-
Help! Dual Fuel contract's finishing on 6th April 2022...
I can't stay with my current provider E-On - as the service has been DREADFUL. I need to switch - but am struggling to find a switching service. I'm a very low user so, ideally would like a provider with a low standing charge. I also don't have a smart meter - E-On refused, 4 times, to scrap my gas boiler and a smart meter…
-
With Outfox the Market, any advice on what to do in April?
Hi, I have been with Outfox the Market for years on a dual tarrif called Fix'd 21 10.0. It tends to cost about £50/60 per month and less in summer, 3 bedroom terraced house. They have just sent me an email saying I need to upgrade my tariff. Obviously its much more expensive, I've attached a screenshot. The fixed tariff is…
-
Stay on variable or move to fixed advice? British gas
I'm with british gas for gas only and pay £25.03 per month direct debit which is accurate for my usage. If i stay on variable my unit charge will be 7.226p per kWh and standing charge will be 27.220p per day. I have been offered fix til 30th April 23 which my unit charge will be 9.933p and standing charge will be 34.069p.…
-
Must energy companies use customer meter readings on cap change date?
In the past, I have come across issues where my (accurate!) gas meter readings have not been used for billing, and in their place an incorrect figure has been used instead. I can't recall it happening with electricity meter readings, but assume it could be the same? I gather there is some sort of body whose job it is to…
-
Supplier refusing to remove prepayment meter
Hi, I moved to a rented property in December, having had a credit meter with SSE for 12 years in my previous property. They refused to take on the meter as it was a prepayment meter. So I had to move to the company that had the account to the meter, eon-next. I have been requesting to have a credit meter installed instead…
-
SMETS 2 upgrade?
Bulb won’t upgrade my SMETS 1 meter to SMETS 2. They say OFGEM will levy a fine. This means I can’t access a cheaper off-peak tariff and I’m stuck on Bulb’s expensive standard tariff. Octopus has stated that they would in principle change the meter. It doesn’t seem right that I have to pay extra for energy because Bulb…
-
Scottish Power / PastDue Chasing Debt
Hi, I hope someone can offer me some advice. I'll be as brief as possible. In September 2018 my mum left Scottish Power and joined Bulb. For the last 4 years nearly she hasn't heard a single thing from Scottish Power. Out of the blue a month back she gets a letter from PastDue claiming she owes SP £100 and the debt has…
-
Boiler Cover
We have had British Gas Boiler cover for at least the last 12 years, in this house for 4 of the 12 years. The boiler is approx 4 years old, house is 28 years old. New quote came through from British Gas today £320 for the year, for the Boiler Pump and Controls and i'm sure it covers hot water tank as well.. I have been…
-
Gas crisis or much needed electric revolution calayst?
Open to discussion...
-
British Gas Non Smart Pre-Pay Meter Hack?
Does anybody know if the game is off in regards to the stockpile the old credit meter and pay todays rates even after April 1st situation? I heard Martin had not got confirmation 100% if it would work or not and some are saying it won't work with gas only electricity.
-
Scottish Power Energy Prices and coming out of fixed rate
If you are with SCOTTISH POWER, and your energy rates are about to go up, this might help: Having decided NOT to fix our rate before the Ukraine war, I enquired about what options are now available when our fixed rate expires in April. I was shocked to find that the payment would go up from £119 to £478 per month. a 400%…
-
Energy co. went bust. British Gas now supplier but can't read my dual rate smart meter
Energy co. went bust. British Gas now supplier but can't read my dual rate smart meter. So, I'm now on a single rate. But, "Catch-22" they can't even get the single rate meter readings automatically but, as I'm registered as having a smart meter the app and web site won't let me supply a meter reading. The only way is to…
-
SSE Fit payments
Has anyone had issues regarding trying to get in touch with SSE fit on the phone regarding their fit payment. I gave a fit reading on 14/01/2022 also a photo of my fit meter on the 07/02/2022 as requested. I only found out about needing to send a photo of my fit meter after I phoned and was told that Tried phoning this…
-
Help needed
hi all, ok so my current situation is that I’ve been sitting with a key metre for both gas an electric for a while. I’ve never really worried about either of them because I just bumbled along, topping up as necessary and I could well afford it. Besides which I’m in rented accommodation and I had previously had a bad…
-
What are my best energy options here?
2021 usage: - Electricity: 4,189 kWh (£833.43) - Gas: 17,484 kWh (£511.41) Total: £1,344.84 / yr (avg £112.07/mth) Currently pay upon bill, no set fee. Current supplier: British Gas. Out of contract, I slipped onto Standard Variable a couple of months ago. +54% increase over my 2021 bill would be £2,071, no?…
-
Green energy bill!
Last year my electricity taken over by Green energy without my consent. After many, many emails I was informed that I no longer had an account. Later on in the year I was contacted by Shell energy saying they had taken all Greens costumer and I was now a customer of theirs! Strange though that all this time I had still…
-
Gov loan
If I don't want the 200 pounds gov loan as I feel.it would leave me worse off in long run how do I refuse it
-
EDF - Fixed Tariff until June 2023, DD refund but still increasing DD payment by over 40%!
Just a reminder to people with EDF that their Electricity Direct Debit review system is a complete joke - if you don't read their 6 month review carefully you could be paying out a lot more money than is needed. Currently on a Electricity Fixed Tariff until June 2023 (with smart meter feeding in consumption data to them…
-
Not getting Economy 7 time's
Hi, could anyone advise me please on how to get my E7 rates reset? I have been on E7 for years and not really paid much attention to the actual times. Now with rising costs, I am trying to use my E7 cheaper rate by using my washing machine, dishwasher, etc within that period of 7 hours. However I noticed a few days ago…
-
Octopus hikes estimated annual usage way above actual usage
I've been with Octopus since January 2016 and generally very happy with them, however noting my latest from them has hiked my estimated annual usage to 10860 kWh/year and set my direct debit accordingly, despite the fact that my actual annual usage is 7551 kWh/year per their own annual statements and there is no reason why…
