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Mobiles

Archives for June 2016

Thoughts on a new phone
My Samsung S4 Mini has completely died. It is 6 weeks short of the end of the contract so not the end of the world. I am looking for a replacement. I no longer trust Samsung as OHs S2 died 1 month after contract finished and Samsung are rubbish at updating Android. Ideally I am looking for a phone that won't die at the 2…
Premium SMS Fraud
Hi, I seem to have experienced Premium SMS fraud and would be interested to know if anyone else has faced a similar issue? It appears that one or more players in the Premium Rate Services Industry has hit upon the idea of sending very small charge premium rate text messages to 1000's of randomly generated UK mobile phone…
30 days notice but charged for full month?
As in lets say my contract started on the 1st and I cancelled on the 16th, so 2 weeks and 1 day into contract, they charged me for the first 30 days already and for the final 30 days Seems incorrect as means I am paying for 13 days that I don't use and it can't be 30 days notice as it would be 43 days notice (or 30 days…
Vodafone not receiving text from EE
Hi Im with Vodafone and just discovered Im not receiving some texts from my friends (5) who are with EE. Occasionally they do come through but if 4 are sent at once, I might get 2 of them. Ive spoken to Vodafone chat who said there isnt a problem with the network or on my account. Ive re-started the phone and also changed…
Is Lee the Vodafone rep still on here ?
I am having a major prob with Vodafone customer services and need to get hold of him urgently to resolve it
Low Usage and cheap 2G Phone Network
HI, I am having a problem where my girlfriend wants an easy to use and long battery life 2G phone with a very cheap tariff. This is complicated by the fact that all 2G do not work with the network 3 who seem to be by far and away the cheapest Network around. I have been on the comparison sites and they all seem to be…
What phone?
I need a suitable mobile that will allow me to use Whatsapp (sp) I have searched the web and I am now more confused than when I stared 🤔 It must be a PAYG, I believe I just need wifi to use this app? Can anybody please direct me to the best mse deal? Many thanks C
30 Day Cancellaton Policy... Applies AFTER the contract!?
Hi All, Just wanted to poke my nose around here as I have had great success with the MSE section of the forum with parking fines. Fingers crossed we have some amazing-level gurus over here like over there (or people with similar experiences!) I took a SIM-only deal from Vodafone last year (25th June 2015) for 12 months. It…
Broken iPhone 6 screen
My iPhone 6 screen cracked about 4 months before. Don’t know how. I just brought out from my pocket and found it broken! No damage on the fitted screen protector, which is strange! However, the phone is working but the cracks are getting bigger & dipper day by day & it has reached to the home button already. I hvn't…
Vodafone (gulp), O2 or a virtual?
Lost touch a bit with MVNOs etc. Currently on Three which is great everywhere but home. Three in touch is no good for me, and when working at home I lose important calls, they cant't hear me etc. So, time to switch. EE gives no signal, either, so it needs to be O2, Vodafone or a virtual. I need about 200 minutes, 500 texts…
Vodafone Issues...
I wanted to start a new thread, just to keep things tidy and as things have progressed. So; I had an issue with my bill in June last year, it was >£200. Queried it immediately; it turned out to be a data leak as confirmed by the Vodafone shop. Since then, i've been promised so many things, and none of them have been…
Port from EE, and back again. (via GiffGaff)
Hi All. I have a seen a good deal that even retentions won't match and I'm with EE. As you cannot port your number from EE, to EE I'm thinking about porting from EE > GiffGaff > EE Does anyone know if you can get a PAC from GiffGaff online easily. Do you have to actually top up a GiffGaff SIM in order to activate it and…
Does GiffGaff sim cards work with Sony Xperia Z3?
I have tried a GiffGaff sim card in 2 different Z3's and both times it didn't recognize the sim card. Is it due to the sim card or the actual phone? Thanks
Avoid BT Mobile like the Plague
BT Mobile customer service is appalling. I made a simple request to close my account. They made a complete mess of it and over the past week I've spent alot of time talking to different people . Two people told me they would call me back and didn't. The person gives you there name but of course if you need to call back you…
sim free mobile
looking for a sim free mobile that will take a standard size sim card ,i am on the 3 network but didnt get my phone off them ,looking for a camera size of 8mps if possible & will pay up to £150 .
Why can't operators stop unauthorised deductions from your balance?
Or can they? About a year ago I had an issue with Bequizzled (my investigations reveal that they operate from The Netherlands & are owned by a Russian organisation). I was tricked into thinking that a page was a promotion being offered by Tesco (it wasn't) & that's how they got my number, all this done on my mobile.…
Apple Pay, doesn't always work?
I have recently experienced Apple Pay not working when in two different shops, one of which was M&S. It always has worked in a local corner shop, where I use it 3 or 4 times a week. My phone is an iPhone SE. I don't have a contactless card to use instead and if I did, the extra security, receipt on the phone, (and higher…
Vodafone Live chat!
Nearly three hours spent on Vodafone live chat, just round in circles until you give up! info: at 16:02:55 Welcome to Vodafone! You will now be connected with a service adviser. Your approximate wait time is 0 minute(s) and 5 seconds. . We’re looking forward to assisting you today. info: at 16:02:56 You are now connected…
How have people dealt with a faulty phone on contract?
My LG G4 phone I got on contract with three has a hardware fault. As advised by three I have went directly to LG for a repair. It's currently with them and they have said at worst 7-11 days to repair. I've heard a lot of horror stories though where people receive the phone back and it's not repaired or the issue comes back…
Best SIM free phone, any recommendations?
I have a Motorola Moto G which I have to replace as it's terribly slow and laggy as soon as 2 apps are running together I am looking for a Sim Free phone with fast Internet (preferably 4G), Android 5 and good battery life, so that the phone lasts me at least until the end of the day (the Moto G battery currently lasts me…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Mobiles

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