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Tesco phone shop.com problems
I took a contract out last week with tescophoneshop.com and got 100mins talk, unlimited texts and 100mb of data free bolt on.
I activated the phone with tesco, I then logged on to the O2 website and checked my new account details. I found out I am paying £3 extra for the data which should be included in the price.
I have emailed support and sent a screenshot of the order confirmation showing the free 100mb bolt on and telephoned them several times.
Its now 4 days later and they keep saying that the support team will get back to me in a few days when they pick up the email.
Has anyone got any tips or advice for me ?
Should I write to them instead recorded delivery?
I activated the phone with tesco, I then logged on to the O2 website and checked my new account details. I found out I am paying £3 extra for the data which should be included in the price.
I have emailed support and sent a screenshot of the order confirmation showing the free 100mb bolt on and telephoned them several times.
Its now 4 days later and they keep saying that the support team will get back to me in a few days when they pick up the email.
Has anyone got any tips or advice for me ?
Should I write to them instead recorded delivery?
0
Comments
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Is this the O2 offer where it says a £3 discount will be shown on every bill ( this making the bolt- on free) or is it a special Tesco offer?0
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I have had my first o2 bill and its not discounted its on as a paid bolt on0
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