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Mobiles

Archives for June 2012

Stolen phone racked up charges. Why do I have to pay?
My mobile phone was stolen while I was abroad. I didn't realise it was gone until the morning. I phoned my network and got the phone cancelled, however, I discovered on my return that the thieves had racked up a £350 bill. My network, Orange, say I am accountable and have to pay the bill. They have offered me a couple of…
Best Deal for Pay As You Go I Phone contract Sim?
My current mobile phone contract runs out in November and I'm wondering what options are there for a good I phone sim only contract? it obviously needs to be able to use alot of internet because of the apps etc. Thanks.
Advice please - Orange data charges
My husband recently went to Oman for 3 weeks. When he arrived he received a text message from Orange to detail local charges, inc £8/MB data. It stated that a 10MB bundle could also be purchased for £15 by texting a number. He texted the number then a few days later sent 4 more messages to that number to purchase 4 more…
Who do I turn to?
I have an HTC Wildfire. Last week a message came on the screen saying I could only use the phone for emergencies. I took it into the phone shop '3' who had a look at it, tested the sim and said the sim was OK and the phone was at fault. They have offered to send it away to me repaired. My problem is that whilst the…
vodafone rates in Turkey
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Orange Data Charges
I am hopping mad! Upgraded to a a new HTC Wildfire S 4 months ago - I have been with Orange for years and years and no problems. Every bill since then has had data charges applied. My usual bill is £20/£25 per month but now it is £87, £68, £75 and this is all from data charges. The first month I thought, ok its operator…
Vodafone price increase...
Hi, Im currently 9 months in on a 24 month business contract with Vodafone, ive been on the same tarrif for the last 3 years with costs me £25 a month + vat. I recieved a text from Vodafone a few days ago telling me "We are making changes to some older business price plans to bring them into line with our current price…
Iphone4 possible repair-where do I go now it's over a year old?
I have an iphone4 which is 18 months old so the 1 yr guarantee is now expired. The home button keeps sticking so I need someone to look at it. I don't have AppleCare. Does anyone have experience of where I go for a repair and how much is it likely to cost as I'm now on a sim only contract. TIA.
What are my rights?
Hi, I got a contract with Three about 6 months ago, I've now moved to a new house and there's no signal inside the house. We complained and they slightly discounted the monthly cost and told us to ring back when we have internet installed. We did and they sent a booster which pretty much does nothing, and they put the bill…
T-Mobile flaunting the law
I never needed to use the Dongle but as a live in carer, I travel the country and need access to the Internet. While in Hertfordshire, I had no access to Internet so I went to Orange shop in the plaza in High street in Hemel Hampstead. I informed the salesman that I have never used the Dongle but it will be for use on and…
Orange collection charges AFTER contract termination
Hi All, Hoping for some advice & reassurance if possible. I previous held a 2 year contract with Orange, ending during April of this year. I decided not to renew/upgrade my contract with Orange, going about the following actions to formally terminate the contract; -Rang Orange during Feb to state my intention and told…
mods delete
got the reply i needed, could this be deleted, thanks
VAT not included in advertised line rental price
I've recently purchased a HTC One S from the carphone warehouse on Talk Mobile. The advert in the newspaper (which I still have) states that the phone is free and the tariff is £16/month. The contract I have signed also states this. I received a text this morning informing me that my bill of £19.20 is ready to view online.…
£710 mobile bill!
Please advise: I'm on holiday in Italy and the hotel has free wifi. My daughter, who has taken ill, was watching a barbie film on YouTube and was connected to the wifi. Unfortunately connection failed and it connected to 3G, I did not know this. Yesterday morning my phone stopped working and I phoned my mobile provider who…
Android 4.1 Jelly Bean Update for Samsung S3, No Flash
For now the update for Samsung S3 to Jelly Bean, the new version of OS is not available. The Samsung will not confirm the release date. Looking at the past example it may take months, the update for S2 to Android 4.0 released around 6 months later after the release. If you are looking forward to using Android 4.1 Jelly…
Any chance of a good deal on 2nd Orange contract?
I have been an Orange customer for 6 years currently paying them about £55 a month (£35 PCM contract, £12 orange care and £13 additional call charges). I'm about 18 months in to the 24 month term. Anyway I was wondering what the chances were of getting a good deal for a second contract, or would they offer me a bog…
Contract Advice
Hi all, I have found myself in a spot of bother. This week I was unexpectedly laid off from work along with 5 others. This was not our fault, they closed a department. I have 3 contracts with Vodafone with phones for me, my wife and son. The bill is over £100 a month. Until now this has been affordable but I won't be able…
New Vodafone Data Roaming - Rip Off?
New EU regs designed to reduce European roaming charges come into force 1st July. On Vodafone I have been on a package whereby for £10 a month I got up to 25MB (midnight to midnight, UK time) per day - potentially about 1.3p/MB My provider, Vodafone texted me a few days ago about their new roaming price plan, starting…
£710 mobile bill!
Please advise: I'm on holiday in Italy and the hotel has free wifi. My daughter, who has taken ill, was watching a barbie film on YouTube and was connected to the wifi. Unfortunately connection failed and it connected to 3G, I did not know this. Yesterday morning my phone stopped working and I phoned my mobile provider who…
Insurance
So got an iPhone 4s, at the time I took insurance through the network provider, although decided to cancel it in the same month. Approx 5 months later I lost my phone, (I am not cynical enough to say stolen), and of course since I had cancelled the insurance I just got myself a new phone instead. The following month I…

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Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
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Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
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Applied for South West Trains 'boundary fares' compensation? Act now to claim it
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Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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