-
Tenerife Flight
Received a letter from Monarch rejecting my compensation claim, have all the information to send off the the CAA equivalent in Tenerife/Spain but i cant find any contact details. If anyone has these details i would be grateful for them. Thank you :)
-
Flight dely compensation
Put a claim into Thomson holidays about a 10hr dely on a flight to Cuba just had a rejection saying I am out of time we went in January 2011 they say because it is over 2 years ago I cannot claim? They say there was a ruling in the suprem court to say only claims of 2 years will be aloud is this right?
-
thomson delayed flight
Wrote to Thomsons about delayed flight.usual response of too long ago and cannot claim because a technical fault.sent all info down to CAA and after months of waiting the CAA had sent it back to Thomson for re investigation.have received letter back from Thomson to.day saying closing case.incident happened Feb…
-
RBS Royalties v Thomsons
Hi Guys. I tried to claim back money for my late flight from Kos in 2011, which was booked through RBS Royalties, but the airline and operator was Thomson Holidays. As I booked through RBS Royalties, I put in a claim through them. However, they passed the complaint onto Thomson’s on my behalf. Thomson’s, subsequently…
-
Flight Cancellation - Air Egypt
Hi everyone, This is my first time posting, so please excuse any lapse of forum ettiqute on my part. So...Myself and my then fiance flew to Ghana via Cairo on Air Egypt in December 2012 (to go and get married). But when we got to the airport (Heathrow) we were told this flight did not exist, and had been cancelled months…
-
flight delay checker
hi im looking to check a flight from rhodes on 10 aug 2011 , flight no vkh883 the link doesnt seem to even show my flight , is there elsewhere i can check or am i lost in the bermuda triangle any help would be great x
-
Ryan Air dumping my poor old mum in Stansted at 2am :(
My 85 year old mum flew Cork to Stansted last weekend. The flight was meant to arrive at 10pm, but was delayed (they say by poor weather in Stansted, but everything else was landing ok??). It arrived 3 hours 50 minutes late. My understanding is that this means she isn't entitled to EU compensation, but I'm wondering if…
-
Flight Starting in Bangkok
I recently flew back from Bangkok on KLM/Air France. The flight was in 2 stages, Bangkok - Amsterdam and Amsterdam - Manchester. The 1st stage flight was delayed leaving Bangkok and as a result we arrived about 35-40 mins late into Amsterdam. I'm a regular long haul traveller and know that its fairly easy for the time to…
-
Easyjet saying that I didn't take a flight therefore compensation not payable?
deleted and moved, sorry
-
flight delays reply from thompsons
Hi i recently submitted a claims letter to Thompson holidays regarding a flight me and my wife was delayed on from the Dominican Republic flying bak into Manchester in Feb 2011, where we delayed 4.40 hours after our arrival time in Manchester. i sent off all information relating to my claim i.e. flight stats,date ticket…
-
Flight Delay Excel Airways
Please help. I travelled to Kos back in 2005 & wrote to the airways concerned at the time after 24 he delays both outbound & inbound. They have since ceased trading in 2008 so I wrote to ATOL. They have informed me that I cannot make a claim as the airline no longer exists? Is this correct? I am confused. Is there an…
-
Brussels Airlines - Many Thanks to the forum!!
Hi, just wanted to say thanks to the forum. I used the template letter to claim for a delay of 12 hours to my flight from Birmingham to Brussels last June. I had to wait 6 weeks for the response but it was positive. They offered the full €250 :beer: The flight was operated by one of their partners, Austrian Air so using…
-
Right to arrange alternative transport?
Hello, returning from Germany last Friday - flight was one of the emergencies which were unable to land at Heathrow. After two terrifying aborted landings, flight returned to Hamburg. German Wings arranged hotel accommodation and offered a flight at 7.30am Saturday. However, after the terrifying flight experience and the…
-
Anyone used Sky Mediator?
Hello. I made a claim with sky mediator on 3/5/13 regarding a monarch flight. They refused to pay them so they took them to court so i have been informed. The problem is, the last i heard from sky mediator was on 16/8/13 with the following message:- Dear Sir or Madam, Unfortunately, we have not been able to reach a…
-
Travel compensation ref.Jet2. Court proceedings?
Our flight with JET2.com from Alicante to Leeds Bradford airport was delayed for 10 hours in Alicante on 24th June 2010. I have been writing to Jet2 since 19.2.13 and also written to the CAA in London and the AESA in Spain. Both of whom replied and the latter informed us that we SHOULD receive compensation. However ,after…
-
Success on tcx 1373 4/7/13 kos-gatwick
Here is final email received. We got £334.82 each 'Further to our telephone conversation last week, I have now had a response from the investigations team As I have now been notified that there were operational issues which arose that also contributed to the delay on day of your flight, my instructions are to compensate…
-
Flight Compensation - SUCCESS
Hi, I started my attempt to claim compensation for 2 flights with Thomas Cook last August. Initially Thomas Cook said "sorry due to extraordinary reasons your claim is rejected" I asked and asked for a specific "Extraordinary" reason, but nothing. I wrote to the CAA, but still nothing. So I wrote to Thomas Cooks CEO and…
-
FAQs to Flight Delay Compensation queries - please read before posting
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
-
Collated stickies
Whilst the forum clearly needs tidying up - thanks to heather w for attempting a start on this - I'm not sure that the FAQ's should be hidden away in a sticky within a sticky as such? The thread that has over 600,000 views is the one to tuck away, surely? That's the main one where people post new questions that aren't…
-
Flight Delay Compensation Important Info
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread Offiicial MSE fully researched Guides: Flight Delays Flight News On the Forum: FAQ's to flight delay compensation queries Please post in the correct airline specific thread Compensation for delayed flights Discussion…