36 hour delay in the USA

takumi

During the summer of 2010, along with 2 other family members, I experienced a 36 hour delay due to a technical fault with Virgin Atlantic. Minutes before we were supposed to be called for boarding we were told there was a delay only to be later told there was a technical fault and we'd have to be put up in a hotel while they flew and engineer out from the UK to come and fix the problem. We then spent the best part of the next day in the airpot without access to our luggage in the hold.

Is anyone able to give me advise on if I can/cannot claim compensation?

Caz3121

Start with the FAQs on the Virgin thread