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Energy Monthly Direct Debit Excessive Charge
Hello to all
interested people, Like many I was moved to another energy supplier
last September when my previous supplier failed. I was put onto the
"Energy Price Cap" tariff and remain on it. No changes were made to
my monthly Direct Debit (DD) payments until I received an email in February
2022 telling me that my March…
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E.ON Next - should I just renew?
Hello, I have had an email from my provider E On next asking if I want to renew my tariff. I've tried price comparison sites but currently gas suppliers aren't showing any deals because of the exceptional situation. Am I best to just renew my fixed rate tariff? I think that's the advice on MSE guides but just want to…
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affordable solar pv?
Hi ive recently been browsing the internet gathering information and prices of solar pv systems, although I recognise the government cannot afford to restart the solar grants or give money away to the public who cannot afford the initial outlay of solar pv, surely the obvious answer would be to offer some sort of short…
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BG bill cancelled
After being moved to BG from PFP I have had two bills covering roughly 1 and 3 months. All readings were provided by me. Now they have cancelled those two bills and issued one which covers the entire period. But only for the electricity use. No reference to the Gas usage. I assume eventually they will issue a separate…
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Switched to "deemed rates" - legality?
I am the landlord for a commercial property. The existing tenant moved out and informed the electricity/gas company that he was moving out, and presumably gave them my name. 4 months later, the first communication I received from them was to tell me that I owed them a very large sum of money based on meter readings. Now,…
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SHELL ENERGY WARNING
Their monthly billing system has been a nightmare over the 13 month Fixed Tariff. They increase the accurate reading I give, repeat the gas or electricity on the next bill for no reason by billing & then crediting. At the end of the fix I was put on the Price Cap and I gave them the critical reading on the last day 31st…
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Price cap
Hello, I hope everyone is well, I am a little confused about the energy price cap. It says on the OFGEM website the kWh rate is capped at £0.28p but EDF are charging me £0.33p per kWh and say it’s perfectly fine ?! I am on their standard variable rate
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Energy from £117pm to £400pm?
I know the price of energy has risen but OMG! my latest bill from Scottish power is going up by over 260%!!! I have e mailed them and they insist it is correct but how can it be so high? We live (2 of us) in a terrace house, we work all day (not at home using power) and haven't done anything different from when it was £117…
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Switch to off peak tariff
We’ve just bought our first electric car and are getting panels and a battery installed next week at the house, along with a charging station, and I’m now very keen to make the switch to someone like Octopus, so we can take advantage of the overnight charge options. The issue I’m facing is my smart meter isn’t SMETS2 and…
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Electricity costs up 200%??
I was with Neon Reef until November 2021 when I was transferred to British Gas. My Direct Debits with Neon Reef were £30 a month but these stopped when British Gas took over. I had a bill from British Gas in March for £140 to cover November to March i.e. around £30 a month still. I am on a variable tariff, so I knew it…
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BG App not working
Until a few days ago the BG App worked perfectly on my Ipad. Now all it does it start to open and them closes. Any ideas? I have done a complete restart of the Ipad but no change. Not sure if its at BG end.
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1930's Terraced House Type of Heating System to Install
Hi I am thinking of renovating a 1930's ish four bedroom terrace property as a potential investment opportunity. It has some gas fires but no central heating or boiler. It has no central heating and I am considering what heating system to install. * Gas heating system and boiler - Received a quote of about 5k to install…
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Eonnext April bill taking ages to be generated!
I was with Eon before being transferred to Eonnext and used to have quarterly bills. Upon transfer they decided they wanted monthly readings. I don't want a smart meter and am happy to provide readings every month. But I did the April one 10 days ago and there's still no bill or even an updated amount owed! I'm sure it has…
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British Gas Night Time Tariffs
Hi all, After having been onto BG 'support' three times now, I am getting different start/stop times for summer & winter day/night tariffs. The website says different to what I am told on the chat, and i want to set up an accurate schedule of charging overnight for my Electric Car. Can anyone help with definitive (E7)…
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British Gas - No Bills/Energy Useage
I am really panicking as Bgas appears unable to show my Gas energy usage and the last time it sent a bill was Sept 2021. The issue appears to be the website? The App has had 'unable to show'in for months now and it's the same messages via the website. I've tried chatting with them and explained how worried I am. They've…
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Energy suppliers in admin. Credit balances
Hi all My partner has a buy to let which he rents out with bills included. He switched from utility point in Aug 21 to pfp energy. Both have since entered administration. He had a significant credit balance with both. British Gas have just refunded the credit due from pfp. He's had no contact from EDF about UP. Having…
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Solar panels
I have been lucky and my HA have installed a new roof with Solar panels. It has an inverter but no batteries but I don’t actually understand how they work, we have had no instructions and the person who liaises with is not up to speed. I can see the meter is registering the KWs so the sunny days this week are doing their…
