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Tesco phone shop.com problems
I took a contract out last week with tescophoneshop.com and got 100mins talk, unlimited texts and 100mb of data free bolt on. I activated the phone with tesco, I then logged on to the O2 website and checked my new account details. I found out I am paying £3 extra for the data which should be included in the price. I have…
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Never had a mobile...
Hope you can suspend your disbelief when I tell you I've never had a mobile phone :D to answer a few questions... I've never really needed one: there are only relatively short periods when I'm uncontactable, so anyone who can't get me either leaves a message and I'll call them back, or they'll ring a bit later. I can see…
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Vodafone - What Customer Service?!
Dealing with these people is like pulling teeth with tweezers! My wife has just discovered that her phone bill has £80 extra charges on it for spam premium rate texts. They are from 3 different numbers over a 2 day period but.... there are no texts on her phone! We foolishly believed that a quick call to vodafone would…
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mobiles.co.uk upgrade for T-Mobile question
Hi all Question about upgrading a T-mobile contract via mobiles.co.uk. I'm interested on Samsung Galaxy S3 which is available on mobiles.co.uk for new customers on £26 a month contract, 300 mins, 750MB internet. I want to know if it is likley to be the same deal for upgrade customers. I ask this becuase the same deal is…
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Why companies claim phones are water damaged..
Please look at the following letter...its a letter from a case where someone claimed their Galaxy S3 set on fire: In the end paragraphs under "Further work recommended" it says: The owner should be questioned as to why the moisture detection patch has been removed. So there you have it people, they're basing whether your…
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SD card question re T Mobile Pulse Mini
My husband can't move any of the music from his phone to the SD card. I checked on my phone and in the SD settings it show various files, one being Music which all of my tunes are stored. Can anyone please tell me why there is no music file in his SD settings and how to add it please. Ta. ;)
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orange mobile
orange mobile simply has to be the worst company ever , iv had non stop problems and will never ever use them again. i wrote to them on numerous occasions without a reply neverending phone calls without sucess and a complete tough thats the way it is attitude that iv never experianced with any other mobile company or any…
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Charged for a refund within cooling off period
Hi All, I have just received a mobile phone from a 3rd party on Amazon. The phone charger is a US charger (2 pins both parallel with a round hole in each pin) and the manual seems to be Spanish (just used Google translate). On Amazon it said that it was "UK Sim-Free Phone", but it is clearly not. The problem is that on the…
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Smartphone: Can't set voicemail speed dial (ovivo)
I bought a Huawei Ascend G300 from Vodafone on payg to use on the new Ovivo service that uses Vodafones network I unlocked the phone anyway but I have a small niggle. My calls divert ok to the Ovivo voicemail service but I cannot change the voicemail speed dial number on the phone (when you hold down number 1) If i put my…
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Being screwed by Orange, where do i stand?
Hi, We went to egypt in may used our mobile very very little few texts, turned it on a few times too check msgs an was mostly turned off. We have recived a bill at the end of the month for £173 which they then refunded when we questioned it, and they have gave us all of it back, the guy on the phone at Orange said we would…
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o2 Priority Moments
I've already searched the forums but it didn't bring up an answer, so don't yell at me if this has already been discussed... I keep seeing so many freebies advertised for o2 Priority Moments, what exactly do you need to do to get them? Obviously I know you need to be an o2 customer. But - can you just get a PAYG sim and…
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Getting out of contract
My OH has a Galaxy Nexxus contract with Vodafone. We have recently moved and he now can't get any signal where we live or in the surrounding area. There is still about 12 months left on the contract, is there any way he can get out of it? Thanks
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LG Optimus L3 (unlocked) £44.95 pay-as-you-go with O2 upgrade
This was on offer at the Carphone Warehouse but has now ended and is back to the higher price. Offer still on and £44.95 but only as O2 pay-as-you-go upgrade
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Vodaphone reception problems - Can I cancel Contract
I live in the BB18 Barnoldswick area and have an 18 month contract with Vodaphone. I run my business from home and the local area and my mobile is essential. Vodaphone have had a problem with a mast serving the area now for just over a month!!!!! Resulting in zero reception!!! They denied, then accepted there was an issue…
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Three Final Bill - Early Termination Charge
My husband has just left Three as they could offer him no better deal than what they offer new customers on the website. Nothing from Three for loyalty! He was told he could leave on 15th June. He has moved Network and ported his number on 27th June. He has received his final bill today and has been charged a £21 early…
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Skype numbers
Do any of the major networks charge extra to call Skype numbers ? I'm hoping that it comes out of the inclusive mins Can anybody provide some clarity Thanks Darren
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Friend's Vodafone Mobile Broadband fiasco
I have a very worried and scared friend: she took out a Vodafone mobile broadband contract via PC World. They told her it was a 24 month contract. She asked if it ended after 24 months and they said yes. She asked what would happen if they wanted to use it after the 24 months and they told her she could just top it up with…
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Mobile stolen abroad
Posting on behalf of a friend here, whose phone was stolen from him whilst in Spain last week. He filed a police report there, as it being lost, and his mother has since had a bill for £900 or £2000 (not sure quite what's going on there but those are the numbers he's mentioned). Anyway I said I'd try and sort it. Thus far…
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Help! Nokia C1-01 inbox disappearing
Hi I wonder if anyone can answer this problem for me? My wife has a Nokia C1-01 which when powered off the text message inbox deletes all the messages, the sent message folder is still intact and if we change the view from inbox to conversation mode both the outgoing message and reply show. She is on virgin pay as you go.…
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3 existing customers and tethering
Hi Just wanted to warn people that are existing customers of 3 that are considering upgrading their contracts. I have been with 3 for 4 years, I have always had a really good contract and it could not be bettered by the other mobile phone service providers. I was on the Texter 500 that gave me 500 mins talk time, 500…
