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Claim through English or Scottish small claims
We booked our holiday with Thomas Cook on-line, we live in Scotland so do we claim via the Scottish Or English (where the company is based) small claims process?
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claim4flights
has anyone heard of or used this company? they are asking for a photo copy of my passport to proceed with my claim, they already have my name, address, d.o.b..
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How do I make a claim to first choice?
I've had a look through the forum and cant find any info on first choice? we had a delay with them back in 2010. Thanks
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Heavy Landing
I had a flight delay of 21 hrs due to the plane having an heavy landing on arrival, that is what the pilot said. The plane had to be inspected for damage. This is what the airline said. “The flight was delayed due to an unforeseen operationally significant defect which required rectification prior to further flights” Dose…
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Monarch ZB568 1525hrs from Manchester 13th July 2012
If anyone else was on this flight and tried claiming please reply. The flight was delayed at short notice by 16 hours. We were in the boarding gate waiting to board our plane when another group of passengers were taken through our gate and boarded our plane. Some of this group said that they had been delayed from the…
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Ryan Air delayed flight compensation dispute taken to small claims court
Hi all. I've read a lot of these posts before for ideas on how to get my 250 euros compensation for a delayed flight, but now I need some serious advise. Any help on this kind of thing would be greatly appreciated. In Sept 2012 I requested compensation from Ryan Air about a flight delay from Madrid to Stanstead of more…
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How accurate is Bott & Co Claim Calculator
Hi How accurate is the claim calculator on http://www.bottonline.co.uk/aviation/flight-compensation-claims-form and http://www.euclaim.co.uk/start-your-claim Just entered our details for our delayed technical problem and its saying 'You are not entitled to claim' But on flightstats our flight from Cardiff to Reus states…
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Technical get out clause being used
On reading articles on which and on the MSE site our flight was delayed by a technical fault by Thomas Cook keep saying that it is extraordinary. As I have mentioned previously they had to send a new plane from another UK airport as they could not fix the plane we were due to leave on What my question is and I know that…
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flight compensation bmi baby
i flew with a group of 8 of us on 2nd Sept 2008 from Faro to Cardiff. The flight was delayed for 6 hours due to mechanical failure. We flew with BMI baby who have since gone bust,the company was bought by BA. i have emailed BA and sent a letter but after two weeks i did not receive any response. I contacted BAs general…
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got this email over a week ago
We have asked airlines to reassess complaints that have been received by the CAA in light of this new guidance. We have now sent your complaint back to the airline for their reassessment and they will respond to you directly within the next eight weeks. We have closed your complaint and are unable to enter into further…
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Pt
Hi Does anyone know how I go about getting a flight number from 2007 . I went on a cruise with Ocean Village and I need the flight number to claim as our flight was delayed by 7 hours As Ocean Village no longer exist I am stuck Any help would be appriciated:T
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Getting weather reports for the flight date
Hi, I have had the usual response from Thomson that they cannot pay compensation as there was adverse weather on the flight date and this counts as 'extraordinary circumstances'. Despite the fact that in the previous two letters they sent me they used two totally different excuses! So, how do I go about getting some…
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Travel insurance
I have recently tried to make a claim with Thomas Cook for a 16hr delay but they said i couldn't claim from them because (on the advise of a Thomas Cook branch manager) i claimed through my travel insurance (£20pp) Is this correct?
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Hard Landing question?
Hi Can someone help me and confirm is a hard landing and the aircraft needing to be checked after the hard landing before it's next flight be classed as an "extraordinary circumstance"? Also depending on the reason why a hard landing was taken could this affect whether it is an "extraordinary circumstance"? Trying to claim…
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Checking Reliability Record for a particular aircraft.
I am due to go to court v Thomas Cook on 31/10/13. I am still awaiting the engineers report from the defending solicitor. The aircraft was a Boeing 757-28A registration G-TCBA. Does anyone know of obtaining reliability data on a particular aircraft?
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Ryanair not responding to letter!!
Please help!! Wrote a letter to Ryanair trying to claim compo for delayed flight. Stated in letter I would be taking to court if not heard anything in 14 days, it has now been almost 4 weeks. What is my next course of action??
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Compensation Claim Rejected - 'De-icing'
Just had a compensation claim for an 8 hour delay rejected. Airline originally stated it was a technical issue and cancelled the flight and put everyone on the next plane. After I applied for compensation they are claiming it was delayed due to cold weather and the plane needing de-icing, but no de-icers were available.…
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Delay in conecting airport claim rejected
I recently had a flight from London (LHR) to Bangkok (BKK) with Gulf Air which was delayed over 6 hours in Bahrain due to the connecting flight having a technical problem. The ticket was purchased as London to Bangkok flight and not as two separate tickets and both flights with the same airline . The airline has rejected…
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Delay advance, should I try to claim?
Hi all I'm just looking for guidance from other money saving experts. I was on a flight back from Turkey on Wednesday which was delayed from 20:55 to 23:59 (we actually took off after 00:30). This was due to the power outage at Gatwick on Wednesday morning which caused knock on issues all day including our final flight of…
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claim rejected due to extraordinary circumstances??
Please can anyone advise me whether to continue with our claim or not. We were delayed in Orlando in November 2007 for 21 hrs, this was due to a hydro mechanical fault, we had to stay overnight and fly back to Manchester the following evening. I have just had a rejection letter saying 'the claim has been denied on the…
