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Flight delay compensation

Archives for March 2022

British Airways v Expedia Cancelled Flight
I hope you seasoned travellers can help. I booked an holiday to Egypt with Expedia. They offer flights with different airlines and various hotels and we selected a package made up of BA flights and a local hotel. We were due to fly from Manchester to London Heathrow and then change to a flight direct to Cairo. This is a…
Not delay but cancelled flights have led to returning to different airport
We are flying to Malta on Sunday. We were flying to and from LGW with Air Malta. A couple of weeks ago we had an email to say that we were now returning to LHR as Air Malta have cancelled our return flight to LGW. I complained using article 8 (rerouting) from the EU regs and after initially being told we were not entitled…
Package Holiday Flight Delay
Hi everyone, I have experienced a long delay on a flight as part of a cruise package with P&O, booked through a travel agent. The flight was a TUI charter booked by P&O just for their customers. Who should I pursue for flight delay compensation? The travel agent who I paid my money to, P&O who I had a package holiday…
Have I left it too late to claim
Hiya we booked a holiday in 2020 with Thomas Cook. We were at the airport we did not know what was going on when are departure time come and went. No body told us anything. We later learned they had gone bust. We should of been in turkey just after 1am the next day. But we had to drag out cases across a cobbled carpark…
Compensation for a cancelled flight that's 3 months away?
Hi there, I’m new to the forum so please go easy! Theres probably someone else who’s asked a similar question to this so if someone could point me in the direction of some similar answers that would also be very helpful. I booked a KLM flight through KLM from Southampton to Amsterdam in Mid June at 9am and have recently…
British Airways - Is This Acceptable?
I went to Cyprus in September 2021 with BA, and when booking through On The Beach in March 2021, there were 2 flights showing on the departure and arrival dates I was looking at. Departing, there was an early morning flight and a mid-morning flight. The mid-morning flight was preferable for travelling with a child and an…
Contact details for TUI flight delays
Hi Would anyone have contact details for TUI flight delay claims - I have filled in online form but keep getting the “flight does not exist” reply .. it did as per booking info Telephone number or email would be great Thanks
Dont be tempted to find an alternative flight unless youre prepared to waive your full refund
Just been through a long process of trying to get a full refund out of BA after they cancelled my flight back in 2020. As the flight was 'key' to getting me and my family down to London to start a package holiday (ie just connecting flight), I was desparate to try and find an alternative flight and the one BA suggested…
Air Austria woes
HI We booked with Air Austria to fly on the 18th Feb from Heathrow to Bangkok, via Vienna. We left Heathrow at bit late (Storm Eunice) and instead of arriving in Vienna at 22.55 we got in at 23.42. Our Air Austria connecting flight was due to leave at 23.20 and I have checked the times, and it did not leave till 23.35. So…
Non-EU Missed Connecting Flight Complaint/ Compensation?
Hi everyone it's my first time posting and here are the details of my question I recently had a flight booked with Qatar from Cape Town to Manchester via Doha. The first leg of the journey (Cape Town to Doha) was delayed approx 2.5 hours on the tarmac due to an electrical fault. This resulted in me missing my onwards…
Cancelled and delayed
Hi, we had 2 flights cancelled by jet2 then a third delayed. They did pay for accommodation etc but my partner is self employed. Can he claim loss of earnings for the 2 days where we didn’t get back? thanks
5 hour delay due to "circumstances outside of airline's control" = no compensation?
Sorry to post if this has been asked before, I expect it has but could not see exactly where. Recently my family flew to Spain. Our flight was delayed by just under 5 hours. Instead of arriving at 8pm, we arrived at 1am. We had booked a hire car to get us to our destination about 50 miles up the coast, but the office had…
Admiral Travel Claim taking over 2 months
Hello, not sure if anyone has experienced this. But I purchased an annual travel Insurance policy with Admiral on the 1st week of January 2022. I travelled and had to make a claim for a missed flight which was submitted and confirmed as received in the last week of January 2022. It's been just shy of 2 months now. I…
Emirates claim tricky circumstance for cancellation am i covered?
My flight was cancelled due to a baggage handler being killed on the ground. Emirates say it was out of their control but i have been sent an internal memo sent to heathrow staff which admits the staff member was asked to help due to being short staffed and wasn't qualified or been trained to be doing the job
British Airways Voucher issue
I had two vouchers from BA to use , due to a return flight being cancelled as a result of Covid . In January 2022 I contacted BA and booked another return flight and got a really good price as it was booked in the sale period. They said that i would receive an email confirmation, when the back office matched my vouchers to…
Easyjet flight cancelled day after Storm Eunice
Hi We had a flight cancelled on Sat 19th Feb. Easyjet have refused my claim for compensation due to bad weather, however our flight was the day after Storm Eunice, and weather was absolutely fine. I realise it might have been a knock on effect, but other flights went to/from our departure and arrival airports. Can I…

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Flight delay compensation

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