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New home cheapest energy with British Gas
Hi everyone. Sorry if I'm sounding daft on this one. I move into a new build shared ownership next week and the utilities are with British gas. I'm happy about that as I would choose to go with them anyway. My question is.. with me starting afresh with them, how do I get onto the cheapest tariff? Do I just ask for this…
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metric gas meter being billed as imperial
My gas meter is metric, but every time I change supplier they always bill reading as imperial, always takes months to persuade them, with hours of explanations, photos of meter, etc. etc. Is there a central meter register that can be amended? How can I ensure a new supplier knows meter is metric?
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Open Fire Query
We have an open fire we burn coal and logs on. Recently the rendering in the surround has started cracking and crumbling. We’ve had someone out twice to re-render it but the same keeps happening. Any advice on a stronger materiel to use and if the fire is safe to use as it currently is?
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Possible electricity meter error.
We live in a 3 bed detached house, use electric for all things except heating, all lights are LED and only 2 people in the house. Our meter readings over the past 12 months show an average monthly usage of 600 Kwh. This is fairly constant average from January 2020 to sept 2020 when it started to rise each month. My latest…
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SSE thtc
I’m on this tariff but was told to keep my Emerson heater on all the time but I only use two sink fulls of hot water a day,feel I’m just wasting money got my 12week bill and it’s just shy of £900 couldn’t believe that. there is a switch by the tank upstairs but also a circuit breaker labelled water heater,do I just turn…
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Oil fuel
Recently moved have oil fuel don't know how much to order as outside tank no gauge to see how much oil is in tank I've ordered 500 ltrs with boiler juice £222 info. Please how to gauge oil in tank n do i need to service boiler annually and would I need a plumber or electrician? My 1st question oap
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Moving into a new home - housing association
Good afternoon. I've just moved into a new build property owned by housing association. They gave me phone number to eon and meter reading to phone them and sort out the bill for me as a tenant. When I ring them I will be most likely put into standard, most expensive tariff. Should I instead go through Cheap energy club or…
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Keep solid fuel CH or replace with electric?
We live in a rural semi. We currently have solid fuel heating, using a multi-fuel stove. We have looked at all the alternatives. The only other option is an electric wet system. We can’t have any other option due to external space and construction. We have insulated as much as possible. Solid fuel = messy, requires filling…
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Heat pump to replace Economy 7?
Hi All I am looking for some advice, if you can help. My mother currently has Economy 7 storage heating in her home (she has under floor heating in the kitchen), which is both expensive and inefficient in heating her home and we are looking at an alternative heating system. There is no gas supply on the estate, so a boiler…
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Eco 3 grant - new boiler scheme
I couldn’t figure where to put this and it’s been a LONG time since I’ve posted (if ever) so I’ve been told by a chap who does the green homes grant that we are also eligible for a free boiler - through Eco 3 - thing is, they are applying on my behalf so want my DOB, I can’t figure if this is normal or not? An installer…
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Oil filled radiators
I own a one bed flat and I'm thinking of replacing the two wall mounted panel heaters (both Stiebel Eltron CNS 200s) that we have in the lounge and bedroom respectively with wall mounted oil filled electric radiators with thermostats so that they kick in when the temperature gets below a certain levek. Is this my best…
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Neighbours heating puts out massive amounts of steam and smoke.
Hi. house 3 doors away from me got rid of there old oil fired boiler and tank etc, and had what I assume is a heat pump installed. I have to say, what they actually do doesn't really bother me, as I say they are not my direct neighbours. but I've just walked along past there house to the post box , and the amount of steam…
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Air source/Heat Pump operation help
Air-source hot water system!! Can anyone help me tweak the settings to ensure it’s running as efficiently as possible, and answer a couple of questions? Its an air-source system; so a big tank under the stairs, big square box on the roof with a fan (like air-con) and we’re electric only - no gas here. We rent, and the…
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Are Avro Energy Mis-Selling?
My energy plan was due to end in January. Prior to this in December Avro emailed me with a renewal quote which was reducing my bills from £122 per month to £77...using the last years consumption figures I checked the energy club and it looked like they were on par with what was out there so decided to stay and accept. £77…
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Single person, 2 bed bungalow - size of LPG tank?
Hello, Is there anyone out there who could give me an idea as to what LPG tank capacity would be recommended for a person living alone in an off-grid 2 bed bungalow? Or could point me in the direction of relevant websites? I'm used to mains gas so this is all new to me. According to my last dual fuel statement, I used…
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Cost of Central Heating
Hi all, We've recently moved into our first home. It's a 1955 2-bed semi-detached bungalow, with cavity wall insulation, fibreglass loft insulation (between roof joists), and polystyrene board roof insulation (between roof rafters). We have a Potterton Profile 40e conventional boiler. I think it was installed around 25…
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Best alternative to gas central heating in 3 storey house with an old boiler and microbore pipes
So, the boiler is very old and will likely need replacing soon. Bearing in mind, the new regulations against gas boilers - I am investigating my options. I am not sure that a heat pump would work in my property as I have microbore pipes (extra small pipes) that tend to clog easily. Ideally, I would like to bypass the…
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Old storage heaters again
After a frustrating search in the web and calls to Dimplex sellers/customer services/technical department I was unable to determine the wattage of a 12-15 year old storage heater without knowing the model, which, I was told can only be found "by opening it" (!!!!). The beast measures 78.5cm x 69cm from the floor and in a…
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They put too much oil in the tank
I recently ordered 500ltr of home heating oil via boiler juice. The oil company allocated delivered on time. A couple of days later they called me and said they'd delivered 700ltrs ( 200 more by mistake). I cannot visually confirm this and there's no paperwork. They are hastling me for payment and say they'll send proof…
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Heating system and control
Hi all, I recently purchased a new house and just trying to sort everything out as you do, I was hoping someone on here could help out as the heating control is well, outdated to say the least, i have added a picture so you all can see, I've tried searching for this control unit but haven't found anything close, im wanting…