metric gas meter being billed as imperial

bluegrasscamel

My gas meter is metric, but every time I change supplier they always bill reading as imperial, always takes months to persuade them, with hours of explanations, photos of meter, etc. etc. Is there a central meter register that can be amended? How can I ensure a new supplier knows meter is metric?

Gerry1

Welcome to the forum.

Unfortunately it's the wrong one unless you're referring to LPG.

Try re-posting in Energy.

Hasbeen

As above if you click on the large Black Energy label.

dunstonh

You have posted in the LPG, Heating Oil, Solid and Other fuels.   The large black Energy label looks like the above when looking from the forum list.
A common mistake and we have asked the board many many times to make it clearer but they ignore us.

jefaz07

bluegrasscamel said:

My gas meter is metric, but every time I change supplier they always bill reading as imperial, always takes months to persuade them, with hours of explanations, photos of meter, etc. etc. Is there a central meter register that can be amended? How can I ensure a new supplier knows meter is metric?

The central register of meters is called Xoserve 

bluegrasscamel

Thank you very much to all my respondents, learning process!