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Flight delay compensation

Archives for January 2013

delayed with a 1year old
has anyone claimed for a delay and claimed for an under 2 travelling with them. I am filling in my letter template for a 5 1/2 easyjet delay and its asking for passenger details and names etc. As my son was 1 year old her travelled on my knee, does he count as a passenger with regards to a claim for compensation??
rejection from Ryanair
hi all wonder if someone can give me some advice - i used the template from mse to claim for a flight that was delayed in May 2006. i believe the claim is valid (flight from UK to Ireland, delayed over 8 hours, not sure of the reason but wasn't weather and another flight for the same destination scheduled after ours left…
Air Mauritius has refused my compensation claim! What next?
Our flight to Mauritius with Air Mauritius was delayed by almost 4 hours due to a technical problem (a warning light had to have the bulb replaced) On our return home I sent in the standard letter requesting compensation as per the new guidelines. (as well as asking for a refund on a different flight with air mauritius a…
FAQ's to flight delay compensation queries
Now superceded by this thread: https://forums.moneysavingexpert.com/discussion/4896695
MSE News: Ryanair ordered to pay costs after ash cloud
"Ryanair lost a case after it tried to escape its obligation to pay for care while passengers waited for delayed flights..." Read the full story: Ryanair ordered to pay costs after ash cloud Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
When did this legislation come into effect?
We booked a holiday in August 2005. Our flight was delayed 3 hours. I have contacted Thomas Cook who told me the information Martin is providing is incorrect. They are saying you can only make a claim upto the last 6 years?? Who is right? I'm confused. :-(
Historical flight delay
In 2009 we were on a Jet2 flight from LBA. The holiday was booked through travel republic. The plane, 2 hours into the flight, developed an engine problem and was was re-routed to make an unsheduled landing at Zagreb. We were then stuck in that airport for 7 hours whilst they tried to find another plane for…
They are reading this forum, the threads and posts
So be very careful about posting identifying information on public forums. Also be careful with private messaging, some may pose as fellow passengers as an attempt to get info from you.
Cubana
Has anyone had any success with claiming from Cubana? Our flight was delayed for nearly 5 hours, and I'm sure on more than one occasion. I am also finding it difficult to find a number or address to contact them on to log my complaint. Any help and advice would be appreciated,
TCX 1639 19/10/2012 hurghada to gatwick
can anyone tell me the definition of the arrival time? My flight according to stats site arrived 239 minutes late but states this was calculated by comparing actual runway time 04.44 am with scheduled gate time and does not count the actual taxi time to gate. Since we were still in a moving plane initially braking hard on…
silver1
Just commenced claim for flight delay 18/10/10 TOM M484. Manchester to marracech not got flight ticket but have travel agency booking forms etc. any ideas on 'Other' evidence please ?? Thomson aircraft captain stated this was due to toilets leaking into baggage hold on previous flight.
Lapland compensation
Went on a day trip to Lapland on December 2nd. There was a plane fault! Sent a letter of complaint and have received a voucher for £1396. I know this is good but The voucher expires in January 2014. For our summer holiday we wanted to book Sicily but Thomas cook don't currently book there! Therefore, the voucher is…
Flight information?
I was delayed six hours on the runway at gatwick to punta cana and also some time in the airport before we took off.. my question is, can I find out the exact time we took off and landed , and is there a record of this somewhere I can access? thanks
Flight changed in advance but not even an apology from Alitalia
Hi, Nothing earth shattering I just wanted to see other people views on this scenario: I'm going away mid February and have just got a call from Alitalia informing me one of the flights I booked has been cancelled and they havebooked us onto a later connecting flight. Didn't even offer an apology! This isn't a huge…
Delayed both ways then missed fconnecting flight
Hi can anyone give me some information on flight detays I was going to florida and was delayed 6 hours on the way out , then on return my flight got delayed then rerouted which caused a nother 6 hour delay ,then because of the 6 hour delay missed connecting flight and had to pay for connecting flights again what would I be…
What happens in this scenario
Hey all, Am going to Vegas in May, heres how i did our booking: I booked a flight with KLM from Bristol to Amsterdam (6:15am flight, land at 08:30am).. I then booked a Flight+Hotel deal with Expedia from Amsterdam to Vegas, carrier being US Airways. Flight is at 10:50am, then does its connection in Philly.... I will have…
Flight Delay Compensation, Lufthansa Only
MSE Official Insert: This Luthansa discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
Emirates connection delay
Hi all, We recently travelled to Australia for our honeymoon, with Emirates through Dubai. We chose Emirates after a lot of searching as you could set off on a Saturday and arrive into Sydney late Sunday night rather than early Monday morning as with other operators. We saw this as a massive advantage at the start of the…
refund entitlement?
hi all, just wanted a bit of advice. flight scheduled this afternoon for 6.10pm, boarded plane at 8pm and informed at 9.30pm it was cancelled as the airline only had enough de-icer for half the plane(?!). Have rearranged to fly at a later date but paid £40 for weekend parking (fri 3.30pm to sun 9.30pm sun), when asked in…
package flight delay
Hi, My friend and I booked a cruise on P&O cruise ship Azura around the caribbean departing from Barbados using Thomas Cook cruise specialists. When we printed off our etickets we were due to depart from Birmingham to Barbados at 9.32am on Friday 7th jan 2011 on a Thomson Charter aircraft. We were due to arrive in Barbados…

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Flight delay compensation

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