Fixed rate ended. Advice please.

GLXTURBODIESEL

My fixed rate tariff ended 7 months ago, however my supplier has continued to bill me at the same rates as the fixed tariff. My bills say ‘your fixed rate is due to expire in July 2021’ which is obviously in the past. Is this a mistake by my supplier? I’ve kinda kept quiet because obviously this works for me, but I’m worried that supplier may say that I’ve been on the wrong tariff for the past 7 months and I should be on xyz tariff and I therefore now owe them £££. Can they do this? Is it a possibility? Where do I stand legally with this?
Thank you for your time.

Aylesbury_Duck

If you're worried about running up arrears, you should have spoken up sooner.

Read your contract.  If your fix definitely ended in July last year then yes, they will probably work it out at some point, yes they can back-bill you for the difference.  

It's your choice.  Speak up now and get it corrected, or leave it as is but make sure you put money by so you can pay the difference when they ask for it.

wild666

Once it get passed 12 months they can only backdate for any energy used after the previous 12 month period. Say they email you two weeks after the 12 months all they can backdate is the two weeks usage. 
I would still keep money aside in case they realise that they made a mistake in under 12 months and hit you with a large bill. 
If you haven't already done so download all bills so if they try and claim after a 12 month period you have the bills to hand then you can work out precisely what you owe if they realise after 12 months. 

One thing the company might try is to sell the debt to a debt agency to recoup some of their losses.

Aylesbury_Duck

wild666 said:

Once it get passed 12 months they can only backdate for any energy used after the previous 12 month period. Say they email you two weeks after the 12 months all they can backdate is the two weeks usage. 
I would still keep money aside in case they realise that they made a mistake in under 12 months and hit you with a large bill. 
If you haven't already done so download all bills so if they try and claim after a 12 month period you have the bills to hand then you can work out precisely what you owe if they realise after 12 months. 

One thing the company might try is to sell the debt to a debt agency to recoup some of their losses.

Is that right?  I thought the 12 months was a rolling period, so in your example, they could still back-bill for 12 months, but only 12 months back, so the only excess OP would avoid paying for would be the two week period you use in your example - the two weeks that preceded the last 12 months.

"You can’t be charged for gas or electricity used more than 12 months ago if you have not been correctly billed for it before."

MWT

Aylesbury_Duck said:

wild666 said:

Once it get passed 12 months they can only backdate for any energy used after the previous 12 month period. Say they email you two weeks after the 12 months all they can backdate is the two weeks usage. 
I would still keep money aside in case they realise that they made a mistake in under 12 months and hit you with a large bill. 
If you haven't already done so download all bills so if they try and claim after a 12 month period you have the bills to hand then you can work out precisely what you owe if they realise after 12 months. 

One thing the company might try is to sell the debt to a debt agency to recoup some of their losses.

Is that right?  I thought the 12 months was a rolling period, so in your example, they could still back-bill for 12 months, but only 12 months back, so the only excess OP would avoid paying for would be the two week period you use in your example - the two weeks that preceded the last 12 months.

"You can’t be charged for gas or electricity used more than 12 months ago if you have not been correctly billed for it before."

No, that isn't right, it is a rolling 12 month period as you correctly state.

Astria

Aylesbury_Duck said:

wild666 said:

Once it get passed 12 months they can only backdate for any energy used after the previous 12 month period. Say they email you two weeks after the 12 months all they can backdate is the two weeks usage. 
I would still keep money aside in case they realise that they made a mistake in under 12 months and hit you with a large bill. 
If you haven't already done so download all bills so if they try and claim after a 12 month period you have the bills to hand then you can work out precisely what you owe if they realise after 12 months. 

One thing the company might try is to sell the debt to a debt agency to recoup some of their losses.

Is that right?  I thought the 12 months was a rolling period, so in your example, they could still back-bill for 12 months, but only 12 months back, so the only excess OP would avoid paying for would be the two week period you use in your example - the two weeks that preceded the last 12 months.

"You can’t be charged for gas or electricity used more than 12 months ago if you have not been correctly billed for it before."

What you say is correct, I think wild666 got it mixed up.