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British gas. Refer a friend vouchers
Hi Rahmehr, I used www.ofcom.org.uk/complaintsYou then need to make an account with them and take it from there. Any more info let me know. Debbie
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Energy Costs Standing Charge
My provider 'Outfox the Market', who in the past have offered a good service and competitive rates, have just released their new tariff from April 22 and sadly this introduces a substantial standing charge for both gas and electric. This works against the environment as it doesn't reward efforts to reduce consumption and…
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huge bill on electricity of vulnerable severely disabled man- carers left heating on constantly
My adult son moved into a property with a team of carers looking after him. I was a bit concerned about the increases in energy prices so asked them to do a meter reading so we could check on his bills and get some idea of what they might go up to. I was staggered to discover that they have been having the underfloor…
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Pure Planet
Trying to assist my son aswitched to Shell with £661.00 debt! Pp requesting £300 . So are they saying he actually owes over £1000. He's has regularly paid by DD up to 31/12/21 to PP. On estimated readings. Also he's now unsure whether he's been reporting correct readings and mixing up day and night rates. PP show he is…
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I understand the crippling increase in Energy prices but why the Standing Charge??
As the title suggests I get (albeit hate) the increase in the energy costs due to world markets however I really dont understand why those same % increases are being applied to the Standing charges? In fact with the changes in the market place in the UK with the greatly reduced number of suppliers, shouldn't the opposite…
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Weirdly high energy Bills- faulty meter?
Hello all, Myself and my partner have recently moved out of home to live by ourselves in a block of flats, in November. In the 3 months we have been living here we have had weirdly high meter readings and what seems to be HUGE energy bills. Here’s some basic info which should help: We are the landlord’s first tenants, the…
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Help with energy contract
My contract with So energy ends on the 2nd April I currently pay £123 a month for both gas and electricity they have offered 1 year fixed term at £312 and 2 year fixed term contract of £283 should I just let my contract end and let them move me to the variable tariff can anyone advise please
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What should I do?
I am with Octopus, and for the past year have been paying 16p per unit for my electricity (I only have electric at my house). My contract runs out on the 26th March, and Octopus have contacted me saying the cheapest fixed rate they can offer is 32p per unit, a scary 100 percent increase!!!! The variable tariff offered is…
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1st April price change hacks
Hi all. With the large standard variable tariff (SVT) increase coming into play on the 1st April which will adversly affect so many people I thought it would be good to share some tips that could delay that increase. 1) If you are on a SVT and apply to switch to another supplier up to 20 working days after the tariff…
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Gas and electric direct debit.
hello, Im currently on variable rate with Eon paying annually, every 3 months or so. I rang them up to get a fixed direct debit but they said at the moment the tariff that im on is the cheapest, although variable. With the news at the moment im worried about the variable bit, they just kept saying that im on the best…
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EDF/ ZOG charged twice for overlapping units
I wonder if anyone has a link/info that I can refer to for the correct procedure when the new solr charges for units already charged by previous supplier Today I have rec'd my 1st bill from EDF. EDF are charging me for units that have already been charged on my final Zog bill. Is that correct? I have tried a search online…
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Unrealistic Energy Consumption
I live in a 3 bed ex council house. Having had issues with previous energy bills being over 4 times the average for a property of this size/age/construction, I had taken it upon myself to speak to my energy providers, to question how these huge bills are coming about. I was given a credit by one supplier and assumed that I…
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Ecotricity Variable - what to do?
Sorry if this is a silly question but I am worried and would like some advice. I’m currently on the Ecotricity Variable tariff but am wondering what the best thing to do would be before the price rise in April - should I try to get moved onto a fixed tariff elsewhere? What I’m currently paying is manageable (fairly high…
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Up to date meter reading and switching before price hike
Hi, My meter readings have not been up to date for a while with my energy provider. They are higher than the estimations they put on the bills. Should I update them asap to avoid paying higher after April? Or is going with estimations when they are lower a best option? Also I'm with Outfox The Market and have just received…
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Empty House
Hello there, I wonder is this normal under the current energy situation? My late father's house is empty, only a few plugs on timers and the gas heating kicks in once a day for an hour. He was/is with Shell Energy who are charging £220pm on a Flexible October 21 Tariff (apparently they can't do any cheaper). Unless there's…
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Three year fixed electric?
Hi, I'm out of contract with business electric and have found a reasonable alternative with Valda. It is 3 year fixed. Do you think a 3 year fixed is a good option currently? Thanks! D
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Gas & Electric for new home
So i will be getting the keys to our new home next Friday should i set up new account with the current energy supplier or try and get a new fixed deal. I am currently with Octopus at my current home. Thanks
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Avro to Octopus switch problems
Hi is anybody else still waiting for their Avro to Octupus switch to be sorted. I was switched 26/9 under the SOLR arrangement and am still waiting for my data transfer from Avro and as a result haven’t had a bill from Octopus! My Calcs show a £1200 bill is coming my way but who knows when?? My issue is compounded that I…
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Appealing an energy Ombudsman decision
Hi, I wonder if anyone can help! I was a Utility Point customer that automatically got transferred over to EDF last year when they folded. I contacted EDF on 21st September to ask if I could switch to another company instead of coming to them, as there were still some cheaper fixed tariffs available. These tariffs were…
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Good option Scottish Power?
Dear all. My Scottish Power fixed rate energy deal ends 28th Feb.I pay £100 per month and have started overpaying to £130 given the massive increases ahead. If i do nothing it goes up to £136 variable rate from 1st March.If that goes up 54% in April thats £209/month.A further 20 to 30% increase in October takes it to about…
