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Flight delay compensation
Archives for May 2020
Discussion List
Move Your Cancelled Ryanair Flight For Free - No Charge For Increases in Fare Price
I have had an email from Ryanair inviting me to move my cancelled flights for free - no charges, nothing extra to pay for an increase in fare.I followed the steps to move my flight but none of my 4 cancelled flights were showing in "My Trips" on the ryanair websitet. I connected to a service agent for help but I was told I…
EasyJet Compensation Rejection Advice
Hi all, hope you can help. Last summer my gf and I were on an EasyJet flight from Gatwick to Varna, Bulgaria. The flight was scheduled to depart at 06.15. Everyone was on the plane but we were told that we could not leave as we'd missed out slot with the control tower... I'm certain it was gone 10.00 when we finally left…
Ryanair won’t reply
We intended to have a 10 day holiday in Oporto and Lisbon in May. Ryanair sent a email cancelling our flight to Oporto. Our accommodation in Portugal was also cancelled. Ryanair then told us that our flight back from Lisbon was going ahead with a time change. I have contacted Ryanair via their website stating that as…
Package Travel Regulations and Refund Credit Notes
Hello. Has the "Package Travel Regulations" refund for a cancelled holiday been changed from 14 days to another amount in the United Kingdom ? Has ATOL now started to guarantee "refund credit notes" from Travel Agents. Many thanks for looking.
Iberia Compensation Issues
Hi First time poster. I had a long delay on a flight booked via BA earlier this year to Gran Canaria from London (Iberia airlines was the carrier). Long story short the delay was more than 10 hours. I appealed through the CAA who were successful and Iberia agreed to compensate 400 euros per passenger. I have not received…
Ryan Air for August I'm sure there are thousands of us !
Not quite sure what to do, have my family booked on flights for 29/07 for our 2 week holiday in Lanzarote, unlikely this is going to happen! When do i request a refund? that's also not likely to be easy thanks to Ryan Air by the sounds of it, It's a lot of money and i could do with it sooner rather than later. My booking…
Refund from Ryanair
Flew from Stanstead to Memmingem 10/2/20 couldn't land at airport had 3 aborted landings flew onto new airport still couldn't land 2 aborted landings so flew onto Milan Italy when arrived all passengers told to wait in arrivals this we did for 3 hours no Ryanair staff around eventually told we were going back to Memmingem…
Ryanair MCOL Money Claim
Hello like most people I have consistently told to accept voucher or wait an indefinite period up to 1 year to receive a refund. I have screen shots from numerous chats. I have started a charge back but though that I would also try a MCOL Money Claim. They have acknowledged the claim and dispute it in its entirity. I have…
British Airways repatriation policy lottery left a sour taste while abroad for 57 days due to Covid
I'm unhappy with British Airways. It's an airline I like, but I'm disappointed in it. Why? Well, it's clear massive disruption due to Covid-19 is not BA's fault and it's going through its own major financial problems, but its policies left me and my wife in a bit of pickle (a very small pickle in the bigger scheme of…
Tui admits flight delay compensation but cheque has never arrived, what can I do next?
I had a flight delay of ~16 hours with Tui on a flight departing the 16th Feb 2020, I put in an online claim the following day and I recieved an email on the 19th Feb confirming that as per EU regulations I was entitled to £504 compensation and that a cheque would follow within 14 days. However it never arrived, I have…
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MSE News
Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
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