Tenerife Flight

vicksmiler

Received a letter from Monarch rejecting my compensation claim, have all the information to send off the the CAA equivalent in Tenerife/Spain but i cant find any contact details. If anyone has these details i would be grateful for them. Thank you

Caz3121

try reading and posting on the Monarch thread

razorsedge

1. Please post on the dedicated Monarch thread and have a good read of the posts there, especially the FAQ's in post #4 (assuming, of course, that you have not done that already).

2. Contacting AESA will very likely not help you in your compensation claim. Monarch will ignore them. Any findings they eventually give you (after many months) may or may not be in your favour but will be ignored by Monarch and are very likely to be ignored by a UK court.

3. Use the forum search facility to see what other people have said about the AESA and how much more useful or not they are than the much maligned UK version, the CAA.
http://forums.moneysavingexpert.com/search.php?searchid=152912612

4. After all that, and in the interests of being 'helpful' by actually answering your question (although I don't believe contacting AESA will be helpful) the contact details for them are found on this PDF web document (I found that quite quickly by using Google, but other search engines are available):
http://ec.europa.eu/transport/themes/passengers/air/doc/2004_261_national_enforcement_bodies.pdf

vicksmiler

I just wanted an address thats why i quickly asked. Sorry to be such a pain!! Yes i have found an address but its on a spanish website, and as i dont speak fluent spanish thought i would ask on here!