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Economy 7 or not
Hi guys I’m in a bit of a dilemma at the moment I have an economy 7 tariff which I know I’m not making the most of night rates. That being said I’ve just stripped out my old ceiling heating and deciding to get storage heaters or regular convection heaters fitted. What do you think the best option would be considering fuel…
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Switched from PurePlanet before it went bust, but not received my credit yet.
Hi, i switched away from Pureplanet on the 5th of October before it went bust. I switched to Sainsburys Energy. I had £259.60 in credit with them, but it hasn't been transferred to my new provider. My new provider says I should get in contact with PurePlanet, but obviously thats not possible as they went bust. So I reach…
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Ofgem / Gov Renewable energy Payments
So a question to MSE if i may, given the cost of energy is going through the roof as we are all well aware of. those of us that have invested in Solar technologies or any technology for that fact that generates back to the grid. is there going to be an increase in the payments we receive to help fend off some of the…
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Pure Planet / Shell Energy Refunds
I switched away from PP about a week before they went bust, and still have over £300 with them due to be refunded. Shell are no help, and specifically won't engage on the phone and just tell you to sit and wait. Has anyone had any success speaking with Shell to get a refund? PP went bust in October, so seems absurd that 4…
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Can't have a smart meter-wiring issue, am I alone?
Hi with the rise of smart meter only tariffs I
may have to have one but there is a issue. Around 5 years ago a engineer came
to fit one but said he couldn't due to some wiring issues. There is a spur off
of the main supply that goes to two RCD boxes. These were here when we moved in
and one has a install label from…
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Octopus trial
I thought this was interesting, I've not seen anything on these forums about it so apologies is a duplicate, I dunno why the link is like it is.…
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Prepayment Meter Electric
Obviously we are all worried about our energy bills. However could someone advise here I am aware that a key prepayment meter can hold up to 255.00 at any one time and also the key can hold up to 255.00. Let's say for instance the meter is rammed up to 255.00 before the price increase and 255.00 is put on to the key prior…
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Fixed rate ended. Advice please.
My fixed rate tariff ended 7 months ago, however my supplier has continued to bill me at the same rates as the fixed tariff. My bills say ‘your fixed rate is due to expire in July 2021’ which is obviously in the past. Is this a mistake by my supplier? I’ve kinda kept quiet because obviously this works for me, but I’m…
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Storage heater help please
My mum is moving into a flat soon but the seller doesn’t have instructions for the storage heating. There is a Creda 79142 in the hall with 2 controls which I understand, but the other heater in the lounge only seems to have one control on the side, plus a boost slider on top (see photos) Can anyone help with how this one…
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Is 140kWh of gas a day normal?
Hi, we've recently moved house from a three bedroom 90sq/m terraced house with a 44year old back boiler to a three bedroom 120sq/m detached house with a Worcester Bosch combi boiler and smart meters. I have the thermostat (located in the hallway) set to 20C and the timer on the boiler set to come on three hours in the…
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Expected Annual Usage
I really do wonder how on earth suppliers calculate expected usage figures especially when same supplier uses these as a basis for attempting to increase the direct debit amount. It now means that I will have to spend needless time contacting my supplier (Eon Next) requesting that they leave amounts as they are. My…
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gas on
Changed from BGs 12 months ago to Utuilita they wanted me to change over to the new smart meter, I have the old top system meter, with all thats going around about the new smart meters and how they will change again in a couple of years time I decided to stay with my old top up meter, I ran out of gas tried to activate the…
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Orbit Energy and OFGEM
Greetings Orbit went into administration on the 1st December. I paid my last direct debit on 29th November leaving me £246 in credit and had my last bill dated 30th October where I was on a dual fuel direct debit tariff. I was transferred to Scottish Power. I got my final bill for the period, £165 had disappered from my…
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So Energy
I was with ESB energy (first rate customer service & value for money). They recently merged with So Energy. Despite several emails I cannot get a response to my queries. I was on a dual fuel fixed contract until Sept 2023, which should have been carried accross. The tariffs shown on So Energy website are incorrect,…
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House with EPC rating E - how to keep the house warm without spending a fortune?
Hi, I'm renting a house from private landlord, the house it old and badly insulated. EPC rating E (score 49). It's very expensive to heat (and the heat is gone pretty much within an hour of heating being switched off). This morning the indoor temp was 9 C but I've still not put the heating on yet (currently sitting here…
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Any no standing charge gas suppliers around?
There used to be but I cant find any at the moment. I have a non working boiler (and it might be a bit of time to save up to replace it) and am paying £10.66 per month for the privilege. My dual fuel discount only gives me £1.56 back. I need to not pay what Im not using (ideally). Any ideas? Thanks.
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My energy bill going up by over 100%
I am a below average energy user. Annual bill around £1150 or around £80 a month for duel fuel with Scottish Power. If the price increase is 54% or around £700 a year why is my new tarrif set at £185 a month? Over double what I pay now… and an annual increase of £1200. Can anyone explain? I’m out of the house for around 12…
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£200 loan from the Government
I am absolutely exasperated at the fact that we are not allowed to decline the offer of £200 loan in October. For Rishi Sunak to say that it would be too difficult to individualise for those who do not want it is ridiculous. The Government could easily initiate an opt in scheme. I certainly do not want to have to pay £40…
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Seeking benchmark - but current provider not on any comparison site
All, Apologies if this is a double post, but did search and couldn't find any details. We moved into a rental property and the provider for Gas & Electric is Whoop Energy - which appears to be a business provider, even though this is a domestic property. We are on the SVT - last bill we got was Electric * 95.23p standing…
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Moving into a new house
Hi All, we are in the unusual situation where we are finally moving into a new house. The current owner is using e-on and as we are not currently home owners so we do not have an existing supplier. Really worried about the energy situation and what would be the best option for us? There are no deals and advice is don’t…
