We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Move Your Cancelled Ryanair Flight For Free - No Charge For Increases in Fare Price

Options
I have had an email from Ryanair inviting me to move my cancelled flights for free - no charges, nothing extra to pay for an increase in fare.
I followed the steps to move my flight but none of my 4 cancelled flights were showing in "My Trips" on the ryanair websitet.  I connected to a service agent for help but I was told I couldn't move my flight for free because all of my 4 flights had been the subject of refund claim and "Vouchers" had been issued - I agreed that I had initially claimed a "cash" refund after getting the flight cancelled emails but had NOT clicked to accept any of the vouchers subsequently sent to me in lieu of a cash refund. I pointed out the emails offering the free move were sent after I had been invited to accept a refund voucher and asked the agent to reinstate my cancelled flights in "My Trips" so that I coudl move them for free..... Well I got nowhere and the upshot is use your vouchers and pay any difference in price or wait for cash - this is yet more poor customer service and given the invite to move my flight that I was prepared to accept a bit bizarre....

Has anyone else had this or been successful in moving their flights for free with no fare increase to pay ????
Here is the email

Comments

  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I have 2 ryanir flights which were cancelled so applied for the refund with the blatant refund in 20 days lie (printed copy)  Subsequently I have received the same email offering a free, no extra cost change or a voucher for the refund.
    Confusing. And no doubt one of Mr 2 Faced O'Leary's ploys.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.