Not getting Economy 7 time's

Ilovedogs

Hi, could anyone advise me please on how to get my E7 rates reset?
I have been on E7 for years and not really paid much attention to the actual times. Now with rising costs, I am trying to use my E7 cheaper rate by using my washing machine, dishwasher, etc within that period of 7 hours. 
However I noticed a few days ago when I was up late and had just set my dishwasher to come on, my meter wasn't on low, it was still on normal rate. The times I have been given by Octopus are 12:15 - 7:15, I have been trying for the past few days to see what times my cheaper rate starts and finishes. 
I saw it on yesterday in the afternoon around 13:30 but the next time I looked, about 45 minutes later it was back on to normal rate. It was also on low at 1am this morning but off again at 6:00, so basically my efforts of trying to use my off peak times the past two months haven't been working in my favour.
I have an older style meter, Normal = day rate, Low = Night rate, and a light comes on to indicate which rate is on. I also have another box underneath which has a dial with day and night on it, I'm unsure I this is correct as I don't know what indicates the times.

MWT

Ilovedogs said:

I have an older style meter, Normal = day rate, Low = Night rate, and a light comes on to indicate which rate is on. I also have another box underneath which has a dial with day and night on it, I'm unsure I this is correct as I don't know what indicates the times.

Sounds like you have something like this?...

There are many versions, but these tend to drift which can be good or bad of course

There is usually a pointer, it is on 15:00 in this case, take a look at yours for something similar and see what time it thinks it is now...

A change to a smart meter might be the quickest way to get it fixed, if you do actually want it to be fixed...

SAC2334

MWT said:

Ilovedogs said:

I have an older style meter, Normal = day rate, Low = Night rate, and a light comes on to indicate which rate is on. I also have another box underneath which has a dial with day and night on it, I'm unsure I this is correct as I don't know what indicates the times.

Sounds like you have something like this?...

There are many versions, but these tend to drift which can be good or bad of course

There is usually a pointer, it is on 15:00 in this case, take a look at yours for something similar and see what time it thinks it is now...

A change to a smart meter might be the quickest way to get it fixed, if you do actually want it to be fixed...

Same thing happens with a lot of older digital meters .The Ampy Eco 7 electric  meters are governed by its internal clock which is displayed on pushing the blue button . I ve seen Ampy meters still on night rate at 11 pm onwards . Knowing when your cheap rate/s are active  is good news if they  have drifted into the daytime when you can make use of it for high use shower/dryer/iron etc. 
The suppliers only have control of eco 7 meters when they are smart meters.Any advice from Octopus should be ignored about eco 7 times and you have to work it out yourself .
I ve seen 24 hr timers like the one in the photo going onto night rate at 2 pm in the afternoon.The Occupier had been waiting till after midnight to make use of the cheap rate. He was livid and made a complaint to BG . I m not sure if theres any compensation from suppliers over things like this . Scottish Power started to ask us meter readers if any Eco 7 meters were more than 2 hrs adrift but they were the only supplier  bothered 

MWT

Mine started running about 40% slow and randomly failing to switch between day/night, that got very entertaining

Bulb spent 6 months not fixing it at the time and I only got rid of it when I moved to Octopus and got a smart meter.