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Help, stolen phone costs - Feel sick
Hi Was womdering if anyone has some useful advice. my wife lost her mobile phone on Friday. She always looses it and it turns up around the house or in the kids room etc. Back ground info: she had a contract of £5 a month as she is a very light user. she never ever went over this amount for the last 4 or 5 years. The phone…
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Geek Squad Insurance Claim rejected - Help
Hello everyone, I need help BAD. Ok So I have just taken out a 24 month contract with orange, and have been with geek squad for the last 2 years (with my old phone) and now with my new phone. I have Had my HTC sensation for a month, and 2 days ago left it on my car roof and drove on the moterway. Stupid I know, How did I…
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Networks that De-activate for Non-Use?
I need a PAYG network for my back-up phone. I was using Tesco but they de-activated the number for non-use. So, I need someone cheap, who will let you keep you credit for as long as you want. So, which networks are the best for this, and which de-activate or wipe out your credit after a certain time? Is Giff-Gaff my best…
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How long does a Virgin Mobile credit check take?
Hi, I applied online for a pay monthly phone with Virgin Mobile yesterday, and still haven't heard anything. When I applied online, I requested delivery tomorrow so am not sure whether to stay in and wait or not. I tried ringing them, but was holding for so long I gave up! Should I take it that I have failed the check as I…
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ORANGE PHONE INSURANCE - Paying for charges once phone stolen
hi guys my bf had his phone stolen few weeks ago whilst on holiday, and reported it stolen, got crime ref number etc and called orange they barred the phone he has since got his phone bill and the thieving bar stewards were "roaming" on his phone for an hour, costing him £35. Orange are saying that he is liable for the…
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Vodafone unlimited texts
Hey all, I have a pay monthly contract with Vodafone and I thought I had unlimited texts with my contract. I went onto the Upgrade page on My Account and according to that my contract has 3000 texts. I'm a bit confused over this, so would appreciate some help. Do I have unlimited texts or not? I'm not a 'textaholic', and…
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Carphone Warehouse Contract Issue
Hi, I am having a problem with Carphone Warehouse and the fact they renewed my phone contract, even though I asked them to cancel it (twice) and they are refusing to give me back the money taken through direct debit. Does anyone know where I can go to for help/advice? Thank you.
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mobiles.co.uk - a new cashback twist..?
I know that many MSE members use mobiles.co.uk and have mainly had success in their cashback claims. However it appears to me that mobiles.co.uk have very recently changed the way they calculate which bill is required for 6month, 12 month, 18month submission of phone bill to get cashback. Sadly I cannot post links as I am…
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Orange upgrade issues
Hi all, Looking for some advice with my current Orange contract. I upgraded back at the end of May to the Atirx which came with the free Work and Play kit (about 140gbp worth of equipment) over 3 months on and I haven't received the kit despite countless phone calls and told each time to expect it within 10 working days. I…
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3 account hacked
Hi, Last week I received a text from 3 saying my number had been changed to ****** out of nowhere! I tried calling my original number and it is unobtainable ,so obviously I called 3 to ask what on earth was going on!? They told me that they had received a call from me (which they hadn't!)requesting a change of number.They…
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Free Texts Article
This thread is specifically to discuss the content of the Free Texts article This is a new thread for this article - read the old Free Texts article thread here. To discuss or ask a question about this article: click reply
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02 or 3
I have been accepted for a contract for both of these companies. 3 on one month only and simplicity 12 month for 02 and I cant decide which company to stay with. I know with how bad my credit is your lucky to be accepted for 02 and the signal rocks where I live, but with 3 you can cancel it in a month if you dont want to…
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T-Mobile 50% offer due to end - Anyone been offered a new deal
I went on the £7.50 T-Mobile deal last year Normally £15.00 for 500 mins, 600 sms, free internet and either free calls to landlines or T-Mobile. This morning I've had a call from T-Mobile asking me if I want to upgrade - seems there's no continuation of this offer and I was offered 300mins / 300sms and bolt on internet for…
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Detrimental Contract changes - can I void?
Currently on a contract which ends in January. Had been looking around because my phone is struggling with battery life (it predates the contract) but in order to change would have to pay off the balance of the contract. Fair enough. Yesterday I get a text from the network saying that they are turning off paper billing…
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most calls going to voicemail
Hi all Been having problems with Orange mobile. My wife and myself both have the same handset, htc desire hd, and both are having the same problems. 1, alot of calls going straight to voicemail 2, phones freezing 3, dropping calls 4, calls nots connecting even though there is signal. Im self employed and have stated this…
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T mobile 6 months free internet
Hi does anyone know if the 6 months free internet with some of T Mobiles PAYG phones needs to be activated straight away or can it be started in a few months? Thanks
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Smartphone abroad - how i beat data roaming charges and still stayed online :)
Theres loads of negative posts on here regarding data roaming charges and how people have returned from their holidays with huge bills for data roaming, so i though i would share my rather more positive recent experiences. First of all my phone ( Motorola defy ) is unlocked - meaning that i can put ( almost ) any sim from…
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Can I return a mobile phone?
Just got a new phone today. Had to register it before I could try out the features (sim card etc) It is a phone created with using the internet in mind and I've found that the internet is incredibly slow (wap pages are taking nearly 3mins to load and even then half of the pictures are not showing, still loading!) In short,…
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3 contract soon to finish ;))
hello, I wondered if anyone had an idea of how much Three are likely to charge me to to unlock my phone at the end of my contract. Contract ends at the beginning of October and I have had it after three years with them; rubbish technical support and paying too much so think I will go on PAYG for awhile. Not sure who to go…
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Samsung Galaxy Apollo
I have a Samsung Galaxy Apollo, and want to recycle it. Can anyone tell me what the difference is between the Samsung Galaxy Apollo and the Samsung Galaxy 3?