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Mobiles

Archives for May 2018

EE bank details conundrum.
A very strange scenario that played out today,i am still worried something strange is going on. I tried to login in today to my online EE account,it asked me to enter my sort code and account number associated with my mobile number, i entered this but error message came up saying details not valid, anyway i rang EE to say…
Who would like their phone to have a removable battery?
Out of interest, and related to a conversation that I started in another thread: how many people would like to have an option to replace the battery in their smartphone (e.g. to be able to carry a spare battery and pop it in if the main battery goes flat)? It would also have the benefit that as and when your phone's…
Why won't phone manufacturers give us what we want?
Does anyone else here see a clear trend for phone manufacturers deliberately diverging from customer wants and needs when introducing new phones/features? Here are three examples of seemingly irreversible trends that an awful lot of people DON'T WANT: - Non-replaceable batteries - I've NEVER had a smartphone battery that…
Best sim only deals for data
I have a new phone with a dual sim and I'm thinking of getting a 2nd sim for data only. Anyone know which is the best deals for data sims?
Is it free for a French number to text/call my UK mobile when I am in France?
Does anybody know whether EU roaming covers a phone in the country concerned calling/texting my UK mobile number while I am there, or will they have to pay as if they were calling abroad? I know it is free for me to call/text both French and UK numbers whilst I am there and for UK numbers to text/call me, but I can find no…
Virgin Mobile 2014 - £5 Unlimited deal cancelled
Around March 2014 Virgin Mobile made the unusual offer of Unlimited Everything, Minutes, Text and Data for £10 a month with a perpetual £5 monthly discount. I asked when I took out this deal how long it would last and was told there was no end date. Most recently Virgin announced a price increase of 3.3% for all airtime…
Vodafone hell
Vodafone have been a complete set on !!!!!!!s, Basically last yeat i had a data sim that was a spare and i unwittingly lost it, turned out some !!!!er was using it in Romania and wracked up a £900 Bill in short i refused to pay the charges anway to get to the point lots of calls i mean 100's of calls trying to get it…
Time to move away from iPhone..
I’ve been mulling over my upgrade options for a while now and have come to the conclusion that afternoon 9 years of awful battery life in expensive iPhones, I’ve had enough of Apple. I think it came to light recently when considering my options and it came down to ether the 8 or 8 plus. I tried the latter and, whilst it is…
Virgin are changing their prices
Virgin are changing their prices - does this invalidate my contract with them ??? or do I just have to accept the increase and leave them in six months???
Virgin Mobile lost my number. Now what?
Hi folks, I need some advice please. I want some kind of compensation from Virgin Mobile for making an irreversible, stupid mistake but don't know what and how. On Saturday I asked VM to change the phone number on a new pay monthly SIM I got last week. They messed up and changed the number for the SIM I already have. Today…
Complaining and reporting Mobiles.co.uk to Ombudsman
Does anybody know the correct protocol of complaining and reporting Mobiles.co.uk to the mobile Ombudsman? I see a post on Moneysavingexpert on sunday detailing a good deal on the Samsung galaxy s9 phone with Vodaphone via Mobiles.co.uk. As I required a new phone for myself and partner I thought this would be a good deal,…
Contracts for £15 or under?
I am with 3 Network and currently pay £15. However this will be increasing so i'm looking to change network as they cannot offer me a better deal. Something around £15 but with similar data/minutes calls. My current deal includes:* Advanced 12GB data * Unlimited/all you can eat minutes * Unlimited/all you can eat texts…
EE Contract - Leaving it??
[FONT=&quot]Can I leave a two year EE phone contract, without paying a cancelation fee, an employee signed the company to this contract without discussion with me, we have been in the contract for a year but the phones have no signal in our area.[/FONT]
Vodafone Mis-sold
I am 3 months into my SIM only deal with Vodafone having always paid for handsets for the last 5 years+ Decided to contact them to upgrade my handset. I really wanted to + version but was told they had no offers on these but to get the standard handset as there is "no difference between them only the size". Agreed and went…
Can't upgrade M8 to Android 6.0
Just wondering if someone can tell me why I am unable to update the software on my HTC M8. It is currently Lollipop 5.01 but I have seen online that I should be able to upgrade to Marshmellow (6.0). However, when I check for software updates it says that I already have the latest software. I got the phone from O2 but last…
Is there a number for checking o2 allowances?
Hey so I just got a new contract with o2 formally a EE customer and was wondering if there's a number to call that will quickly tell me how much data and mins etc I have left?
Carphone Warehouse offering to buy me out of contract - can they do that?
Currently on a SIM only deal with O2. Want to buy a Google Pixel 2 which isn't available on O2 contract so I was going to buy it outright from CW. Just called to ask about the warranty and got suckered into a conversation about the current deal I'm on. They're offering me a cheap monthly deal saying I wouldn't have to pay…
Plusnet, one account for every sim?
Hello everyone Just tried to get a couple of sims from Plusnet, one for my wife and one for me. They say that every sim has to be on it's own account? So for 2 sims we have to have 2 credit checks, 2 payment options... When every other network allows up to 4 sims on an account it seems a bit odd? Have I missed something?…
xiaomi mi a1
I have a xiaomi mi a1, I am on vodafone UK and have a nano sim. Its a dual sim model. I'm traveling to Australia several times this year, and and thinking of buying a PAYG sim in australia as a cheaper way of keeping in touch with home. What size sim do I need? The 'slot' looks like its for a mico sim, but the phone specs…
Can anyone insert their a/d in Delight's form?
At https://www.delightmobile.co.uk/ ,click on 'order free SIM' on the right, then enter your postcode on the form. I cannot make it populate . Go further down the home page and you'll find a forum mentioned, so I thought I'd ask them....but there's no link! If you have success, please state browser and device you are using.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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