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Court Success Judgement against Small Planet Airlines
Just a quick post regarding Small Planet Airlines. I booked a 7 day holiday via Olympic in September 2012 for my wife and I and suffered a 17 hour delay going out on a Small Planet Airline plane due to technical problems. Because of the well documented claim procedure I wrote to Small Planet who have an office at The…
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What are my chances for flight compensation?
Hi All :) I am new to this site and this is my first post. On sat 14th September we were meant to fly from Birmingham to Fuerterventura with Monarch at 3.45pm however we were delayed until 9pm and when were approaching fueterventura airport the pilot came on and announced that the futerventura airport was shut and they had…
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First Class...
Can anyone tell me when offered flight delay compensation would it be the same amount of compensation regardless as to what class you were travelling in.?.
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36 hour delay in the USA
During the summer of 2010, along with 2 other family members, I experienced a 36 hour delay due to a technical fault with Virgin Atlantic. Minutes before we were supposed to be called for boarding we were told there was a delay only to be later told there was a technical fault and we'd have to be put up in a hotel while…
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flight delay compensation
Hi I have requested compensation from airline using money savings experts letter templates requesting the full amount of 400 euros per person compensation , I have received a cheque through the post today but it is not for the full amount. It is for less than half the money for what we should be entitled to according to…
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BA downgrade
Slightly off topic but anyhows: my wife was joining me in Bangkok from London. I booked her a Premier Economy ticket (not very MSE but I thought I treat her). As home computer printer not working she did not bother checking in online. At check in all seemed ok. She was puzzled about her seat number (23) and asked if this…
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maximum time 6 yrs to claim?
easyjet and the caa have refused my claim as its over 6yrs, my delayed flight was feb 2007, 6yr 8mths ago,does the new ruling not allow claims back to 2005??
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Departure airport changed on the day plus delay
My partner and I booked our holiday this year with Olympic...yes I know, huge mistake...we should have reviewed them first! I have since learnt of their appalling reputation. The issues below are captions from a complaint letter i sent to them in August: Change of flight times within 1 week of departure A slip of paper was…
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Had an email from BA is it real??
Hello, Im looking for some reassurance, I send the template letter off a few weeks ago to ebay regarding compensation for a flight that was delayed last year and today I have received an email from BA saying that I am due compensation but it is asking for my bank details and i'm obviously a little wary. Cant speak to BA…
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Jet Airways Connection Flight Delayed in Delhi - Amritsar
Left LHR to travel to Amritsar via Delhi - flight connection was delayed by 5 hours. No food or explaination given, weather was fine. I wrote to Jet Airways they advised no compensation as the flight was in India and local rules apply?? however I booked it on 1 e-ticket from the UK return. Wrote to CAA has long delays and…
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Onur Air
I had a delay of over 10 hours on an Onur Air flight in 2010 Manchester to Bodrum. Is it worth me trying for compensation with it being a Turkish Airline? thanks
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Thomas Cook delay compensation
Hi I am a first time user. After some emails backwards and forwards with Thomas Cook I have today received an acknowledgment re Regulations etc and they have offered compensation £342 x 2 for delayed flight but only in the form of a voucher off my next holiday booked with Thomas Cook. I obviously wanted my money back can I…
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PLS advice. Can't find how long my flight was delayed for?
Hello, We flew with Monarch Airlines (MON5214) from Gatwick to Hurghada, Egypt on the 2nd Sept 2011. We were delayed for approximately 4hrs. I had all the info written down but, unfortunately, I had my Filofax stolen along with all the info! I have checked the website MSE suggested but was met with a message that the…
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Thomas Cook Extraordinary Circumstances
I know that there is a Thomas Cook thread. However I think that it would be useful to have a separate extraordinary circumstances thread. They use this excuse all the time. I am due to go to court on 31/10/13. I think it would be useful to have this thread to see if the circumstances are indeed extraordinary. Please list…
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Have no documents can I claim
Only have a line on bank statement No boarding cards etc, flew cause of mothers death Flight delayed 4 hrs can I still claim against airmalta tge carrier
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Who legally owns compensation?
I've just had a delayed flight due to overbooking & have been given a hotel for the night & a Visa Electron card with £504 GBP. I assume this is BA's 'compensation' payment made up front. Wonderful... But I'm on a business flight purchased by a client of the company I work for. Who owns the compensation? Can I keep it &…
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Virgin atlantic just paid out with no problems
Big Thank you to Martin and the team.To be honest I was not going to bother claiming for mine and my husbands flight delay because 1. I am the most unluckiest person you will ever meet. 2. Could not remember the actual dates of travel.Anyway thanks to flightstats I found all the relevant details and submitted my claim to…
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Expedia
I bought my BA flight ticket back in January for the flight that was in July. It was flight only, for me and my family, return ticket. When we went to airport to check in, we were told that out plain has gone 2 hours ago from the different terminal. BA claims that they have informed the Expedia ( I bought ticket from…
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How to get reimbursed for refreshments for delayed flight?
I was on an internal uk flybe flight whose departure (as shown on the departure screen) kept being delayed by extra 20, then extra 30 minutes etc and when it got to show 2 hours delay we bought drinks and sandwiches. There was no information provided as to what was going on and noone to ask and eventually it left at what…
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How long does it take to get a reply from the CAA
I sent them a letter regarding a claim against TUI (delay on flight back from Bodrum Turkey over 3 hours in Sept 2009) but that was in April. I have had an acknowledgement but cannot get more that the standard we are looking into a lot of cases but our reply would be slower than we would like. I realise it will be instant…