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Strange Issue
Hi, from 2014 to mid 2016, I was a Vodafone customer. I then ended my contract and ported my number to Talkmobile. This was in July 2016. Everything was fine until October, when I suddenly was unable to make calls. I notified Talkmobile and they fixed the issue. A month later I got a text from Vodafone saying that I have…
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Replacing my Sony Compact o2 Contract
Hi All, I had a 24 month contract on a Sony Compact Xperia Z3, the phone cost me £10 per month so in all I will have paid £240 over the 24 months. The Sony was a poor phone in general with lots of problems and next time around I am looking at buying a phone outright. What are the recommended versions that will be a step up…
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choosing cheap second mobile service provider
Due to terrible customer service from vodafone, we changed to three just over a year ago and changed to PAYG (as we didn't feel we were benefiting from a monthly package). Although it's worked out cheaper, mobile signal is a bit hit & miss in our area, so I'm looking for a secondary sim on another network to provide…
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Contact for Giffgaff? Possible identity theft
I have received a voucher deal from GiffGaff to a name I have never seen before, with someone with a Giffgaff account at my home address. I have lived in my flat for over 3 years and occasionally received old marketing material but this is to someone who seems to currently have the account, and I have never seen this name…
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iPhone 5C Japanese market?
I bought an iPhone 5C from smartfonestore.com. It is fine except when I mute the phone the camera noise doesn't mute. It's very annoying. I've looked in the settings to see if there's an option to turn it off but can't see anything. I looked on google to see if I could find a solution and saw some people have said it might…
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Virghin 4G £15
Hi all I have been a Virgin PAYG customer for years, phone was just a backup and to get calls from work only, but now I see they have 4G and £15 20GB of DATA. is this a good plan? I have always been a PAYG customer never a monthly paying one so what are the feedbacks from the users? Thank you
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Move apps from phone memory to SD card
Hi, My phone is an htc desire 310 and would like to move my apps to the sd card - how do I do this? If this cannot be done how do I increase phone memory? Mike.
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BT mobile contract hidden extra costs
Just moved a mobile contract from EE to BT. Now discovered that if you use up your data/mins/texts allowance BT does not stop use but carries on charging you up to a maximum set on the account. The default setting for me was £40 but I have seen on BT community forums this can be set at other higher levels - one mother got…
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Baffled by all the phones
Current phone - Doogoo X5 max pro Problem(s) - Phone went from 22% battery to dead within 6 hours last night, missed the alarm, OH woke me up for work Charging port inside phone is now dodgy due to being on charge so much (hard to sort out ?) Requirements for new phone - Android preferred, never had anything else, only had…
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New phone needed-budget up to £125,low user.
Hi, After 15 years with daisy I am moving into the modern world and discarding a very old blackberry and looking for a new phone. I have read various threads and think I will go with an outright purchase of the phone with sim only or PAYG. My usage is not big,small amount of texts,a few phone calls and limited internet…
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PAC code
I have seen a sim only offer that interests me but my contract has a few months to run. Instead of buying out my contract can I run it down and then get a pac code to transfer my number across and replace a number that would have been in use for say 4 months. If I grab the deal on offer
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EE contract cancelling Help!!!
Hi My partner took her phone into our EE shop 2 days ago as it had slight problem and was pressurised into taking out a new contract that she did not want. the coverage on this at home is not adequate and she took it back to try and cancel next day as what their T and C's state. She was given all excuses not to cancel and…
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PAYG Credit Just Disappeared!!
I have a basic PAYG Nokia for emergencies that I keep in the car. I topped it up online last year with £15 of credit. Made 1 or 2 calls and I still had over £14 left the last time I checked. Now it has insufficient credit to connect a call (25p). Does EE have a cut off point where it just deletes your remaining credit if…
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02 refurb iphone 4 complaint
Hi all, I wish to express how deeply unhappy and dissatisfied I am with the service I have received from O2 regarding the iphone 4 refurb I purchased. This phone was purchased as a Birthday present for my mother whose birthday was 31st December, even though the phone was bought on end of October and has a 30 day warranty…
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Q.about SIM only for pensioner who doesn't need data
Hi, due to the recent loss of my Grandmother, my Grandad is relying heavily on his old PAYG phone to keep in touch with family, and he can carry it around in case he falls or anything happens. He's rattling through his credit and due to the fact he's 88 and not great with technology, he can't top up his own credit so when…
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Vodafone Upgrade
Hi everyone Last year (August 2016) I upgraded to the iPhone 6S Plus 16gb (big mistake). After attempting to return it, many weeks of promises of a returns pack would arrive but never did, I decided to keep it. Over the past few weeks I've noticed within my account, informing me I could upgrade for some reason, I know not…
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Tap2Bill mobile billing scam
Hi MSE, first time posting here... I wanted to draw attention to an issue I had with my phone bill (Three) recently and ask if anyone else has encountered anything similar and if you managed to do anything about it. So last month I saw an extra charge for £9 on my bill. When I phoned them to query this, it turns out that…
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Why do 3 think their customers are thick?
So the guy from 3 tells me that the new budget phone Alcatel pixi3 is more powerful than my current Iphone 6s. Pixi3 is £30 on their website. Call centres from India, this is p1$$take?
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Using 3 mobile to call a USA number in the USA
I would like to know about the cost of using 3 mobile to call a USA number whilst being in the USA. A number of us will be travelling to the USA in a few weeks time and intend buying a 3 add-on before we go. Presumably, this would allow us to call each other within the USA with the cost simply coming out of the add-on.…
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Virgin Media SIM only offer, too good to be true?
Hi all, I just got a call from Virgin Media offering me a SIM only deal. The deal is £5, rolling 30 day contract, 2500 minutes, unlimited texts and 4GB data. This all seems too good to be true. Has anyone else had this offer? How are Virgin Mobile as a provider? I'm currently on EE and have never had any problems with…
