Does GiffGaff sim cards work with Sony Xperia Z3?

kevtrader

I have tried a GiffGaff sim card in 2 different Z3's and both times it didn't recognize the sim card.

Is it due to the sim card or the actual phone?

Thanks

bod1467

Generally a SIM card is a SIM card is a SIM card. Like as much they all come from the same supplier(s) with branding as appropriate.

Only way you'll confirm or otherwise if it is a GG SIM card issue is to try a different operators SIM card. (I'm assuming by "didn't recognise" that you mean it doesn't even see a SIM card fitted. If yes the simply trying another SIM should sort this out).

Jon_01

Silly question, but you have tried the sim in something else so you know it works?

DCFC79

Another silly quespion are the 2 phones unlocked ?

I take it you have checked the sim cards are in the right way ?

kevtrader

Jon_01 wrote: »

Silly question, but you have tried the sim in something else so you know it works?

Yes I've tried O2 and EE and both worked.

djpailo

kevtrader wrote: »

Yes I've tried O2 and EE and both worked.

If o2 worked then giffgaff should have worked. I would ask for a replacement sim card from giffgaff. I believe you can do it using sim swap.

https://community.giffgaff.com/t5/Using-giffgaff/Can-I-use-SIM-swap-to-replace-my-SIM/ta-p/7436156

https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

Norman_Castle

If the sim you've got is unused with no credit or number moved to it, getting a new sim would get you £5 call credit and give £10 to charity when activated.

http://giffgaffgive.weebly.com/