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How long does it take to get a reply from the CAA

I sent them a letter regarding a claim against TUI (delay on flight back from Bodrum Turkey over 3 hours in Sept 2009) but that was in April. I have had an acknowledgement but cannot get more that the standard we are looking into a lot of cases but our reply would be slower than we would like. I realise it will be instant but nearly 6 months is a very long time:(

Comments

  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forget it. You wasted a stamp. CAA in 99% of cases will do nothing.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
  • RDS
    RDS Posts: 9 Forumite
    I did think as much in which case I will try MCOL.

    Only trouble is on MCOL it says "full name (including title) of the person(s) you wish to make a claim against" would this be the Company Secretary which is who I wrote to last for Thomson Airways (all so confusing and scary)
  • CobyBenson
    CobyBenson Posts: 188 Forumite
    Sixth Anniversary Combo Breaker
    You need to issue against the limited company, Thomson Airways Limited at this address:-
    TUI TRAVEL HOUSE
    CRAWLEY BUSINESS QUARTER
    FLEMING WAY CRAWLEY
    WEST SUSSEX
    RH10 9QL
  • grazzzz
    grazzzz Posts: 213 Forumite
    Ninth Anniversary Combo Breaker
    RDS wrote: »
    I sent them a letter regarding a claim against TUI (delay on flight back from Bodrum Turkey over 3 hours in Sept 2009) but that was in April. I have had an acknowledgement but cannot get more that the standard we are looking into a lot of cases but our reply would be slower than we would like. I realise it will be instant but nearly 6 months is a very long time:(

    Next month will be a year for me I am in court in a few weeks time .
    Really don't waste your time
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