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where do I go from here
Claimed compensation for our family of 3 from Aegean Airways back in September 2013 with no success so involved CAA, I have just heard back from them to say they cannot get any response from Aegean but think we have a good case, where do I go from here, do I go back to the Airline
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Does flight compensation cover flights with changeover flights
we recently flew from Manchester u.k. to Buffalo, New York with a plane change at Washington. When we got to Washington our next flight was delayed twice then cancelled, we could not get on another flight that day with them but were offered a flight from a nearby airport on another airline which we took. The total delay…
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Heard of Zleeping Hotels to New York
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Broken Luggage Compensation
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TCX 927 29th of June 2013 Sanford Orlando to Glasgow 27 hour delay
Was anyone on this flight and delayed 27 hours and thomas cook not paying out
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US internal flight cancelled, my options?
I booked a return flight from Las Vegas to Heathrow last week, via an online travel agent. Due to the cost of flying direct we choose to fly from LV to LA, then from LA to Heathrow, with a 2.5 hour layover. Flights were confirmed and tickets received. A week later the flight from Las Vegas to Los Angeles has been…
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Delayed US connecting flight
Please delete - moved to relevant thread.
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EasyJet changed my flight - had to pay fee to re-scheduled it back - HELP !
In February I booked a flight form London to Brussels and return. Two days ago I received an e-mail saying that my flight time was changed because they are making a small number of changes to our timetables and if I'm not happy with those changes I will be able to rebook your flight using the services in manage bookings at…
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Norwegian - change to both flights!
I have recently booked flights with Norwegian air flying out of Gatwick to Santorini. They have just changed both my outward flight and return flight putting them both back 2 and a quarter hours to much more unsociable hours. The return flight doesn't arrive to Gatwick until gone 2am (not great when travelling with a 6…
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Person with reduced mobility delay
Last year I had booked Person with Reduced Mobility (PRM) assistance, due to a broken foot (I was still in a cast and using crutches), for our holiday to Lanzarote directly with the airline (Monarch). My mobility was wheelchair with assistance to the plane. On the return journey the airport PRM staff left me holding area…
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Flight redirect
Hello, Quick background on the situation. We're due to fly to Lodz airport (Poland) in May 2014 unfortunately the airport has decided to shut down for the week we fly out there. They've done this for repairs etc. Now I'm flying there with Ryan air, they have redirected us to Warsaw which isn't close and is further away. I…
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flight from London has been changed to being from Amsterdam! HELP!!
Hi, We are due to fly to Bali for our honeymoon in July from Gatwick in London through Garuda Indonesia. We have had an email today saying that the travel route has changed and that we are now flying from Amsterdam instead, as Gardua don't yet offer flights direct from the UK. Where do we stand with this? Surely a travel…
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Flight Delay Compensation THOMSON refused due to a previous flights delay
Hi All New to this so hoping it will help! Last August 2013, our flight was delayed over 3 hours and I decided to use the form on MSE and claim for the compensation. I've just received a refusal letter from THOMSON which states that having checked their internal records (which are therefore not public so I can't check) we…
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Easyjet - the only flight not to land 8 Mar 14
I would be grateful for any advice on this as it doesn't seem to fit neatly into anything I've read although it does seem to meet Note 10 of the NEB guidelines... Our flight from Reykjavik on Sat 8 Mar 14 was scheduled to leave at 16.15. This was dependent upon the arrival of the Manchester flight at 15.35. This plane…
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Extraordinary Circumstances?????? Can I still claim?
Our family, 2 parents and 3 teenagers - 18, 16 & 15 flew to St Lucia in 2008. We were delayed 24 hours by Virgin Atlantic. It was a late December flight and the reason we are being given are that: 'there was an accident on the ground involving the company's high lift. One of the aircraft doors was damaged and so a full…
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Valid Claim If Later Connecting Flight Wasn't Taken?
Hi All, I was hoping to get some advice on my claim, given I can't find this particular scenario in any articles. Last August my partner and I had tickets to fly from London Heathrow to Granada via Madrid - Heathrow to Madrid with BA, Madrid to Granada with Iberia (one booking). The flight from Heathrow was delayed by 100…
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Thomas cook delay - First response received
Hi, I was looking for some advice. I was recently delayed on a flight from Geneva to Gatwick for 10hrs due to technical issues with the Thomas Cook aircraft. I sent them a letter using the template from this site asking for compensation. I have just received a response stating that they will not be paying out and was…
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How to receive the payment?
My flight delay claim has been accepted but the (small) airline (based outside the UK) wants me to give them bank details and more etc on a Word attachment they have sent. I have shown this to my bank who has advised me not use it. I requested a cheque but they say they will pay only via bank transfer. The tickets were…
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Problems with a non-EU Airline
Hi - I'm new to this forum but wondered if anyone can share some light on this issue. I was on a flight from london to Melbourne (via Singapore) on Singapore airlines. We left only 55 minutes late but once in the air we experienced technical problems and were diverted to Dubai. We spent around 3 hours on the tarmac before…
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Someone else paid for flight
It may sound like an obvious question but can somebody clarify who is entitled to the compensation (for delayed flight) if someone else paid for the flight? - Is it the fee payer or is it the passenger?
