-
Is a month not really a month.
For the first time I have took out a contract with Tesco, it's a blackberry phone and the 500 minutes £15 per month. The date I took it out was 1 March this year so that is the date my contract starts. I thought that 1st of April I would start a new month along with 500 minutes starting again. However logging on to my…
-
Orange contact details
Does anyone know the email address for Orange customer services? I have tried calling 150 but I am on hold for a long time so an email would be quicker. It isn't on the website anymore Thanks
-
iPhone 3G/3GS repairs
Hi I have two iPhones: iPhone 3G 8GB unlocked - this was Mom's, she passed it onto me. I got it unlocked and use a Tesco PAYG sim; eventually I'd like to get onto a Three or Giff Gaff sim only contract. I've had the home/middle button replaced once and it doesn't like the cold so sometimes I have to warm it up before I can…
-
O2 Contract - To cancel or not
Hi All, My daughter took out a new business contract with O2 on the 9th Feb. She got a Nokia Lumia 820. By the 11th March the phone was inoperative (Just over the 28days). O2 have stated that only a refurbished phone can be supplied and that she has to wait 24hrs. Instinct is to return phone to shop, stop direct debit and…
-
Nexus 4 Won't Charge
Hi All, I've a Nexus 4 that had 3% left on it's battery, it has been on the charger for 90 minutes and has only went up to 7%, what am I doing wrong? Thanks in advance.
-
Unlock a Galaxy Ace
I have a Samsung Galaxy Ace, locked to Virgin. Does anybody out there know of any unlock codes, or how to unlock the phone. For free hopefully.
-
How to copy contacts from iPhone to samsung?
Hey everyone - I seem to be never off here at the moment. iPhone was playing up so bought a samsung galaxy y - and have no idea how to transfer my contacts over! If anyone knows of a simple way please let me know!! Sarah
-
Help with fraud at Vodafone
Hi everybody, bit of a long read I'm afraid but I've been having a nightmare with Vodafone and really need some help. I was a victim of fraud on my account back in August 2012 and someone was able to change the address on my account. Apparently they had rung up pretending to be me and had known my address and date of…
-
Can they still charge you even though you're disconnected?
I have a T-Mobile contract that I haven't used for 6 months +, the contract came to an end in february (24 month) But i got a new phone in September so haven't used the t mobile one since then. I have been paying it when I can get some money from customers. and I'm just waiting for a customer to finally pay me so I can…
-
Has anyone used this website?
Hi all, trying to find somewhere to unlock an iPhone 4 on Orange. Have been told places can't do it and have also had a quote of £100!!! Have found this website: http://www.officialiphoneunlock.co.uk They offer to do it for £19.99, with the IMEI number. I have googled reviews for the site and seems positive but I'm quite…
-
Orange inflation charges
Hi, is it acceptable and legal for orange to keep putting on 'inflation charges' to your monthly bill. when i signed up to orange i signed an 18month contract to say i would be paying £35 p/m, if this is a 'contract' how can they up it?
-
Phone repair (long time)
My smart phone developed a fault within the first year so sent it back to buymobilephones.net for repair. They received it on 31/01/13 and a full 5 weeks later they still have it :eek: I've made 4/5 phone calls and sent 3 emails - the last one a week ago, giving them a deadline of this Wednesday(13th March) to either…
-
Material detriment
Hi all, Can anybody explain the term 'material detriment' in relation to mobile phone contract increases? Thank you!
-
ringtones disappeared from galaxy ace
I wonder if anyone can advise me on how to find out where my ringtones have gone? All I seem to have now is the facility to have my phone on silent and nothing else...not sure what has happened. :)
-
Want to cancel a Vodaphone business contract
The business which owns the mobile contract ceased trading on 31st January and I need to retain the number (which was my personal transferred transferred over when the contract was agreed on by the business). Any ideas on how to do this? Ive contacted Red Rose who run the contract and they wont end the contract (September…
-
iPhone Question
Hi everyone, Do the iPhones lock to the first sim inserted? Also, I am with o2, would they cut my regular sim to size to fit an iPhone if I take it in? Thanks in advance!
-
help me please
I have found myself stuck in a series of unacceptable situations with orange staff Okay this is the story so far 3 months ago I upgraded I took a HTC 8s Having been ill in hospital I didn't open the phone until Jan when I found it wasn't working I called orange who did a series of checks and said the phone would be…
-
Returning an unused phone to Phones4u???
Last weekend I ordered a Samsung Galaxy S3 LTE on a Pay monthly deal(upgrade from my old phone) from phones4u and was told that it would be delivered in 3 days. Basically it hadnt turned up after 6 days, so when I called them they said that phone was no longer being produced. They then offered me the original S3 for a…
-
Spam Text messages - shortcodes
Hi, We've been receiving Spam Text messages from 5 digit shortcode numbers. We haven't requested them and not sure where they've come from. The messages say "to opt out reply "stop" to XXXXX". Are we safe to do this or will this just end up in us receiving tons more messages and/or charges? Also, it seems that we've been…
-
Samsung Galaxy SII - copy text messages to PC
Hi, Pls can anyone advise an easy to use method of copying text messages from a Samsung Galaxy sII to a computer, so that they can be saved and printed if required? I don't want to move them from the phone, just copy them and have them accessible from a PC. Many thx in advance. Not very techie so looking for the simplest…