-
The new price cap standing charges
I'm still gobsmacked that there isn't a massive outcry about the new price cap standing charges. They add up to 72.56 pence a day x 365 days = £264.844 a year. For nothing, for thin air. If we all stopped using all gas/elec, they will be charging us £264 for absolutely nothing. Why isn't everyone screaming about this? It'…
-
Overpayment from energy provider
I have recently discovered that my energy provider has been overcharging me on Economy 7, night rate, for the past 45 months, the length of time I have been with them. They were charging me the same rate at night as during the day. I have queried this with them and they have given me a credit of £39.16. I don't believe…
-
How to find out new DD amount - Scottish Power
I'm trying to find out what out monthly DD will be going forward (post 1st April price rise). Obviously I can't log in on the web at present due to Scottish Power's website being down, but I have managed to log in on the app. I went to direct debit manager and it has a 'recommended direct debit amount' of £263. Will that…
-
Held to ransom
I can’t surely be the only energy consumer that thinks the utilities have us ‘over a barrel’ on gas and electricity bills. I still pay for my energy even when I don’t use it! The energy companies have ramped the increase in wholesale gas and electricity prices on the daily standing charges!!!! So don’t use still pay!!! You…
-
Fixed rate due to expire
I'm on a fixed rate with Eon that is due to expire on 3rd April.is it worth trying to find another fixed rate or leave it on a variable rate until things settle down??? Regards
-
British Gas Bill from 2017
Hi all, i'm wondering if anyone can give me any advice on the following please? I have just received a letter from a law firm saying that in August 2017 - September 2017 I hadnt pay an energy bill of £317. Firstly, I remember always being in front with my energy bills and secondly I was paying around £60 per month for gas…
-
No way to monitor my usage as British Gas will not help!
We used to be with British Gas and they installed a smart monitor. When we moved to a PFP energy who said our smart monitor would not work with their system so we had to go back to giving meter readings. As PFP went bust last year, our account was transferred to British Gas, the monitor would not work, we told British Gas…
-
Replacement IHD
The tenants 'In home display' has gone missing. The supplier, Eon Next, is apparently unwilling/unable to provide a replacement.With the steep increase in prices, people more than ever need to monitor their energy use.Is this a reasonable attitude on the part of the energy supplier?
-
Alvarez & Marsal Europe LLP / British Gas / Peoples Energy
I built up a £500 credit with Peoples Energy and had already started the process of closing the my account with them when they ceased trading. I have been told by Citizens advice that my money is safe but have had several long phone calls with British gas (a couple took more than 2 hours to get through!) and opened a case…
-
British Gas raised their Capped Prepayment meter rates before April 1 st
I ve been contacted by a friend with a none smart electric prepayment meter and she took Martin Lewis s advice and topped up with £80 to get the old rates as advised . I ve seen her meter and the new rates were displayed on the meter yesterday . BG s new rates from April 1 st are 27. 2 p kwh and 53 p daily standing charge…
-
Windup camping lights & stove
I'm beginning to wonder in my great fear of heating bills next winter whether I should prepare to resort to desperate measures: switch my boiler off completely, tell energy company i'm not using anything, and instead live in one room with a wood stove and use wind-up camping lights. I could use my outdoor shed as a cold…
-
Smart Meter
On the 31st March 2022 at 9am the cost for this month was £110.00 but when I looked today the total cost for last month was £145.00 even though the amount used for yesterday was £3.05. Can anyone explain why this is?
-
Have E.on Next removed the option for you to change Direct Debit?
Hi, I am new to E.on after Igloo went bust. Up until now i have been able to adjust my own direct debit amount. I regularly review my payment when my statement comes through and have managed to come through winter with a 200 credit. This hasn't stopped E.on ramping my new payment up by nearly £100 pound a month from May. I…
-
British Gas Smart Meter Issues - Showing Higher Tariff's
Hi, Very long time lurker and normally use my wife's account but in difficult times.. Hey Ho!! So though this is my first post here I have been reading for a long time.. Well I wonder if anyone else may have similar issues? We were with Peoples Energy and got shunted to British Gas, we have Gen 2 smart meters and they have…
-
Economy 7 meter has stopped on day time
Hi, My Economy 7 clock stopped at 10am on Tuesday, it then moved on for about 6 hours and is now stopped again at 4pm. It seems to move for about 6 hours, stop for several hours then move again. I presume there maybe a battery which is failing. If I ring to get it fixed will they (can they) force me to have a smart meter…
-
Heads up - Octopus accepting existing readings until Thursday and will back date to post price rise.
Message in their call queue.
-
Stop Scaremongering
I do wish that the press would stop scaremongering about the coming rises in energy costsThe latest TERRIFYING increase of £600 is an increase in the MAXIMUM cost - which will not affect the majority of people in the UKWhy don't they state the increase in unit charge instead - that's what we actually pay
-
EDF Fixed Tariff Transfer
Hello, My wife and I are moving at the end of April (we have little choice as
our landlady has put the property on the market for sale). We currently have a
fixed tariff with EDF until August 2023. We are moving to a property on the
floor below in the building where we currently live (a distance of some 15
metres). Please…
-
With Good Energy, who are not subject to the energy cap
Hello! Just under a year ago I switched to Good Energy, because I wanted my bills to directly fund clean, renewable energy, and I got a really good fixed tariff (sadly only until this June, but I’m grateful for that at least). The worrying thing is that after that, Good Energy is one of just 3 energy suppliers in the U.K.…
-
People's tariff with BG
I was moved from People's energy to British gas in September and was moved to the "people's tariff". On the website it says it's valid until June 2021. So do I change to the SVR today or am I on a rate that's for people who moved. Tariff hadn't changed today when I looked.
