests, I'm a bit of a luddite but have decided it's finally time for me to get a smartphone, and I'd appreciate any advice, comments and tips please. I currently have a old Nokia 'cockroach' on a TESCO mobile PAYG tariff. I rarely make phone calls on it and only send the occassional text, but I'd like…
Tesco Mobile Charge
Tesco Mobile If you cancel a new deal within the 14 day period, (pay monthly contract) in this case because the phone they supplied didn’t work properly, and returned it in due course, no calls, data or sms used (as indicated on their final bill) , are TM in their right to make the following charge? Usage 28 days…
Any mobile plans with all you can eat data for 24-48 hours?
Every so often I'm stuck somewhere with no wi-fi so I can't access the internet, but need to do a very data heavy task. This situation doesn't happen very often, (less than once every 5 months or so but all the plans for mobile data I can see are either contract, which I don't want; a certain GB amount, which I 'll quickly…
O2 Default Complaint
Hi, I am looking for a bit of advice what is the best way to go about complaining a default on my credit file with the company in question O2. When I was 17-18 I defaulted on my phone contact which I had with Carphone Warehouse and O2. There was around 2 months left on the contract and wrongly o stopped paying when the…
Best deals for Data on O2.
I am currently on O2 Sim only plan. I would like to upgrade, and also upgrade my phone to iPhone 7. I will be using phone to stream Spotify when driving. What would be my best deal on a data package to streaming the likes of Spotify. My preferred option, is buy the phone separate, and have a Sim only plan, that gives me…
Will O2 fight to keep me
All in the title. Hit the 23 month point in 5 days. Priced a deal up on Tesco for £21 per month. Phoned O2 earlier today and they wanted £26 for same deal When I phone up next week will they fight to keep me - Irony is T's use O2 network!!
EE to increase pay-monthly mobile prices by 2.7% - MSE News
EE customers on monthly mobile contracts will be hit with a 2.7% price rise next month...Read the full story: 'EE to increase pay-monthly mobile prices by 2.7%' Click reply below to discuss. If you haven’t already, join the forum to reply.
Cheapest way to switch contracts with same provider
Am currently with Three. Want to take out new contract with Three (but via a Cashback site). Three will NOT match the offer directly. Hence, I need to port out to another provider's PAYG, get a PAC code and port back in to the new Three contract. What is the cheapest way? I know I can get free SIMs (I think) from various…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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