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Thomas Cook delay compensation
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redpip
Posts: 4 Newbie
Hi I am a first time user. After some emails backwards and forwards with Thomas Cook I have today received an acknowledgment re Regulations etc and they have offered compensation £342 x 2 for delayed flight but only in the form of a voucher off my next holiday booked with Thomas Cook. I obviously wanted my money back can I insist on refund or do I have to accept the voucher.
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Hi, I too have received a Thomas cook voucher and wondered if you can insist on cash?
I don't get the read 2nd post bit
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If you search on the Thomas Cook thread for "voucher" you will see 228 posts with the same question0
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