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Mobiles

Archives for June 2015

MSE News: 0845 & 0870 price hike warning as Ofcom changes rules on call pricing
Mobile users can call any 080 number for free from tomorrow, while Ofcom is also shaking up 084 and 087 number charges ... Read the full story: 0845 and 0870 number price hike warning as Ofcom changes rules on call pricing Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how…
MSE News: 0800 numbers now free to call from mobiles
Mobile users can call 0800 numbers and any other 080 number for free, as part of a massive shakeup to the industry... Read the full story: 0800 numbers now free to call from mobiles Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
want a okish cheap android sim free phone, any advice on these phones
I broke a phone on holiday and got it wet. so I am looking for a replacement phone under £100. I have seen these 3 phones on argos website. All get pretty good reviews but I cant decide. Sim Free Sony Xperia E1 Android 4GB Smartphone -White.£79.95 Sim Free Alcatel Pop 2 Mobile Phone - White. £79.95 Sim Free Motorola Moto E…
Data roaming charges to end in EU within two years
I wonder is it going to be for real this time?:undecided http://www.bbc.co.uk/news/technology-33325031 .
Refund Due while Faulty phone being repaired..
Heres an interesting one... have a phone on O2 network via the awful Carphonewarehouse. Both CPW and O2 agree the phone is faulty and needs repairing...the aerial is playing up. So..... having some fun now complaining to CPW as they REFUSE to give any refund while i dont have use of my phone and its being repaired...(i…
Credit check preventing mobile contract issue
Hi My OH came over from ireland last September and has been in full time employment since. She is on the electoral roll, has a bank account and pays the usual direct debits etc and has no outstanding debts or loans etc. However she is unable to obtain a pay monthly mobile contract via carphone warehouse and we also tried…
Samsung Galaxy S4 mini
Hello, Have just renewed my contract with Voda, ha ha, well someone has to!! Really don't know much about mobiles, didn't really want a fully touchscreen one but they all are now. My old Nokia had a keyboard and was touchscreen but don't really do many like that now and I was advised the other day that Nokia have been…
Spam texts...wrong info from MSE
I've been getting these spam premium texts from beflirty for past 3 months costing £3 a week. I always take the majority of advice about stuff from this website & the main bit of MSE advice was never to text 'STOP' to the number as this will simply render me a sitting duck for more unscrupulous and costly texts. I did the…
EE Overseas Answer Machine Charges
I was a customer of Orange for about 12 years and when I recently upgraded my phone was told I had to change on to an EE contract but there where no differences simply a name change. I work overseas a lot but am very careful how I use my phone when I am there; turn off the data, never answer calls as they are generally PPI…
to Vodafone, or not to Vodafone
that is the question! ok, so in the final 30 days of my current contract with three, and really need to get a new phone as my current xpertia T does not hold any charge as my 35 min drive to work drops my battery from 100% to around 60-70%, and will usually be flat within 3 hours, so i have to have it constantly on charge,…
1 month old broken mobile new contract
Hi I have just started a new contract with Virgin only £11 a month plus £4 insurance. But since I got the phone just over a month ago it keeps freezing (At least four times). I took it to Paris last week and it broke completely it will only turn on to the welcome screen. They insist on me returning the phone so that they…
Three signal deterioration - what are my rights?
Hi all I've been a Three customer for a while now. At my desk at work, although I have always had a reasonably poor 3G signal, it has worked and I have been able to use my phone for texts, Whatsapp, email and internet access. However, in the last couple of weeks, the signal has deteriorated to the point where I can no…
BT Mobile data rip off
V bad experience with BT Mobile data use. Somehow billed for £48 of over use charges. I don't trust their figures as the over use daily charges includes 2 days in the week before they say the allowance ran out. They're refunding 70p for these but can't explain why they are there. Neither will they give a breakdown of how…
Dial123 or Ringo for mobile calls to Republic of Ireland?
Hello I'm trying to find the cheapest way to call a friend on his mobile in Republic of Ireland and obviously it's classed as international call. If only this friend had a smart phone I could use 'what's app or viber' Have saw dial123 or ringo and might try one of these. Do they charge you a connection fee to the call as…
Upgrade phone from EE
My wife has a cheap monthly contract with ee that included a pretty cheap phone (Sony Experia) which is now playing up. Does anyone know what alternative phones they are likely to offer when she gets in touch. (She would like to check them out so she can opt for the one that prefers). Thanks
ee power bar not free - its only a hire
Beware that the free power bar is only a hire item & needs to be returned in 18 months (or less) otherwise they charge you £5 http://ee.co.uk/content/dam/ee-help/Help-PDFs/EE%20Power_terms%20and%20conditions_300315.pdf They will also charge you £5 if damaged or not in good condition
New Outlook app on Android
Posted this initially on Techie Stuff board but still no solution, so trying here. Hope someone can help me, I can't believe i'm the only one struggling but must be putting the wrong keywords on Google. I've just installed the new Outlook app and (possibly too hastily) uninstalled the old Outlook.com app on my 1st gen Moto…
daily batter charing, and hevey data useage, how can I reduce both?
hello all, I currently have a Nokia Lumia 520 and i experience the following common problems: 1) I have to recharge my batter daily, sometimes twice a day 2) I have 4gb a data a month, and I use close to it. Questions: 1) why does my battery keeps dieing and how can I reduce this? 2) I want to reduce my data useage. any…
have you claimned your free charger from EE yet?
hello all, I received my test message today, was wondering how easy it was to visit a EE store and claim your free charger? was any questions ask, or simply did you need to show EE staff the text you received???
Free calls on whatsapp, what a fantastic service
I have started using whatsapp to call people i know all over the world, and its all free (needs data roaming) how did i live without it?

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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